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About andre

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  1. A new version of Windows 10 is upon us containing exciting new features to make users more productive and secure. The Windows 10 Spring Creators Update version 1803 builds on the Fall Creators Update launched last October. New features include: Time Line for managing apps and activities across devices; redesigned settings app, new user experiences for installing fonts, using Bluetooth, Audio and whole lot more. In this article, we look at how to upgrade from a previous version using Windows Update. Its not that different from previous versions, but users will note how much faster and stable the process is. Anyway, lets dig in. Step 1: Open Start > Settings > Update & security > Windows Update then click 'Check for Updates' Step 2: Windows Update will scan for a new version then begin downloading the feature update. Step 3: The download can take some time, so be patient. If you don't see any progress after an hour, try disconnecting from the Internet temporarily, then reconnect to see if it progresses. If not, restart your computer then try again. Step 4: After the update is finished downloading, it will begin installing. Step 5: When the installation is ready, Windows Update will notify you and ask if you would like to install now, choose a time or set a reminder. If you are not ready to install yet, click 'Pick a time'. This will open the Restart options setting in Windows Update. Proceed to choose an appropriate time and day that is suitable for you. Check out the following article to learn more about how to use Active Hours and Restart Options to manage how and when updates are installed: Step 6: When you are finally ready to install the feature update the update will begin automatically or you can open Start > Settings > Update & security > Windows Update then click Restart now: After the restart, this will be your screen for a while: When complete, you can sign into your account and check Windows Update. Thats it, you don't even see the old installing apps screen anymore. Backup Before Upgrading Please be advised some devices might experience issues upgrading to Windows 10 1803. Here are a list of things you can do to ensure your upgrade is successful or you can return to your previous version. Make sure you backup before attempting to upgrade: How to block it if you don't want to upgrade: What is the make and model of your computer? Have you checked the manufacturers website to determine compatibility? Check this List to Determine if Your Computer is Compatible with the Windows 10 Fall Creators Update 1803 Perform the following tasks: 12 Things You Should Do Before Installing Windows 10 Creators Update (Version 1803) Let us know in the comment how your upgrade goes.
  2. wmic path SoftwareLicensingService get OA3xOriginalProductKey only works for preinstalled OEM Licenses, not OEM System Builder or Retail or Volume License (Pro or Enterprise, Education, Pro Education) licenses.
  3. How can I save my computer?

    If it has a lock screen status, that sounds like ransomeware. Could you post a picture?
  4. How can I save my computer?

    Give the following a try first: Power on and off your computer three times On the third time, your computer will boot into the Advanced Recovery environment Click Advanced Options Click Troubleshoot Click Reset this PC Click Keep my files Choose your account Enter your password Click Continue Click Reset If the above does not work, go to a working computer, download, create a bootable copy: Download Windows 10 ISO Files Directly Using Your Web Browser Boot from the install media then perform a custom install: When you arrive at the Windows 10 setup screen, choose Custom (Advanced) Select the Primary Partition then click Next You will receive the following warning: The partition you selected might contain files from a previous Windows Installation. If it does, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows. Click OK When setup is complete, you can recover your personal files from the Windows.old folder at the root of the drive.
  5. Microsoft published an official (albeit complex) work around for fixing the issue:
  6. My preferred method would have been to create a User folder on the hard disk, then individually redirect each personal folder (Documents, Music, Pictures etc) from the properties of the folder > Location tab > Move. This is cleaner method than actually moving the user folder itself. You are gonna have problems especially with future feature updates not being able to find the user folder.
  7. Did you follow the instructions as described on groovypost? I am not aware of Microsoft ending current branch, where is your source? I know they revised the name of the releases.
  8. Below are direct links to vendor support pages where you can check the make and model of your computer to find out if it is compatible with the Windows 10 Fall Creators Update or earlier versions. If its not, don’t force it, stick with your current version, contact the vendor by telephone or support forum to find out about support.The list will be updated as soon as other OEMs update their support pages. Windows 10 Fall Creators Update (1709) Toshiba Panasonic Hewlett Packard (HP)/Compaq Dell Inc Lenovo Samsung If there are no plans to support the a Feature Update, your options includes: sticking with the current version of Windows 10 or backup then attempt a clean install. Some users have reported a clean install works sometimes, even though the manufacturer does not support it; or you can downgrade to the original version you were running such as: Windows 7 or Windows 8.1 Update 1. Both Windows 7 and Windows 8.1 with Update will continue to be supported until January 2020 and January 2023 respectively. Microsoft also noted systems with Intel Clover Trail processors can use and receive updates for Windows 10 1607 until January 2023.
  9. I mostly see this when I setup Windows 10 in a virtual machine before I install the additions. Are you using the tab key when this happens? Also, is your graphics adapter updated? Open Start > Settings > Update & security > Troubleshoot Scroll down then click Keyboard Click Run the troubleshooter When complete restart and see if it stops happening. If it doesn't disconnect the keyboard, restart then reconnect it.
  10. I updated it with instructions how to change the user agent string so you can still access the ISO. I'm sure I had updated the article previously, but the instructions were not saved it seems.
  11. Black screen after startup

    Check out the following article to see if it can help you overcome some of the issues you are experiencing with Black Screen:
  12. Earlier today, some users started reporting issues trying complete Windows 10 setup during the Out of Box Experience. If OneDrive is selected as the default location to save files, setup becomes non-responsive. Microsoft said in a tweet they are aware of the issue and are working to resolve it. They recommend users experiencing this problem file a report at the given link: In the mean time, If you are setting up/signing into a Microsoft Account during installation, we recommend you setup a Local Account instead, then connect to a Microsoft Account after setup in Start > Settings > Accounts > Your info. Users will need to perform a cold reboot in order get Windows 10 responsive again.
  13. Warning: There are "Tech Support Scams" pretending to be Windows 10 Activation Technologies. Please be vigilant. Microsoft never calls users to inform them their license is expiring. Neither should you get an email. Learn more in the following article: PSA: Beware of Windows 10 Activation Tech Support Scams Are you seeing a strange error message on your screen insisting your license will expire soon? Well, it could be for a variety of reasons. In this article we find out why and how you can correct it. I notice some of these errors are occurring in mostly on computers running Windows 10 Pro and Enterprise editions. Both Pro and Enterprise are licensed to large organizations that deploy Windows 10 in bulk to hundreds or thousands of computers. Volume License clients such as Pro and Enterprise (as they are technically known), can also use different methods of activation. For mass activation, KMS licensing (Key Management Server) provides centralized management of activation requests for each client. This is also used to handle activation because KMS clients are not setup for permanent activation, since they expire every 180 days (6 months). This requires client computers to maintain in contact with organization server in order not go into reduced functional mode and result in errors like the above. Overall, this reduces piracy of organization keys that was common in the past and also gives organization the right to reassign licenses easily. The problem is, organizations will sometimes list their organization keys on their websites for employees to copy to upgrade their clients to a organization supported edition. In fact, Microsoft even publicly list these activation keys where anyone can find and use. So, this can occur depending on how Windows 10 was setup on your computer. If you took your computer to a repair shop, they might have installed a non-genuine Windows 10 license. Either the repair technician didn't know which edition originally came preinstalled or made an assumption; or installed a copy that bypasses Windows 10 activation technologies. You copied a Windows 10 Pro or Enterprise key off the Internet (usually a volume license - organization key) and changed on a Windows 10 Home or another edition. Windows 10 Pro and Enterprise are not free. If this is what you did, you will need to reinstall the previous edition or version you were running. You inadvertently installed the wrong edition. The copy of Windows 10 you download and upgrade from should often correspond with the edition of Windows you have installed, if it does not, this is why you might be experiencing problems activating: Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Core will install Windows 10 Home Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro will install Windows 10 Pro To find out if you have the right edition installed: Click Start > Settings > Update & security > Activation > Edition. If the edition of Windows 10 installed does not correspond with the edition of Windows 7 or Windows 8 you were previously running, then you need to reinstall the right edition. Windows 10 Home Edition also Reports Organization Activation Service Windows 10 Home is not immune from the organization key errors too. The error can occur for a number of reasons. It is possible, the OEM vendor might have used a OEM volume key to mass activate each machine imaged at the factory with Windows 10 Home. Users can try recovering the OEM Marker key embedded in the motherboard then use it to update the product key values. Press Windows key + X Click Command Prompt (admin) Enter the following command: wmic path SoftwareLicensingService get OA3xOriginalProductKey Hit Enter The product key will be revealed, copy the product key then enter it Click Start > Settings > Update & security > Activation > Change the product key then enter the new product key then click Next to Activate If you are unable to activate Windows 10, try chat support: Activate Your Windows 10 License via Microsoft Chat Support
  14. I suggest you perform a repair upgrade:
  15. Do you have access to another location and computer you could perform the download from?