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YouTube videos not working

claudiathompson

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claudiathompson Newbie

claudiathompson

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It seems like ever since Windows 10 did updates, now half of the videos I try to watch in YouTube are not working. The screen is black but audio is working. If I try it in Internet Explorer, they work, but not in Google Chrome.

Can anyone please tell me what to do to fix this problem please? I already tried re-installing Google Chrome, but that did not help. Even if I am on Facebook, many of the videos on other people's facebook page will just be a black rectangle to me.

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