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Windows 10 won't download Error Ox80070005


Judy

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Microsoft says my system is compatible and can therefore download Windows 10.   I am running a 64 bit laptop - did as instructed - turned off my anti-virus and still it gave me the message - turn off your anti-virus and below that Error Ox80070005.

Anyone any ideas?

Judy

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Hi @Judy Welcome to the forum! Here's a link from our forum that you might want to read about your problem! It would also help if you posted the make and model of your computer!

You may get more replies from other members later!

http://windows10forum.com/topic/432-a-must-read-if-you-havent-upgraded-to-w10/

Here's another link by @adacosta  How to upgrade to the anniversary version, but the same things apply to this upgrade IMHO!

 

http://windows10forum.com/blogs/entry/3-how-to-ensure-a-smooth-upgrade-to-windows-10-anniversary-update/#comment-3

If your PC doesn’t meet the system requirements or includes incompatible hardware, it means you won’t be able to upgrade your PC to Windows 10.

How are you trying to upgrade? Are you using windows updates? You might give this a try!

https://www.microsoft.com/en-us/software-download/windows10/?wa=wsignin1.0

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On July 21, 2016 at 2:27 PM, Judy said:

Microsoft says my system is compatible and can therefore download Windows 10.   I am running a 64 bit laptop - did as instructed - turned off my anti-virus and still it gave me the message - turn off your anti-virus and below that Error Ox80070005.

Anyone any ideas?

Judy

 

Flash your laptop with all the latest updates - Firmware/Bios/Etc... I had to do that with my Lenovo before it would install without issues. It also fixed a bunch of USB Displayport issues.

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