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  4. I'm furious. Over night, windows updated itself, and restarted. I've just come to my computer, and it's installed it ok, but...………….. it's installed a new windows (it said) and it's deleted all my files, everything, including photo's I had of my dead parents, which I stupidly didn't back up. Everything has gone, all my work sheets, photo's music, everything, and now it's just as it is when I install windows from new, wtf, anyone else had this problem, and where can I complain about it, all I had is lost for good. Also, now when I try to install anything from Microsoft store, it says I need an app to download, any ideas???? I have no calendar, no mail app, just basic, and I can't download them, wtf is happening microsoft
  5. I'm furious. Over night, windows updated itself, and restarted. I've just come to my computer, and it's installed it ok, but...………….. it's installed a new windows (it said) and it's deleted all my files, everything, including photo's I had of my dead parents, which I stupidly didn't back up. Everything has gone, all my work sheets, photo's music, everything, and now it's just as it is when I install windows from new, wtf, anyone else had this problem, and where can I complain about it, all I had is lost for good. And also, when I want to install something that it has taken away from the Microsoft app store, it's telling me "you'll need a new app to open this ms-windows-store-link" any idea
  6. Firstly I will be replacing the hard drive on my Acer Model Z1801 All In One Desktop Computer with a new HP 250 SSD. The hard drive in the Acer PC has corrupted files which I can't fix with scans and freezes if I restart the computer to install any updates, which makes any cloning from the old hard drive to the new SSD not an option. My plan is to download a fresh copy of Windows 10 and reinstall to the new SSD. What I need to know is do I download the Windows 10 Media creation tool to the USB Drive option or download as an ISO then use Rufus to copy the download to a USB Drive. The Acer is Legacy Bios Only, Partition Scheme: MBR File System: NTFS I did try a Windows 10 new install onto an older but healthy hard drive, using the download to a USB option, but the install failed part of the way. Any help or advice would be most appreciated.
  7. Last week
  8. I should have been more specific: The Webscan I am referring to is HP WebScan....see this screenshot of a better description:
  9. I have an issue with my computer. I have decided to reinstal my windows and start from scrach. I have booted instalaton from usb drive and instaled windows. After all the start configurations like find my computer and add stuf i enterd the stard windows screen with taskbar. After 10 sec screen went black and is not responding. I have tried to install it again but same thing happend. What schoud I do?
  10. Hi last night there was a huge update from win10. This morning my laptop doesn't work just a message "undoing update" have tried turning power off 3 times this didn't work. Turned on again pressed f9 and got the trouble shooting etc up. Great I thought try restore point!! Wrong need to put in my password but no way of doing this without a pw box!!!! Heeeellllpppp please
  11. Hi. Help needed. Last night there was a huge W10 update. This morning I'm locked out of my laptop. Message on screen says "undoing update from your pc" or similar. Tried turning off and on again 3 times. Same message. Then I pressed F9 and got the screen trouble shooting etc. Great I thought I can set a restore point! Nope can go no further without my password! Trouble is there's no password box!!! Tried control alt delete this sometimes works but alas not this time!!! Hèeelllllppp please .
  12. Well there ya go! Glad you have it up and running again.
  13. First, make sure you are logged in as an Admin to your desktop. Next, I would reinstall the app.
  14. What happens on the site? Does the browser crash or?
  15. You should test your Audio and confirm it's working before the call. Go into Skype > Settings > Audio & Video. Setup your Mic and Speakers. Run a test. Results?
  16. Do you have a screenshot you can share?
  17. Hi @slashbracket - It appears what you've done is enable the OneDrive backup of your Desktop, Pictures and Documents folder. The fix is fairly simple. Right-Click OneDrive icon in Taskbar, Click More > Settings Click Backup Tab Click Manage backup (under Important PC Folders) Click Stop Backup for each of the 3 folders (Desktop, Pictures, Documents) It will give you a warning that your files will still be located in OneDrive. You will just need to move them if you don't want them backed up. But, you should be fixed.
  18. Earlier
  19. Some time ago. I was searching for a file in a normal place when I found it in C:\Users\------\OneDrive\Documents. I already use OneDrive and my OneDrive folder is in F:\ and syncs fine. Just now I saved a notepad file and that went in user-OneDrive instead of -----\Documents folder. I have also found the Desktop folder in the folder. I would like to know why this has happened and the repair to get the default for my office files and other windows files back where they should be. Also the Desktop folder. A solution would be to move the files/folders to where they should be and delete the OneDrive folder in C:\Users\micka\xxxxx\ but I have a feeling that this might screw things up. I'm running win 10 pro 64 bit v1809 Hope someone can help. No way would I want documents in my OneDrive folder potentially being uploaded to the cloud even though I don't use that OneDrive folder. I have uninstalled and reinstalled MS office 2010 but no change occurs, I am stumped so I ask the experts - thanks for reading
  20. Heya @Geoff Olding - thanks for posting the fix on this! Good info.
  21. Read through this article and see if you can get things going again: https://www.groovypost.com/howto/fix-black-screen-windows-10/
  22. Hi, Unlike Dropbox, Onedrive cannot detect other systems on your local LAN and then sync more quickly vs. pulling down from OneDrive servers. So, to make things go faster, you could copy the files over manually before turning on OneDrive then select that folder where you copied your data. When you enable Onedrive, it will then see the files are already there and only sync the delta's. From there, you can blow away your old system and you're good-to-go.
  23. Tried using Edge a couple of days ago. Seems faster than Chrome. Like it. However, when I log on to Facebook a 'Turn on Notifications' appears. Turn on/Turn off. Tried both then disappears. When I log on again same thing happens. I've tried all the various suggestions using all the settings but no luck. Seems I'm not the only one who has this problem. Tried Microsoft Community buy didn't solve the problem. Any ideas anyone? Thanks
  24. my dvd is not showing in THIS PC and is not playing
  25. while I try to reset my PC it says this while trying to reset it Could not find recovery environment does anyone have a fix for this??
  26. When I switch on my Lenovo Yoga 500 I get a black screen. Windows 10 updated last night. What can I do? I'm not a techy btw! Thanks
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