Steve K.

Win10 Staff
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Everything posted by Steve K.

  1. Steve K.

    Error 213:11

    Sorry - never ran into any issues with software after an install/upgrade. Do you still have the install media for CS5? I'd try a re-install.
  2. Steve K.


    Hi Magggie, Do you have the software or are you looking for a 16-bit version? If you have a copy of Scrabble 16-bit already, take a look at this article to try and get it to run.
  3. Steve K.

    Can't find dynapdf.dll

    How exactly did you transfer it? Did you copy the folder the old box to the new one via USB or something? Unfortunately, this normally won't work. Especially with complex apps. When you install software, normally the software will copy needed files around the OS including updating your registry files to set the configuration of the app. Which Tax software is it? Do you have the original installation disk or cd/dvd it came with? That will likely be your best option.
  4. My suggestion is to reach out to Microsoft. Here's an article we published on the blog which outlines the procedure. Thanks @MightyMic
  5. Steve K.

    windows 10 pro

    Do the re-install but then reach out to Microsoft to re-activate it.
  6. Yeah - I personally still use it as well. Just in case the installs vanish, I also grabbed the final versions for Windows and Mac. Find em here on the blog.
  7. Hi Rod, Unless you have a Bitlocker recovery key saved, you don't have many options. You will need to create a USB Boot Drive w/Windows 10 on it and rebuild your system.
  8. Let's start a thread here to talk about deals this year. What are you buying? What should we go buy? Drop a link! NIKE : Here's a ton of links and deals: Anyone Else?
  9. Paul, one of our new readers on groovyPost asked a great question. Here's a quick tip on how to adjust the Favorites Bar / Favorites on Microsoft Edge. <See screenshot below as walking through steps> Step 1 - Click 3 Bars at top Right of Edge Browser Step 2 - Click STAR Favorites Icon Step 3 - Navigate to Favorites you want to Sort Step 4 - Click-and-Drag links to sort them.
  10. Recently I got a new Docking Station from Dell (Thunderbolt Dock TB16) to use with my Razer Blade 14 Laptop. Up until now, I had just one monitor, so I didn't need a docking station. That is until I got a 2nd monitor. Razer, as you know, is far from being a "standard" laptop. However, its Thunderbolt port follows all the standards (assumption), so my hope was the Dell TB16 would just work. And it did... for Video and Network. USB, however, was dead on the Docking station. None of my USB devices would work when plugging into the TB16 - Webcam, USB Mouse, Headset, etc.. Plugging directly into my laptop, however, everything worked just great. Scanning the internet, it appears this is a fairly common issue with the TB16 Docking Station. Fortunately for me, I was able to fix the problem very quickly by grabbing a single driver, off of the Dell support site. The update you want to grab is the September 12th, 2017 (or later) ASMedia USB Extended Host Controller Driver. Here's the description of the download from its details page: Once I installed the ASMedia Controller, poof - All USB ports on my dock were working flawlessly! I also noticed the following app in the Icon Tray also after the install. And here it is listed as installed on my Windows 10 settings under Apps & Features. To be clear, your mileage may vary on this fix. I'm going to guess however that if it worked on my edge-case Razer, it will probably work on your system also. Article Update: I got a great question below from Randy in the comments. His question was "What how were my monitors connected to my Docking station?" So - here's my setup: Great question Randy. My setup looks like this: TB16 Docking Station - Mini Display Port OUT to Monitor 1 DisplayPort IN - Yes, I have a Mini DisplayPort to DisplayPort cable. Monitor 1 - DisplayPort OUT to Monitor 2 DisplayPort IN - Yes, my monitors are daisy-changed together. My setup works just great since I have monitors with DisplayPort In/Out. Not something most Monitors support, however, shouldn't be an issue since the Dell TB16 Dock supports HDMI, DisplayPort, and Mini-DisplayPort.
  11. Steve K.

    No idea what happened...

    When you boot your computer @CAL5, what happens? Do you get a post of any kind? Or, when you reboot, does it just sit at a blank screen with a flashing cursor?
  12. Hi @Andrew - For my install of Excel 2016, I add images by going to Insert > Pictures. See below. Any reason you just don't use this feature?
  13. Hi Kem, Is this a local account of a Microsoft account?
  14. Steve K.

    my sd card reader won't work

    Got it. There is a chance the Memory card is also the issue. You might format it or grab another one just to test the card is good.
  15. It looks like you just need to add a column to Windows Explorer in that folder. This is simple. Just Right-Click the the Column and add the missing column. You can also add a missing Column by clicking: View > Add Columns From there, you just need to add the Date created or Date modified column. You should also make sure the view is in Details mode as shown in the screenshot above.
  16. Steve K.

    Can't find my USB drive

    When you plugin your USB drive, Windows should prompt to you take an action. If not, you can go into Windows Explorer and look under "This PC". It will list all the drives on the PC including any External USB drive.
  17. Steve K.

    System Backup

    How much drive space do you have? Have you tried to format the drive and restart? Is the drive formatted as NTFS? Just throwing out a few ideas.
  18. Steve K.

    Win2go stuck

    Hey @Dell - Thanks for the update. Yeah, I think Windows To Go is a great tech which is mainly designed to throw your install on a USB stick so you can walk it around on different systems. Glad to hear just the standard install worked fine on that external drive you have.
  19. Steve K.

    how to untar/decompress....

    Hi @hippie If you're running Windows, just go and download 7-Zip. Once you do that, you should be able to open File explorer, Right-Click on the file you want to decompress, 7-Zip should be in the context menu, select Extract files. Hopefully this helps.
  20. Hi @schabelf - As time moves forward with new builds of Windows 10, you might want to just look at moving to a new Wallpaper app. What features does it have that is keeping you on the old software vs. trying what's native to Windows and/or finding a new app built for Windows 10.
  21. Steve K.

    re-installing win10

    What does it tell you when you try to do a system reset?
  22. Steve K.

    DOS program for windows 10 64 bit

    Give this a shot Alex.
  23. Steve K.

    Help detecting keyboard

    What happens when you select US ? Will it not accept your selection?
  24. I ran into issues and what I did was log out of the store with my normal Windows ID fully then logged back in with a new ID i created. I then logged it out and back in again with my normal ID. It was a pain but it reset everything in the store on my Windows 10 install. Might give that a shot.
  25. Steve K.

    my sd card reader won't work

    Hi Katherine, Did the card reader EVER work? Why not return it and buy another one?