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HDMI no tv icon appears to "enable" "set default"

suezbell

By suezbell
in General Windows 10 Support

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suezbell Newbie

suezbell

Posted
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Is anyone else having this problem?   HP PC w/Windows 10 connected via HDMI to Sony Bravia:  Dual audio w/HDMI cord, yes; but NO tv icon appears in the "sound" window to enable/disable and set default for "playback devices" (clicked speaker icon to reach this window).  Anyone know how to fix this ... to put a tv icon in place? [At least two Microsoft tech support persons (Dourau H & Jayakrishnen G) did not.]  Virtual assist -- repeated attempts at rewording -- still unable to even comprehend problem.  Most recent updates and "best" drivers supposedly in place -- checked multiple times.  Have disconnected and reconnected both ways -- computer first and tv first -- no joy.   Would appreciate help, "how to" info.  

  

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Brian Burgess Collaborator

Brian Burgess

Posted
Posted

@suezbell

Are you having issues with Windows 10 getting it to connect to the TV and audio not coming through the TV? Not totally sure what the issue is here.

Are you hitting Windows Key + P to get the second screen options?

Would you be able to post a screenshot of what you're looking at so we have a better idea of what's going on?

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