Brian Burgess

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Brian Burgess last won the day on August 18

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About Brian Burgess

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  1. Brian Burgess

    Black Screen Issues

    @Carl113 this seems to be an issue that several people have with Windows 10. Check out the following article and hopefully one of the suggestions will work out for you. https://www.groovypost.com/howto/fix-black-screen-windows-10/
  2. @penelopepony You should be able to reset your password from the login screen. Here are full details on how to do that: https://www.groovypost.com/howto/reset-windows-10-account-password-from-login-screen/ Depending on your situation, like it's not booting, try to boot into Safe Mode: https://www.groovypost.com/howto/boot-windows-10-safe-mode/
  3. Brian Burgess

    Windows 10 - Sudden Crash 20%

    @xovolarjem Unfortunately Microsoft still hasn't perfected its updates process. Since you're getting black screens you might want to check out one of the options in this article: https://www.groovypost.com/howto/fix-black-screen-windows-10/ Also, you say "something was written" are you able to note what that is?
  4. Brian Burgess

    Black screen for Windows 10

    Check out this article on how to fix a Black Screen on Windows 10 PCs. Hopefully one of those suggestions will help you out. https://www.groovypost.com/howto/fix-black-screen-windows-10/
  5. Brian Burgess

    Black screen

    @DudePerson5 I recommend checking out our article on how to fix a black screen in Windows 10 and see if one of the options works for you: https://www.groovypost.com/howto/fix-black-screen-windows-10/
  6. Brian Burgess

    Help please

    @Lorrs A lot of people are having issues with 1803: https://www.groovypost.com/unplugged/hold-off-on-updating-to-windows-10-1803-april-2018-update/ Have you tried to rollback to the previous version? Here's how: https://www.groovypost.com/howto/rollback-windows-10-previous-version/
  7. Brian Burgess

    Windows 10 wont update

    @are21 Typically, when I see that happen, a full system shutdown (not just restart) works. But if you're still having problems you can install updates manually. Here is our article on how to manually install updates: https://www.groovypost.com/howto/manually-install-standalone-cumulative-updates-virus-definitions-windows-10/
  8. Brian Burgess

    W10 update kb4100403

    @denniss Have you tried to roll back to the previous version? If you need help, check out our guide at the link below: https://www.groovypost.com/howto/rollback-windows-10-previous-version/
  9. Brian Burgess

    Windows Defender Fails

    @JOQuantaman Are you running another third-party antivirus or malware program, too? Windows Defender is notorious, especially in 1803, for not playing well with other security programs.
  10. Brian Burgess

    Windows 10 Activation Error

    @Alexandra We have an article you can refer to that addressed problems when it comes to Windows 10 activation. For your specific error, our MSFT MVP @andre notes the following: "Activation servers might be overwhelmed at times because of the volume of upgrades, so give it some time if you get an error message such as (0XC004E003, 0x8007000D, 0x8007232b, or 0x8007007B.) Windows 10 will eventually activate as long as you upgrade using the appropriate method." For more, refer to the following article: https://www.groovypost.com/howto/fix-windows-10-product-key-activation/
  11. Brian Burgess

    Problems after updating yesterday...

    @ExED Here are the instructions on how to rollback your PC to the Windows 10 version that worked: https://www.groovypost.com/howto/rollback-windows-10-previous-version/
  12. @Ellen We have a detailed troubleshooting guide for people who get a Black Screen: https://www.groovypost.com/howto/fix-black-screen-windows-10/ I would try that out and see there is something you haven't tried yet and see if one of them works!
  13. @nopeda You can right-click the desktop and go to View and from the menu, you have different resizing options. For more details and other options in Windows 10 check out our article: https://www.groovypost.com/howto/increase-decrease-size-icons-windows-10/ Hope this helps!
  14. Brian Burgess

    YouTube videos not working

    Are you running an ad blocker? If so, disable it for YouTube. Also, go through and disable each of your extensions one at a time to see if one of them is causing the issue.
  15. @jabo Have you tried to follow the steps laid out in this article? https://www.groovypost.com/howto/pair-a-bluetooth-device-with-windows-10/