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Steve K.

Win10 Staff
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Steve K. last won the day on August 30 2019

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About Steve K.

  • Birthday 09/15/1975

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  1. Hi @fcb - That appears to not be something you need to worry about. My guess is, your system is doing an update of some sort. Here's some additional detail from groovyPost.com https://www.groovypost.com/explainer/what-is-mousocoreworker-exe-and-why-is-it-running/
  2. What ended up being the issue @GaryFin?
  3. How old are your students Cheryl?
  4. Hi @doneirik -- I can confirm that OneDrive does support TIF (AKA TIFF) files. Microsoft also publishes that TIF files are supported with OneDrive as well. I did some testing on my own and I'm not having the same issues with TIF either. I can upload the files, create an album out of them etc. Granted, in my test, I created the TIF using Snagit and saved both an uncompressed version (TIF Uncompressed RGB) and a compressed version (TIF LZQ RGB) to make sure it wasn't an issue with compression. Here's the upload of the two files: and here's the files in an album: Regarding file size limitations, here's the latest from Microsoft re: OneDrive: What I would try is, during the scan, try to get your printer/scanner to not use TIF. The files are just massive... Try to use PDF or jpeg instead.
  5. Hi Rajat, My suggestion would be to contact Microsoft to get your new install activated. You can get activated via chat. Give it a shot and let us know if you're good.
  6. Hi @Adam - take a look at the Search here on the site for Black Screen https://windows10.help/search/?q=black screen&quick=1 There are several articles in there which talk about Black Screen as well as how to solve it depending on the issue.
  7. Hi there, I assume you're having issues activating your desktop? Did you connect to VPN before trying to activate? Looks like you can't reach your KMS server. ?
  8. Glad to hear you're up and going. I had a similar issue with a USB drive at one point.... Glad you figured it out.
  9. Hello, You may have a setting called "Files on Demand" enabled. Take a look at this article to review the settings and how to configure it. https://www.groovypost.com/howto/enable-onedrive-on-demand-files-windows-10/. Thanks!
  10. Glad you figured it out. Here's details which explains how OneDrive Files on Demand works - https://www.groovypost.com/howto/enable-onedrive-on-demand-files-windows-10/. Thanks!
  11. HI @Iztok Here is the system requirements for running Windows 10: https://www.microsoft.com/en-us/windows/windows-10-specifications?OCID=win10_null_vanity_win10specs&SilentAuth=1&wa=wsignin1.0 My suggestion is to review your laptop specs with the OS to determine if it will support the OS. You should also goto the Toshiba website and look for Windows 10 Drivers for Wifi and Bluetooth. Might be able to resolve those issues. If Toshiba does not offer the drivers.. might be an indication that your system is not supported.
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