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Steve K.

Win10 Staff
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Everything posted by Steve K.

  1. Hi @fcb - That appears to not be something you need to worry about. My guess is, your system is doing an update of some sort. Here's some additional detail from groovyPost.com https://www.groovypost.com/explainer/what-is-mousocoreworker-exe-and-why-is-it-running/
  2. What ended up being the issue @GaryFin?
  3. How old are your students Cheryl?
  4. Hi @doneirik -- I can confirm that OneDrive does support TIF (AKA TIFF) files. Microsoft also publishes that TIF files are supported with OneDrive as well. I did some testing on my own and I'm not having the same issues with TIF either. I can upload the files, create an album out of them etc. Granted, in my test, I created the TIF using Snagit and saved both an uncompressed version (TIF Uncompressed RGB) and a compressed version (TIF LZQ RGB) to make sure it wasn't an issue with compression. Here's the upload of the two files: and here's the files in an album: Regarding file size limitations, here's the latest from Microsoft re: OneDrive: What I would try is, during the scan, try to get your printer/scanner to not use TIF. The files are just massive... Try to use PDF or jpeg instead.
  5. Hi Rajat, My suggestion would be to contact Microsoft to get your new install activated. You can get activated via chat. Give it a shot and let us know if you're good.
  6. Hi @Adam - take a look at the Search here on the site for Black Screen https://windows10.help/search/?q=black screen&quick=1 There are several articles in there which talk about Black Screen as well as how to solve it depending on the issue.
  7. Hi there, I assume you're having issues activating your desktop? Did you connect to VPN before trying to activate? Looks like you can't reach your KMS server. ?
  8. Glad to hear you're up and going. I had a similar issue with a USB drive at one point.... Glad you figured it out.
  9. Hello, You may have a setting called "Files on Demand" enabled. Take a look at this article to review the settings and how to configure it. https://www.groovypost.com/howto/enable-onedrive-on-demand-files-windows-10/. Thanks!
  10. Glad you figured it out. Here's details which explains how OneDrive Files on Demand works - https://www.groovypost.com/howto/enable-onedrive-on-demand-files-windows-10/. Thanks!
  11. HI @Iztok Here is the system requirements for running Windows 10: https://www.microsoft.com/en-us/windows/windows-10-specifications?OCID=win10_null_vanity_win10specs&SilentAuth=1&wa=wsignin1.0 My suggestion is to review your laptop specs with the OS to determine if it will support the OS. You should also goto the Toshiba website and look for Windows 10 Drivers for Wifi and Bluetooth. Might be able to resolve those issues. If Toshiba does not offer the drivers.. might be an indication that your system is not supported.
  12. Best option would be to just call the PC Manufacturer. That's what I would do.
  13. HI @fpetri - there are several options you can go down. One I suggest to people who just "want it taken care of" is https://invisioncommunity.com/. That's what I'm running here. It's fully hosted and just works. If you need help, PM me. I can give a hand.
  14. That is just freaky.... Before updating Windows, I would update my video card drivers. Check your PC/Laptop make and model and see if the PC Maker has a newer display adapter for it. DELL and HP are all really good at this. If you have a dedicated adapter (like NVIdia), hit install GForce Experience to get the latest drivers. Being that you mouse over them and things get better..... It "could" be Windows related. What version are you running 1909? <Press Windows Key > Type WINVER and press enter. ?
  15. No, that's not normal. Problem persists after a reboot?
  16. In most cases, I would just let it sit. Now granted, if it sits at 40% and just freezes for....2 hours, then I might worry and restart. However, 10 minutes of just sitting, I wouldn't mess with it.
  17. What I've found is getting updates from time-to-time work just fine. However, full version upgrades, I like to do those manually by going to: https://www.microsoft.com/en-us/software-download/windows10 Just click Update Now. Personally, this works a lot better for me vs. using Settings > Update in Windows 10.
  18. So - is this not working? Take a read here: https://www.groovypost.com/howto/change-default-search-engine-microsoft-edge-windows-10/
  19. Looks like something your computer is doing. Perhaps a laptop? Perhaps the volume button is getting pressed (on the keyboard)?
  20. When you download something, normally in the browser the file will show up at the bottom. You can click on it to open or click the arrow next to it to open the file location. Also, in most modern browsers you can open a tab to show downloads. Google Chome and Edge Chromium, this is CTRL+J. Microsoft Edge, it's also CTRL+J. Give that a shot.
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