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A friend of mine tried to change my windows 7 into an windows 10, he tried to install it but after some time the screen turned black and i can see only the volume button and 'ease of access'. I don't know what to do and i want my laptop to restart, even if it has windows 7 or 10. Help me
By Erich Crombie
After a lot of reminders, updates are ready for your computer, quite a few updated and installed. 1703 I think it was, failed to install. Over a period of weeks I tried to down load it umpteen time. Always without success. Last week my wive closed the computer down as usual. Two to 2 hours later she remembered something and she had to start the unit up again
On the screen was a lot of technical writing. I tried all permutation but no luck . I decided to the best thing would be do use all 5 recovery discs, after all the discs were used the message on the screen was, THERE IS A PROBLEM ON THE COMPUTER, COMPUTER COULD NOT BE RECOVERED ( words to that effect ) so I tried the Recovery stick this time 32GB exactly the same
A useable computer was used for app. 2 hours shut down for app. 2 hours and on staring up discovered all we have now is a useless black box.
Has anybody out there experienced anything like it and more to the point can it be repaired? The unit is mainly almost only used for email with friends and family abroad.
Any suggestion would be very much appreciated
hope to find you in best of health,
i am facing 2 issues after updating major update of windows 10 in June 2017 .
actually when i updated the system and after final reboot laptop stuck at startup with black desktop window, after trying so many fix i was unable to complete to properly load desktop always stuck at black screen after login.
then i perform the windows reset option to remove all the application and settings which worked for me. but after this i am facing this 2 issues.
1. No list available of wifi network Screen shot attached.
i am able to connect to the known network which i previously used and saved in my computer but if i click on show available network it remains empty. even i reinstall all the drivers, restart the wifi autoconfig service. reset my network settings but still nothing work for me.
2. application searching not possible.
when ever i click start button and start typing for the software like paint word or excel nothing appear, i waited for more than an hour, but computer keep on searching. even i reset the index settings. screen shot attached.
only option was left for me to install a clean windows.
Thank you so much in advance
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