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connectivity problems windows 10.


kendra

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Hello, I'm using windows 10 and have been having an internet connectivity problem (there's a yellow triangle for my Ethernet and wireless connection and it states Internet -secured, no internet). When I access websites, it states "DNS probe finished, no internet connection". I've tried the following and nothing's worked:

 

ipconfig /release

ipconfig /all

ipconfig /flushdns

ipconfig /renew

 

netsh winsock reset.

 

and fully reset my computer (Where It resets to factory settings). I have a feeling there's an issue with the modem, but I'm not sure what I can do on my end. When I diagnose the local connection (wifi), it states ipv4 and ipv6 have no internet connectivity. And on the modem itself dsl and wlan are solid green.

 

 

Please let me know if there's anything that I can do on my end.

 

SSID: FRITZ!Box 7560 BG
Protocol: 802.11n
Security type: WPA2-Personal
Network band: 2.4 GHz
Network channel: 1
IPv6 address: fd00::30cd:6af3:3ac8:df8e
IPv4 address: 192.168.178.21
Manufacturer: Realtek Semiconductor Corp.
Description: Network Controller
Driver version: 2023.42.831.2016
Physical address (MAC): ‎40-B8-9A-70-C3-08

 

SSID: FRITZ!Box 7560 BG
Protocol: 802.11n
Security type: WPA2-Personal
Network band: 2.4 GHz
Network channel: 1
IPv6 address: fd00::30cd:6af3:3ac8:df8e
IPv4 address: 192.168.178.21
Manufacturer: Realtek Semiconductor Corp.
Description: Network Controller
Driver version: 2023.42.831.2016
Physical address (MAC): ‎40-B8-9A-70-C3-08
 

ipv4ipv6 connectivity issues.PNG

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