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Wireless utility on HP lap top removed on upgrade installation

Char1les
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Char1les Newbie

Char1les

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I'm frustrated.  I installed the latest Windows 10 upgrade and  I can no longer connect to the net.  This is on a HP laptop.  All the wizards were run to correct this and keep getting message that there is no wireless system on the computer.  Upon finishing the down load there was a notice that the wireless connector was removed.  What can I do to be able to get back on line short of taking the computer into a shop and spend money on this.  The update caused this problem and I shouldn't have to spend my own money getting this corrected.

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Steve K. Proficient

Steve K.

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On 7/20/2017 at 4:39 AM, Char1les said:

This is on a HP laptop

I would make sure our laptop is fully updated with the latest BIOS / FIRMWARE off the HP website. Could be, you need to update the motherboard and components to be compatible with Windows 10. 

Give that a shot and report back on status.

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