Steve K.

Hmm. Very odd. You can go into a command prompt and type: net user It will give you a list of accounts on the box. Another option on Windows 10, open Settings > Accounts (see below). It will give you all the details on your logged in account. Windows 10 1903 Shown Above

Yeah - sorry for the bad news... Now, each system must activate with Microsoft (piracy issues). So, there ya go.

Awesome! Thank you for the feedback @Mike_Scallan!

So.... I would not advice blocking windows updates and security updates. Perhaps that is your issue here... It could be the way you have been blocking them is now causing you issues. Hard to say. Best idea at this point would be to backup your docs and do a clean Windows 10 install.

Hi @buffy2011 - Have you done anything to customize your DNS settings? You should be picking up your DNS settings from DHCP each time you connect to your WIFI network. To check your network card to confirm you've not made any changes 1 - Click Windows Key and Type Network Connections 2 - Right Click your Network Interface and click Properties 3 - Click Internet Protocol Version 4 and click Properties 4 - Ensure all IP address and DNS settings are set to "Automatic".

Hi Ian, Each Windows 10 upgrade is good for only 1 machine. So.... you will need to buy two licenses.

Hi Plcorir, At this point, the free upgrade from Windows 7 to Windows 10 has ended. My advice would be to call Microsoft License activation and review the story with them. You might be able to upgrade the device you originally upgraded. Keep us updated on your progress.

Hi Robby, please take a look at this thread here: Thanks -S

Hi Terry, Are you saying you can't get to any web page? Or just a specific one? Also, have you tried a different web browser? Thnx

Which APP are you talking about?

Hmm..... Have you updated your video drivers?

Get back into Windows in Safe Mode and see if you can remove it. Something (driver, software, etc...) must be conflicting with the update.

You might try changing your Network Adapters "Speed & Duplex" from Auto Negotiation to 1 Gbps Full Duplex or 100 Mbps if your switch/routers does not support 1G. Post back if this fixes your issue. Thanks!

Doesn't sound like an OS issue.... Sounds like a drive issue. You might try to reinstall Windows and see if you have a drive posting in the system.

Take a look at this article: https://www.groovypost.com/howto/change-default-email-app-windows-10-mailto/ It will explain how to change your default for email links.

Here ya go: https://www.microsoft.com/en-us/windows/windows-10-specifications Faster is better.

So it just won't boot up anymore? It just keeps going into a blue screen?

What version of Windows 10 are you using? Are you logged in with an ADMIN account? This is what is should look like.

Take a look at this topic -

Here's a few things you can try on our main site: https://www.groovypost.com/howto/fix-black-screen-windows-10/ Give those a shot.

I was able to find a manual for Webscan: https://direct3.imagedepositgateway.com/WebScan/Documentation/3109/index.htm#t=WebScan-ch1-ovw.htm. Install updates: https://direct3.imagedepositgateway.com/WebScan/Documentation/3109/index.htm#t=WebScan-ch3-upgrade.htm%23Install_Updates_Using_WebScanbc-1&rhtocid=_2_0 It also gives you an install to update the latest version of the software - https://direct3.imagedepositgateway.com/WebScan/Update/3109/WebScanCapture_Setup.msi I would probably just look around for a valid install MSI or EXE and go that path vs. use the auto-update. I don't see a URL to enable that update feature.

Depending on your Laptop, you need to download controls software for your touchpad. Try to goto your Laptop's manufacturers website (Dell, Lenovo, etc...) and look for the software/driver for your Touchpad. Synaptics is normally the primary provider there. Once installed, you will be able to disable your touchpad 100% from the settings.

You might want to pull out the batter and unplug it from the charger. Plug it all in again and see what happens.

Hi @iAmT3DD - The first thing you need to figure out is, are you having a Hardware or Software issue. When you boot the laptop, do you see anything on the screen? Do you see the BIOS post to the screen or is it black from the moment you turn it on?

Well there ya go! Glad you have it up and running again.