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It definitely is @allheart55 (Cindy E)

Update: Apparently, the support agent provided incorrect information. Technology journalist, Ed Bott, ZDNET, confirmed with Microsoft, the free upgrade offer has indeed ended. Source Procrastinators can breath a sigh of relief. A reply from a community forum participant, Martmcd, confirmed in a chat session with a Microsoft Answer Desk agent; the Windows 10 Free Upgrade Offer has been extended for 2 more weeks. The free upgrade launched on July 29, 2015, provides a full version Windows 10 upgrade for PC and devices running a qualifying, genuine, activated Windows 7 or Windows 8 license. The free upgrade was scheduled to last for one year. This week many users started scrambling at the last minute to grab the upgrade. Users who started the upgrade began hitting a widespread 99% hang using the Windows 10 Upgrade Assistant. Microsoft Forum Moderators reassured users who started the upgrade before the deadline, could contact chat support to get a reprieve. Todays news gives users a little more breathing room to sort out whatever problems might be preventing successful upgrades. This should also give many users the chance to skip Windows 10 November Update and head straight to the Windows 10 Anniversary Update set for August 2.

I share my iPhones Internet connection as a wireless network. Recently, I started experiencing difficulty connecting to my mobile hotspot, with a generic error displayed 'cannot connect to this network. I tried a few things such as: Restarting my phone. Change the password. Restarted Windows. Interestingly, my Lumia 625 mobile hotspot connection worked just fine. So, isolated the problem and the mobile hotspot worked on my Surface Pro. The next thing I tried, turned out to be solution, delete and add the wireless connection again. To do that, click Start > Settings > Network & Internet > Wi-Fi > Manage Wi-Fi Settings. Select your wireless network, then click Forget. Click View Available Network icon in the Notification Area, then connect again. You will be prompted to enter your password.

Hi @holdum333 You will need to make a new one specifically for the Windows 10 Anniversary Update.

It should be, but in case you encounter problems with the upgrade, these are some things you can do to ensure a smooth upgrade. Remember, after July 29th, 1.3 billion users will still be running a mix of Windows 7 or Windows 8.

The Windows 10 Anniversary Update is fast approaching. To ensure users experience a smooth upgrade, here are some things you can do. Disable your Antivirus utility temporarily before attempting the upgrade. Click the respective link for the Antivirus utility you are running. Please remember to re-enable your Antivirus after successfully upgrade. - Norton - right click Norton in the Notification Area then click Disable Antivirus - McAfee - ESET NOD32 - Kaspersky - Avast - AVG - Trend Micro - Bitdefender - Webroot Secure Anywhere - F-Secure - Panda - Comodo Make sure your machine name is simple no periods or hyphens or dashes. Avoid using names such as "System" or Account or Administrator for your Machine. How to Rename Your Windows 10 Computer - groovyPost Restart a few times then try again. Click Start > Power Options > Restart Disable General USB Devices (example - Smart Card Reader). Press Windows key + X > click Device Manager > expand Memory technology devices. Right click SD Controllers, then click uninstall. If there is more than one, right click each, then click Uninstall. Perform a clean boot, restart then try again. Learn how to do it in Windows 10: How to Disable Startup Programs in Windows 10 - groovyPost If you are using a SCSI hard disk, make sure you have drivers available for your storage device on a thumb drive and it is connected. During Windows 10 setup, click the Custom Advanced Option and use the Load Driver command to load the appropriate driver for the SCSI drive. If this does not work and setup still fails, consider switching to a IDE based hard disk. If you are upgrading using the .ISO file, disconnect from the Internet during setup, if you are connected by LAN (Ethernet) or Wi-Fi, disable both then attempt setup again. There are multiple ways to do this, you can disconnect the Ethernet cable if you are connected to a wireless network. If you are connected to a wireless network, you can manually disable Wi-Fi by turning off the Wireless switch on your laptop. Another way that is even easier, is to open Action Center - press Windows key + A then click Airplane Mode. This will disable all network technologies. Proceed with the upgrade. If you are updating through Windows Update, when the download reaches 100% disconnect from the Internet LAN (Ethernet) or Wi-Fi then proceed with the installation. See previous steps. If that does not work, try using the .ISO file to upgrade if possible. How To Download Windows 10 ISO for a Clean Install ... - groovyPost then mount the ISO and start the upgrade: How to Mount and Burn ISO Images in Windows 10 - groovyPost If you are connected to a domain, switch to a local account. See section of the following article Leave a Domain: How to Join a Windows 10 PC to a Domain - groovyPost If you have any external devices attached to the machine, disconnect them (example, gaming controllers, USB keys, external hard disk, printers, non-essential devices).

That would create a chicken and egg situation. You would have to be Administrator in order to remove it. That said, I would recommend you try performing a repair upgrade to see if it will restore the account. Step 1, download Windows 10 ISO, mount it. Step 2, start the installation, then choose the option to Keep your personal files, apps and settings (this should be automatically selected for you). The repair upgrade should restore the default Admin account.

The images are dynamic and will come and go over time.

Click Start > Settings > Accounts > Your Accounts Choose the option, Sign in with a Local account instead. This should switch your account to a local account. You should not have to delete anything.

Give this a try: Enter one of the following keys depending on the edition you have installed. Make sure you enter the right product key: Win 10 Home: YTMG3-N6DKC-DKB77-7M9GH-8HVX7 Win 10 Pro: VK7JG-NPHTM-C97JM-9MPGT-3V66T Click Start > Settings > Update & security > Activation > Change the product key then enter the new product key then click Next to Activate Restart your computer.

Hi Steve, going smooth so far.

Did you enable it? Press Windows key + X Click System > click Advanced system settings Remote (tab) Check the box for allow remote connections to this computer.

Remote Desktop is only available in Windows 10 Pro. Do you have that edition installed? Press Windows key + X Click System > Advanced System Settings > Remote (tab) Select 'Allow remote connections to this computer' click apply then OK.

Microsoft released an update to Windows 10 in November called the 'November Update' or 1511. If you have been running the July Public Build (10240), the November Update will be installed automatically. There have been reports of the update breaking drivers. If you are experiencing a flashing desktop after logging in, some things you can try include: Uninstall your Antivirus. Uninstall your Display adapter. •Log out and go to the sign in screen. •Hold down the shift key on your keyboard while clicking the Power button on the screen. •Continue to hold down the shift key while clicking Restart. •Continue to hold down the shift key until the Advanced Recovery Options menu appears. •Click Troubleshoot •Click Advanced options •Click Startup Settings •Click Restart •Press (4) to Enable Safe Mode •Wait while Windows 10 starts in safe mode. •Log in •Press Windows key + X •Click Device Manager •Expand Display Adapter •Right click your Display adapter and click Uninstall •Exit Device Manager •Restart

Not with the free upgrade, you will need to purchase a full version Windows 10 license. Download Windows 10 then create a bootable copy, then perform a custom install by booting from the install media then choose the partition during setup. Buy Windows 10: http://www.microsoft.com/en-us/windows/windows-10-upgrade Step 1: Download ISO: http://www.groovypost.com/howto/windows-10-iso-download/ Step 2: Create a bootable copy http://www.groovypost.com/howto/mount-burn-iso-images-windows-10/ Step 3: Boot from the ISO file then select the partition.