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Hard drive failure?
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Question
Guest mkj3757
I'm wondering if I'm having a hard drive failure. How can you tell if that's the problem? I have had to do a reversal to Windows 7 3 times now as the PC won't boot at some point. I can't system restore, I can't do system repair or recovery. I have to go back to Windows 7 every time. I had an online chat with Norton & they ran a tool to see if I had a virus but found nothing. They said it was an OS problem. Anyone have any ideas? I did a sfc /scannow but it showed no integrity problems.
TOSHIBA LAPTOP SPECS
SYSTEM MODEL
Toshiba Satellite L775D PSK4OU-OOGOOP
System Serial# 9B045926R
OPERATING SYSTEM
Windows 10 Home x64 Version 1511 Build 10586.71 IE Version 11.63.10586.0CO
Chrome Version 48.0.2564.103 m
Boot Mode: Legacy BIOS in UEFI
Secure boot not supported
MAIN CIRCUIT BOARD
Board: Pegatron Corporation TKBSS 1.50
Bus Clock: 100 MHz
UEFI: American Megatrends Inc. 1.50 10/18/2011
PROCESSOR
1.40 Gigahertz AMD A6-34OOM APU with Radeon HD graphics
Graphics Chipset:AMD Radeon(TM) HD 6520G
512 KB primary memory cache
4096 secondary memory cache
64=bit ready
BIOS Version:012.043.000.001
BIOS Part Number:BR40547.bin
BIOS Date:04/07/2011
DRIVES
622.92 Usable hard drive
528.99 GB hard drive free HL-DT=ST BDDVDRW CT31F Optical Drive
Hitachi HTS547564A9E384 hard drive 640.13 GB drive O, s/n 110817J2380053CHMYEC, Rev JEDOA6OB
PCI to USB host controller 3x
Standard open HCD USB host Controller 3x
MEMORY MODULES
5612 MB USABLE INSTALLED
6 GB RAM
LOCAL DRIVE VOLUMES
C: NTSF on drive O 622.92 GB
CONTROLLERS
ATA Channel 0
ATA Channel 1
Standard dual channel PCI IDE Controller
Standard SATA AHCI Controller
BUS ADAPTERS
MS Storage spaces controller.
Standard Enhanced PCI to USB Host
DISPLAY
AMD Radeon HD 6520G Display Adapter
Generic PnP monitor 17.1” vis.
MULTIMEDIA
AMD HD Audio Device
Realtek HD Audio
Microphone Realtek HD Audio
Speakers Realtek HD Audio
Toshiba Web Camera – MP
OTHER DEVICES
MS AC Adapter
MS ACPI -Compliant Control Method Battery
HID-Compliant Consumer Control Device 2x
HID-Compliant Wireless Radio Controls
Toshiba Hotkey Driver
Standard PS/2 Keyboard
Synaptics PS/2 Port Touchpad Mouse
Send to OneNote 2010
MS Device Association Root Enumerator
MS GS Wavetable Synth
MS IPv4 IPv6 Transition Adapter Bus
MS Radio Device Enumeration Bus
MS RRAS Root Enumerator
USB Composite Device
USB Root Hub 6x
Generic Volume Shadow Copy
WIRELESS NETWORK CONNECTION
Realtek RTL8188CE Wireless LAN 802
Teredo Tunneling Psuedo-Interface
PRINTERS
HP Envy 100 All-in-One D410 Series
HP Officejet Pro 8600 All-in-One
ANTI-VIRIS PROTECTION
Norton 360 Norton Anti Virus Version 22.5.5.15
Malware Anti-Malware Version 2.2.0.1024
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