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Question
Beldr
Hey!
I have a Lenovo ideapad 330 and it comes with a Realtek audio device built in. I have had the laptop for 3 months now and suddenly my sound stops. Only bluetooth still works. when I click on the sound icon at the bottom right, the help-wizzard audio appears. This one says they have no solution. and when I right click on the icon it says: speaker settings: UNKNOWN. and when I go to the sound settings of windows in the settings menu it says that no input and output devices are available. Also my Realtek audio device is not in the list with device manager. so i can't check the drivers or reinstall them. I thought I would solve the problem by implementing the new windows update (v 1903), but that didn't help. Also restarted several times. just for clarity .. the problem was already there for the update. I've been through the entire internet but can't solve it ... Can you help?
Greetings Sem van de Beld
Netherlands
(sorry for the bad english .. Google translate :))
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