Authy problem

[Zaq421]

Hi, im not sure where to ask.  but hopefully someone knows a bit about this. i recently upgraded to a new phone and i accidently deleted my authy app whilst clearing out my old one. as i was trying to login to an account with TFA i realised i still needed the app, i reinstalled it on my new phone instead. i still have the same phone number but whenever i enter it  i get this.  I've tried going to the link and entering my phone number but it says it's invalid. im really stuck on what to do as i cannot login to any of my accounts right now.. this happens on both phones. 

 

[Steve K.]

You should contact Authy. Being that you still have your phone and your original number, you should be able to re-install the Authy App and then re-add the device with a mobile number. 

Here's an article we've written up on Authy. Might help.

https://www.groovypost.com/howto/manage-two-factor-authentication-2fa-accounts-with-authy/