andre

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  1. A new version of Windows 10 is upon us containing exciting new features to make users more productive and secure. The Windows 10 Spring Creators Update version 1803 builds on the Fall Creators Update launched last October. New features include: Time Line for managing apps and activities across devices; redesigned settings app, new user experiences for installing fonts, using Bluetooth, Audio and whole lot more. In this article, we look at how to upgrade from a previous version using Windows Update. Its not that different from previous versions, but users will note how much faster and stable the process is. Anyway, lets dig in. Step 1: Open Start > Settings > Update & security > Windows Update then click 'Check for Updates' Step 2: Windows Update will scan for a new version then begin downloading the feature update. Step 3: The download can take some time, so be patient. If you don't see any progress after an hour, try disconnecting from the Internet temporarily, then reconnect to see if it progresses. If not, restart your computer then try again. Step 4: After the update is finished downloading, it will begin installing. Step 5: When the installation is ready, Windows Update will notify you and ask if you would like to install now, choose a time or set a reminder. If you are not ready to install yet, click 'Pick a time'. This will open the Restart options setting in Windows Update. Proceed to choose an appropriate time and day that is suitable for you. Check out the following article to learn more about how to use Active Hours and Restart Options to manage how and when updates are installed: Step 6: When you are finally ready to install the feature update the update will begin automatically or you can open Start > Settings > Update & security > Windows Update then click Restart now: After the restart, this will be your screen for a while: When complete, you can sign into your account and check Windows Update. Thats it, you don't even see the old installing apps screen anymore. Backup Before Upgrading Please be advised some devices might experience issues upgrading to Windows 10 1803. Here are a list of things you can do to ensure your upgrade is successful or you can return to your previous version. Make sure you backup before attempting to upgrade: https://www.groovypost.com/howto/create-windows-10-system-image-best-free-alternatives/ How to block it if you don't want to upgrade: https://www.groovypost.com/howto/block-windows-10-feature-update-why/ What is the make and model of your computer? Have you checked the manufacturers website to determine compatibility? Check this List to Determine if Your Computer is Compatible with the Windows 10 Fall Creators Update 1803 Perform the following tasks: 12 Things You Should Do Before Installing Windows 10 Creators Update (Version 1803) Let us know in the comment how your upgrade goes.
  2. Update: Microsoft is forcing users to download the ISO file using the Media Creation Tool. If you still want to download the ISO file directly, you can do so by changing the User Agent String in your web browser. This will make the browser pretend its on an operating system such as Linux or macOS, which Microsoft permits direct downloads from. Before you upgrade, make sure you check if your system is compatible: 12 Things You Should Do Before Installing Windows 10 Creators Update (Version 1703) Once you have your system backed up, you can download the ISOs by heading to the following URL: https://www.microsoft.com/en-us/software-download/windows10 Scroll down, then click in the Select edition list box. Choose the edition that currently matches your currently installed edition. Windows 10 - contains both Windows 10 Home and Pro Windows 10 N - contains both Windows 10 Home and Pro N - for customers in Europe (lacks Media Player). Windows 10 Single Language - contains install files for Windows 10 Home Single Language The ISO downloaded containing your corresponding edition, will detect and install the correct edition during setup. Click Confirm Choose your language then click Confirm again Choose your architecture - 32 or 64 bit. If you are not sure which edition to download and install, press Windows key + X, then click System; this will tell you which architecture is currently installed. Computers running Windows 8 or Windows 10, can double click the ISO to mount it then begin the installation. If you are running Windows 7, you will need to initialize the ISO. See how you can do that in the following article: Create a Windows 10 USB Bootable Flash Drive (Updated) - groovyPost Review instructions how you can upgrade using the ISO: How You Can Upgrade to Windows 10 Creators Update Right Now There are lot more exciting features in Windows 10 Creators Update such as wider support for mixed reality gear, game mode and improvements to features like the Windows 10 Subsystem for Linux.
  3. A number of users have been reporting issues recently removing the protective seal on Windows 10 OEM System Builder product key stickers. Unlike retail Windows 10 licenses, which come on a business size card in the box; the OEM Windows 10 System Builder product key is located on the certificate of authenticity sticker on the outside or inside of the package. To prevent theft, a protective seal covers the product key. Similar to a pay as you go phone card, users can utilize a sharp instrument such as a knife, scissor or even a coin to remove protective seal. See below: Credit: Microsoft Sometimes, if too much pressure is applied or liquid comes in contact with the sticker, this can damage the product key characters. When this happens, your best course of action is to return it to the reseller for a replacement or refund; since it might be a defective product. Contacting Microsoft might be an option, although the software firm has no responsibility for damaged product keys; since production is handled by a third party source. If vendor is able to provide a replacement, ask them to remove the protective seal for you, so you are not liable for damage if it happens again. If you are unable to get any assistance from the vendor, contact Microsoft support and they might be able to replace it for you. http://support.microsoft.com/contactus/?ws=support#tab0 What if Microsoft can't help either? Your options are limited, you might have to cut your losses, or try salvaging the key yourself. The first option you can try using is a magnifying glass to enlarge the characters. If you don't have a magnifying glass, you can use digital camera or your smart phone to take a picture then blow it up on your computer. Below is a list of characters used and not used in Microsoft product keys: Characters and numbers used: 2346789BCDFGHJKMPQRTVWXY Characters and numbers not used: 015AEILNOSUZ Sometimes a 6 could be easily mistaken for a G or a B for an 8, so look carefully. If the product key sticker is smudged, you could try using a damp Q-Tip to gently scrub the smudge covering the letters.
  4. Developers of the Comodo Antivirus utility are advising users to ensure they update before attempting to upgrade to the Windows 10 Creators Update, version 1703. Comodo say's users running the latest version of Windows 10 can experience severe graphical issues if used with product versions older than those listed above. More details below: Some users have reported issues with font rendering problems in applications and even the command prompt. Users who didn't apply the update but already installed the Creators Update, should remove the software or install the latest version. One of the important steps we recommend in our 12 step prep guide for the Windows 10 Creators Update is removing the Antivirus utility completely before upgrading.
  5. Windows Update is a key part of maintaining your computer. New operating system versions, application updates, security updates and even firmware updates are released through it. Sometimes, when you are experiencing problems downloading apps from the Windows Store, the Store app might be outdated and needs an update. The only way to get it, is through Windows Update. These five tips can help resolve some of the most common problems associated with Windows Updates in Windows 10. 1. Windows Update Troubleshooter The first troubleshooting option you can try is Microsoft's own Windows 10 Troubleshooter for Windows Update. In the Windows 10 Creators Update, you can find it in Start > Settings > Update & security > Troubleshoot, click Windows Update then click Run the troubleshooter. If you are running Windows 10 Anniversary Update or an earlier version of Windows, click Start, type: troubleshooting, hit Enter then launch the Windows Update troubleshooter. You can run the troubleshooter a couple times to see if it helps. 2. Media Creation Tool or Windows 10 Setup Media If the troubleshooter does not resolve the problem, then, the next option you can try is using the the Media Creation Tool or Windows 10 Setup install media to check for and install updates. Simply download the Windows 10 Media Creation Tool or if you have a Windows 10 ISO, double click it to mount it, then start up. Choose the Download and Install Updates (recommended). If setup successfully completes this step, close the wizard then restart your computer. 3. Deployment Image Servicing and Management The Deployment Image Servicing and Management can be used to resolve issues with the integrity of your Windows 10 installation, this includes: corrupt or damaged system files. Press Windows key + X Click Command Prompt (Admin) Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each) Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth Exit the command prompt, restart your computer then try running Windows Update again. 4. Delete the Software Distribution Folder If you have reached this far and Windows Update is still not working, then this likely calls for some advanced tinkering. Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Aeroplan mode from the Action Center. 1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu. 2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command. net stop wuauserv net stop cryptSvc net stop bits net stop msiserver 3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command. ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 Catroot2.old 4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Typethe following commands in the Command Prompt for this. Press the ENTER key after you type each command. net start wuauserv net start cryptSvc net start bits net start msiserver 5. Type Exit in the Command Prompt to close it and then restart the computer. 5. Perform a Repair Upgrade If you have carried all the above but Windows 10 Update remains stubborn, then a repair upgrade is the best option. For this step, you should reconnect to the Internet. During installation, before reaching the desktop, Windows 10 will perform some post installation tasks such as downloading the latest Windows Updates. A repair upgrade can be done by downloading the latest ISO file for Windows 10 using the Media Creation Tool. Mount the ISO file by double clicking it, start the installation then install over your current installation on the drive. Your personal files, applications and settings will be preserved. Bonus. Download Stubborn Cumulative Updates Using Microsoft Update Catalog. Sometimes a stubborn cumulative update can be problem, it sits there for hours and won't budge. If none of the above helps, you can try downloading the update directly using the Microsoft Update Catalog then install it manually. Learn more about how to install Cumulative Updates manually at the following link: Manually Install Standalone and Cumulative Updates ... - groovyPost If this still does not work, I recommend you try performing a repair upgrade. Learn how at the following link: How to Perform a Repair Upgrade in Windows 10 - groovyPost
  6. Update: Microsoft is forcing users to download the ISO file using the Media Creation Tool. If you still want to download the ISO file directly, you can do so by changing the User Agent String in your web browser. This will make the browser pretend its on an operating system such as Linux or macOS, which Microsoft permits direct downloads from. If you need to download Windows 10 on an alternative operating system such as OS X (MacOS) or Linux; the Media Creation Tool or Windows 10 Upgrade Assistant will not work because those applications are executables. Previously, Microsoft provided the Techbench website for such as scenarios. The web page has now been redirected to the Software Download page. So if you are looking for it, that's where you will now find it. Go to: https://www.microsoft.com/en-us/software-download/windows10ISO/ Scroll down, click in the list box and choose your edition. Make sure you choose the right version. Click Confirm then wait while the page is verified. Windows 10 - contains Windows 10 Pro and Windows 10 Home Windows 10 N - only for customers in Europe, contains Windows 10 Pro N and Windows 10 Home N Windows 10 Single Language - for users running Windows 10 Single Language, Windows 8 Core Single Language, Windows 8.1 Core Single Language or Windows 8.1 with Bing. Choose your language then click Confirm. Wait while the page is verified. Choose the architecture you wish to download. Remember, you only have 24 hours to download the ISO before it expires. When you are done, use your favorite DVD burning utility or mount it in a Virtual Machine.
  7. With the release of Windows 10 Creators Update, Microsoft will remove access to previous versions of the operating system from regular channels such as the Media Creation Tool and the Software Download page. In case something goes wrong or it turns out your system is not working well with the Windows 10 Creators Update, you need a sure way to go back to your previous version. Yes, Windows 10 does include the Rollback option, which you must perform within 10 days of upgrading, but not a lot users will know this. The best thing you can do right now, is prepare reinstall media for your current version. Users running older releases such as Windows 10 1507 and 1511 will need to use the Recovery Drive option in current versions. Microsoft no longer host install files for those versions. If you are currently running the Windows 10 Anniversary Update, version 1607, you have time. Volume License Customers and active MSDN subscribers need not worry about this; you can still download older versions if needed from those respective services at anytime. Create Recovery Drive - versions 1507, 1511 and 1607 Windows 10 includes a Recovery Drive Creator, which copies install files for your current version to a USB thumb drive. This thumb drive can be used to perform a clean install only. What you will need? USB thumbdrive with 8 GBs of space or more Your computer running Windows 10 Click Start and type: create recovery then Enter on your keyboard You can also find the Recovery drive creator by opening Control Panel (Windows key + X) Open Recovery Click Create Recovery drive Make sure your thumb drive is connected then click Next. Use the Media Creation Tool to Create Reinstall Media for Windows 10 Anniversary Update (1607). Since the Windows 10 Anniversary Update is the current commercial release of Windows 10, users can download and create a backup copy using the Media Creation Tool; or download ISO media from the Software Download page. Remember, on the day Microsoft officially launches the Windows 10 Creators Update (1703), you won't be able to download older versions. Microsoft recently refreshed the install files for Windows 10 Anniversary Update, so, your install media will need to be a dual layer DVD or a USB thumb drive with 8 GBs of space. Download the Media Creation Tool Now Right click the MediaCreationTool.exe file then click Run as administrator. Choose Create installation media for another PC then click Next
  8. The Internet and Social Media have changed the development process for many of the products we use. Windows 10 in particular has embraced the benefits of these modern day platforms to help improve and bring new releases to market approximately every six months. When I participated in Microsoft Beta Programs (remember Microsoft Betaplace and Connect) more than a decade ago, it was sort of an exclusive club of maybe few thousand or more. Although both had its benefits, with the significant growth of Windows and Office, there had to be change to make feedback represent the billions of users who use both. Since Windows 10 launched in October of 2014, Microsoft has made submitting suggestions and problem reports about Windows open to the general public and not just a controlled group. Instead of just getting an acknowledgement your bug has been received, there is tremendous opportunity to actually have engineers act on your problem and to engage with them intimately. This results in timely fixes not just in the next release but also the interim. Submit a Bug Report About a Problem in Windows 10 In this article, we show you the basic steps to submit a bug and get it acknowledged and potentially fixed in a cumulative update. Included with Windows 10 is an app called Feedback Hub. You can launch it by opening Start, type: feedback or scroll down to ‘F’ then click Feedback hub. After launching Feedback hub, click the Feedback tab. Choose the kind of report you want to send to the Windows Engineers. This is important, because there is a difference between tweeking something versus fixing a bug. A suggestion could be add the option to have different mouse pointer colors. A bug could be, every time you click the Start button, it does not open or the Microsoft Store app presents an error every time you launch it. Error codes and the ability to reproduce the error you are experiencing is important. Some issues you might experience in Windows 10 could be attributed to anomalies or network problems. So, make sure you have exhausted all the troubleshooting options before you submit a report. For instance, if you are unable to connect to the Internet, make sure your drivers updated; you have ran the built in troubleshooters (Start > Setting > Update & security > Troubleshooter) and even Restart the device. When you have decided which one you would like to submit, choose the appropriate radio box. For this article, I am going to submit a ‘Problem’. Below that, enter a descriptive title for your problem. Next, click in the details box and enter some details of the problem. Be clear about the problem, what happens when you click XYZ. Include the error code if there is one. Along with that, include details about the system you are using, such as the make and model. Here is a basic run down of what you can provide to help engineers diagnose the problem: What is the exact make and model of your computer? Open Start, type: system information Hit Enter Click System summary Look in the right pane What have you done so far to troubleshoot the problem? How long has this been happening? Have you installed any new software or hardware drivers since you started experiencing this problem? If so, what are they and are they designed for Windows 10? Have you checked the manufacturers website or contact support to find out about compatibility, updates or support for Windows 10? Do you have a system restore point created you could go back to? Does the problem occur in other user accounts on the computer? Which version of Windows did you upgrade from: Windows 7, Windows 8.1, Windows 10 1507, 1511, 1607, 1703, 1709? Please avoid rants, off topic discussion, profanity and insults – be respectful. Engineers are reading your feedback and instead of telling them about your history in computing and personal problems, they would rather know about the problem concerning Windows 10 at hand. You will also have the opportunity to provide follow up replies. Choose the category the problem relates to. Since my problem affects the desktop, I will choose the ‘Desktop environment’, specifically ‘Windows Spotlight’. If your issue relates to Microsoft Edge, choose that and the area of Edge affected. Next, add evidence of the problem. The Feedback Hub makes it easy to add examples of the problem you are experiencing. This is especially great for reproducible bugs. You can attach a screen capture, file or recording. For my bug, I will go with with Recreate my problem. When you are ready, click Start capture button, then go through the steps to reproduce the problem. When complete, click Stop capture. The information will be attached automatically. You can still remove or review the recorded screenshots used in your recording. You can also keep a copy of the feedback if you want or go ahead and immediately Submit it for review. If you want to review your report, click the ‘Continue using Feedback Hub button’. Click the My feedback tab, then click on the report, which should be at the top of the list. Get Your Bug Report Some Attention Here is how you can make some noise and give your report the attention it deserves. You can share the report with family and friends or even key folks on the Windows Engineering team. Click the Share menu at the top right hand corner of the Feedback hub screen; a Short Link will be generated. Click Copy Link, which you can send in an email or instant message; or click Share for more options. If you have Twitter installed, you can launch that app. You can tweet the problem to key folks on the Windows Engineering team or find folks who work on specific parts or apps bundled with Windows such as Photos. Not everyone is on social media, so this is completely optional on your part. https://twitter.com/donasarkar https://twitter.com/brandonleblanc https://twitter.com/jenmsft https://twitter.com/northfacehiker https://twitter.com/windowsinsider Enter a short description, a few hash tags and Tweet it out. Get a Windows Insider MVP on Your Side If you know a Windows Insider MVP, you can share your feedback with them and let them vote on it for you too. Windows Insider MVP’s are considered as customer advocates and represents a small group of enthusiastic Windows 10 users who love helping fellow users get the most out of Windows. There you have it, an easy way to get your Windows 10 problems acknowledged and potentially fixed.
  9. Customers running the Windows 10 N variant of the Fall Creators Update will need to install the latest version of the Media Feature Pack. The Media Feature Pack adds media related technologies removed due to European anti-competitive laws established years ago between Microsoft and the European Union. Microsoft has released a Media Feature Pack Update for each release of Windows 10 since it was launched in 2015. Users can download the latest version for Windows 10 1709 now. Version 1709: Media Feature Pack for N versions of Windows 10 Version 1703: Download the x86-based version of Media Feature Pack update package now. Download the x64-based version of Media Feature Pack update package now. Users can find older versions here
  10. Below are direct links to vendor support pages where you can check the make and model of your computer to find out if it is compatible with the Windows 10 Fall Creators Update or earlier versions. If its not, don’t force it, stick with your current version, contact the vendor by telephone or support forum to find out about support.The list will be updated as soon as other OEMs update their support pages. Windows 10 Fall Creators Update (1709) Toshiba Panasonic Hewlett Packard (HP)/Compaq Dell Inc Lenovo Samsung If there are no plans to support the a Feature Update, your options includes: sticking with the current version of Windows 10 or backup then attempt a clean install. Some users have reported a clean install works sometimes, even though the manufacturer does not support it; or you can downgrade to the original version you were running such as: Windows 7 or Windows 8.1 Update 1. Both Windows 7 and Windows 8.1 with Update will continue to be supported until January 2020 and January 2023 respectively. Microsoft also noted systems with Intel Clover Trail processors can use and receive updates for Windows 10 1607 until January 2023.
  11. If you recently upgraded to the Windows 10 Creators Update, and you are experiencing graphical glitches such as: missing icon labels, corrupted icons or text; this is likely due to compatibility problems associated with a series of Intel Atom processors and the Comodo Antivirus utility. Prior to launch, Microsoft Support had published an advisory letting users know of a compatibility issue with Intel's Clovertrail series of Atom processors. A couple days ago, Microsoft updated their post on the Microsoft Community; including Comodo Antivirus as another cause for graphical issues some users have been experiencing. Comodo recently published an advisory informing users to remove or update their Antivirus utility before upgrading to the Windows 10 Creators Update. Version 1703 has not been smooth sailing for everyone. Microsoft also advised Toshiba users were advised to remove the Display utility software; computers with the Broadcom 440x series LAN adapters should also remove the adapter before upgrading. Some apps have also been affected by the Creators Update, Quark Inc, released an update to fix compatibility problems with version 2015 and 2016. Mac users were also advised to first upgrade to the Anniversary Update (1607), before updating to 1703. Before upgrading, users should take the time to backup and check the manufacturers website to find out about support. Check the following links for resources: Lenovo, Acer and Samsung List Systems Compatible with the Windows 10 Creators Update Dell, HP and Toshiba List Systems Compatible with the Windows 10 Creators Update Check this List to Determine if Your Computer is Compatible with the Windows 10 Creators Update or Anniversary Update or Not 12 Things You Should Do Before Installing Windows 10 Creators Update (Version 1703)
  12. With the Windows 10 Anniversary Update now in full effect, many users are embracing the upgrade. So far though, quite a number of users are experiencing the 0x80070057 error when attempting update or upgrade. The error happens most of the time when using the Windows 10 Upgrade Assistant. The Windows 10 Upgrade Assistant is a smaller upgrade wizard used to download and upgrade to Windows 10. It lacks the detailed upgrade options available in the Media Creation Tool. Here is what the error looks like: If you are upgrading using Windows Update or the Upgrade Assistant, after the download reaches 100%, disconnect immediately if you are connected by LAN (Ethernet) or Wi-Fi. There are multiple ways to do this, you can disconnect the Ethernet cable if you are connected to a wireless network. If you are connected to a wireless network, you can manually disable Wi-Fi by turning off the Wireless switch on your laptop. See the following article for more details: How to Ensure a Smooth Upgrade to Windows 10 Anniversary Update Use the Media Creation Tool If the Upgrade Assistant still does not upgrade, another option available on the Get Windows 10 page is the Media Creation Tool, which is a small application with more detailed options for upgrading. In addition to supporting direct upgrades, if you have multiple computers running Windows 10 or earlier versions; you can use it to create custom bootable media with a mix of Home, Pro, 32 and 64-bit versions. The Media Creation Tool can create an ISO file containing all editions and architectures of Windows 10 Anniversary Update. An ISO file is a digital replica of a CD or DVD. The ISO file also supports offline upgrades. I recommend this method for upgrades. Select the option, Upgrade this PC now then follow the on-screen instructions. If you choose the option, Create installation media for another PC, you will be prompted to select your language, edition, and architecture. Learn more: http://www.groovypost.com/howto/3-ways-to-upgrade-to-windows-10-anniversary-update/
  13. andre

    How can I save my computer?

    If it has a lock screen status, that sounds like ransomeware. Could you post a picture?
  14. andre

    How can I save my computer?

    Give the following a try first: Power on and off your computer three times On the third time, your computer will boot into the Advanced Recovery environment Click Advanced Options Click Troubleshoot Click Reset this PC Click Keep my files Choose your account Enter your password Click Continue Click Reset If the above does not work, go to a working computer, download, create a bootable copy: Download Windows 10 ISO Files Directly Using Your Web Browser Boot from the install media then perform a custom install: When you arrive at the Windows 10 setup screen, choose Custom (Advanced) Select the Primary Partition then click Next You will receive the following warning: The partition you selected might contain files from a previous Windows Installation. If it does, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows. Click OK When setup is complete, you can recover your personal files from the Windows.old folder at the root of the drive.
  15. Microsoft published an official (albeit complex) work around for fixing the issue: https://blogs.technet.microsoft.com/ramazancan/2017/10/16/cumulative-update-for-october-inaccessible-boot-device/
  16. My preferred method would have been to create a User folder on the hard disk, then individually redirect each personal folder (Documents, Music, Pictures etc) from the properties of the folder > Location tab > Move. This is cleaner method than actually moving the user folder itself. You are gonna have problems especially with future feature updates not being able to find the user folder.
  17. Did you follow the instructions as described on groovypost? https://www.groovypost.com/howto/block-windows-10-feature-update-why/ I am not aware of Microsoft ending current branch, where is your source? I know they revised the name of the releases.
  18. Earlier today, some users started reporting issues trying complete Windows 10 setup during the Out of Box Experience. If OneDrive is selected as the default location to save files, setup becomes non-responsive. Microsoft said in a tweet they are aware of the issue and are working to resolve it. They recommend users experiencing this problem file a report at the given link: https://t.co/SWI0nIX0Pz In the mean time, If you are setting up/signing into a Microsoft Account during installation, we recommend you setup a Local Account instead, then connect to a Microsoft Account after setup in Start > Settings > Accounts > Your info. Users will need to perform a cold reboot in order get Windows 10 responsive again. https://www.groovypost.com/howto/setup-configure-new-windows-10-pc-clean-installation/
  19. I mostly see this when I setup Windows 10 in a virtual machine before I install the additions. Are you using the tab key when this happens? Also, is your graphics adapter updated? Open Start > Settings > Update & security > Troubleshoot Scroll down then click Keyboard Click Run the troubleshooter When complete restart and see if it stops happening. If it doesn't disconnect the keyboard, restart then reconnect it.
  20. I updated it with instructions how to change the user agent string so you can still access the ISO. I'm sure I had updated the article previously, but the instructions were not saved it seems.
  21. andre

    Black screen after startup

    Check out the following article to see if it can help you overcome some of the issues you are experiencing with Black Screen: https://www.groovypost.com/howto/fix-black-screen-windows-10/
  22. I suggest you perform a repair upgrade: https://www.groovypost.com/howto/perform-repair-upgrade-windows-10/
  23. Do you have access to another location and computer you could perform the download from?
  24. andre

    Reinstalling Windows 10

    See how you can upgrade to Windows 10 again:
  25. As a precaution, what you can do is create a recovery drive, then proceed to delete the 350 MB partition partition, then proceed to right click C:\ then click expand.