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Rich-M last won the day on January 14 2017

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About Rich-M

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  1. That's the easy way! Unfortunately I wish it was predictable or even explainable.
  2. Have a read:
  3. Usually there is a resume or Update icon left on your desktop when you are interrupted but if you start the update again it should pick up what you have already downloaded.
  4. Well of course everything is one word answers, they text everything and anything. No one talks anymore. If there were another way to text all the wireless phone companies would go out of business.
  5. I forgot to mention I normally would take the drive out and copy the files and data before doing this but that was not necessary as the user had two backup hard drives.
  6. Had one of the most badly infected computers I have ever had. Client wasn't sure where this came from but could have been an attachment to an email from someone he knew who he found out later didn't send it. System was Intel 6700K with 500 gb Ssd drive and 16 gb 2133 Ddr3 ram moving like a snail. Most of the desktop items would not open to right or left click. Classic Shell start menu gone and Win 10 start menu would flash quickly then go away if open too long. I tried to run Hitman Pro Kickstart from usb but would not run. I could boot to it but would show up failed with any choice. I fought hard and finally managed to open a score of rkill programs and picked back some speed and was able to run some scans. Rogue Killer removed 7 Trojans but system began to slow down. Hitman Pro found next to nothing, Malwarebytes MBar rootkit scan found nothing as did Malwarebytes which was also onboard as pro version along with WD as only defenses. Adw Cleaner pulled a few as did JRT but nothing much. Zemana found nothing and of course Combofix will not run in Windows 10. I kept having to rerun rkill versions when system would begin to slow again. Each time I would access my flash disk I had to go in another way because the last way in was blocked next time. So I decided it was a losing battle and manged to get into System Reset which beautifully restored Win 10 to day 1 with the files and data in tact I simply had to reinstall programs. PC Setup, Recovery and Update,Recovery, Reset Pc and you can choose with or without current files. It took about 1 hour to complete. I forgot to mention System Restore had only 1 restore point which was of no use and I noted System Restore defaulted to 250 Meg which is really stupid. I never knew what was in there but whatever it was I have never seen such a powerful virus basically that nothing could touch and I have been doing this 15 + years.
  7. Nice reference:
  8. You will be able to as it will remember, install this tool:
  9. OK so it is now up to Windows 10? I am so confused.
  10. Using a Windows dvd cannot give you the updates you were trying to do, it probably just returned you to prior to the updates then.
  11. 2 points for that one Ace!
  12. Somehow we always wind up one up but who knows what the future will bring.