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Steve K.

Win10 Staff
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Everything posted by Steve K.

  1. Wow, this is a hard one to help on as the problem could be several different thing. First, make sure all your monitor cables are fully plugged in. It could be a number of issues. Here's what I would bet it was in order: Cable issue (swap the cable) Monitor (try to plug into another monitor) Video card issue Motherboard issue Static issues Normally, issues like this is not software. It's hardware / physical... Hope that helps a little. Let me know what you find.
  2. @Aria - More than likely, your PC was not new and this data was there before you bought it. Perhaps it was a sales person or.... it might have been a used PC. You can Click Windows Key > Type Users > Click Add, edit, or remove other users. From here, do you see the user profile? You should be able to delete it. Another way to delete a user profile is to - Click Windows Key > Type: View Advanced System Settings > Advanced Tab > Settings (Under User Profiles). From there, you can delete all User Profiles. Lastly, you can also take Ownership of those folders from the last user in order to delete them. Do this under Advanced Permissions in Windows Explorer.
  3. It will be very rare for a card not to work with Windows 10. Not real reason to go back to Factor install other than to clean up windows a bit. Should be OK to just do the upgrade.
  4. First, Right-Click your desktop and click View. What settings are enabled? I assume the icons are snapping to Grid? You can disable this so you can move them around manually.
  5. Do you have any drives set in the BIOS for boot? Are any drives showing up? That would be my first guess. Let us know what you see there.
  6. With your display adapter disabled, have you gone into Windows 10 again and installed the latest adapter from ATI or from HP for your system?
  7. Hi Tommy, you have a few options which are detailed here: https://www.groovypost.com/howto/upgrade-windows-10-using-easy-upgrade-feature/
  8. Hi @Jasper - The first thing I would try is to change things back in Safemode. Take a look at this article: https://www.groovypost.com/howto/fix-black-screen-windows-10/ and scroll down to section: How to use Safemode to troubleshoot black screens. It reviews in details steps you can take.
  9. HI @Williamtell - I think I'm running the latest version of Microsoft edge. And when I goto print, I can still print clutter free. Version: Microsoft Edge 44.18362.449.0 details here on how to do it: https://www.groovypost.com/howto/print-website-articles-clean-and-clutter-free-with-microsoft-edge/
  10. Have you adjusted your resolution? I think first step is to resolve your black screen. Try to restore from a previous system restore would be my first piece of advice. https://www.groovypost.com/howto/windows-10-enable-create-system-restore/
  11. You should contact Authy. Being that you still have your phone and your original number, you should be able to re-install the Authy App and then re-add the device with a mobile number. Here's an article we've written up on Authy. Might help. https://www.groovypost.com/howto/manage-two-factor-authentication-2fa-accounts-with-authy/
  12. Black screens can be a pain but, there can be many different issues. Here is another topic talking about this:
  13. Where are you now? When you boot do you get a black screen even before Windows loads?
  14. Black screens can be a pain but, there can be many different issues. Here is another topic talking about this:
  15. Black screens can be a pain but, there can be many different issues. Here is another topic talking about this:
  16. Which email application are you using?
  17. So just a few comments on this. 1 - When you move a file to another drive, it's not actually deleting the file on the SOURCE. It's just making a copy on the DESTINATION and then deleting the pointer to the file on the SOURCE. It's still there however, the OS is allowed to write over those files as new ones are created or copied to it. 2 - When you have issues like this in the future - STOP. Don't copy any new data onto the SOURCE because you risk overwriting the old files. 3 - Had you not copied files back to the SOURCE drive, you might have been able to use a data recovery tool to scan the SOURCE and just undelete and recover the original files. Examples of a few tools: https://www.groovypost.com/howto/undelete-photos-from-usb-drive-sd-card-free/ https://www.groovypost.com/howto/easily-recover-securely-wipe-deleted-files-recuva-review/ https://forum.groovypost.com/topic/156-how-to-undelete-files-and-folders-and-recover-lost-files/ Lots of tools out there for this. 4 - Given your current situation.... there is likely no great way to get your data back unless you have an offline backup. There is obviously something wrong with that external drive you have (or cable). Not good there..... You could probably try the recovery methods above on the source and might get more files back. 5 - Another option is perhaps the cable is bad on that external drive. Try to plug it into another PC or get a new cable. Never know... 6 - Go buy a real backup tool. I recommend Backblaze. It just works and it's cheap to use. Sorry..... huge bummer.
  18. Hmm. Very odd. You can go into a command prompt and type: net user It will give you a list of accounts on the box. Another option on Windows 10, open Settings > Accounts (see below). It will give you all the details on your logged in account. Windows 10 1903 Shown Above
  19. Yeah - sorry for the bad news... Now, each system must activate with Microsoft (piracy issues). So, there ya go.
  20. So.... I would not advice blocking windows updates and security updates. Perhaps that is your issue here... It could be the way you have been blocking them is now causing you issues. Hard to say. Best idea at this point would be to backup your docs and do a clean Windows 10 install.
  21. Hi @buffy2011 - Have you done anything to customize your DNS settings? You should be picking up your DNS settings from DHCP each time you connect to your WIFI network. To check your network card to confirm you've not made any changes 1 - Click Windows Key and Type Network Connections 2 - Right Click your Network Interface and click Properties 3 - Click Internet Protocol Version 4 and click Properties 4 - Ensure all IP address and DNS settings are set to "Automatic".
  22. Hi Ian, Each Windows 10 upgrade is good for only 1 machine. So.... you will need to buy two licenses.
  23. Hi Plcorir, At this point, the free upgrade from Windows 7 to Windows 10 has ended. My advice would be to call Microsoft License activation and review the story with them. You might be able to upgrade the device you originally upgraded. Keep us updated on your progress.
  24. Hi Robby, please take a look at this thread here: Thanks -S
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