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  1. Below are direct links to vendor support pages where you can check the make and model of your computer to find out if it is compatible with the Windows 10 Fall Creators Update or earlier versions. If its not, don’t force it, stick with your current version, contact the vendor by telephone or support forum to find out about support.The list will be updated as soon as other OEMs update their support pages. Windows 10 Fall Creators Update (1709) Toshiba Panasonic Hewlett Packard (HP)/Compaq Dell Inc Lenovo Samsung If there are no plans to support the a Feature Update, your options includes: sticking with the current version of Windows 10 or backup then attempt a clean install. Some users have reported a clean install works sometimes, even though the manufacturer does not support it; or you can downgrade to the original version you were running such as: Windows 7 or Windows 8.1 Update 1. Both Windows 7 and Windows 8.1 with Update will continue to be supported until January 2020 and January 2023 respectively. Microsoft also noted systems with Intel Clover Trail processors can use and receive updates for Windows 10 1607 until January 2023.
  2. With the Windows 10 Anniversary Update now in full effect, many users are embracing the upgrade. So far though, quite a number of users are experiencing the 0x80070057 error when attempting update or upgrade. The error happens most of the time when using the Windows 10 Upgrade Assistant. The Windows 10 Upgrade Assistant is a smaller upgrade wizard used to download and upgrade to Windows 10. It lacks the detailed upgrade options available in the Media Creation Tool. Here is what the error looks like: If you are upgrading using Windows Update or the Upgrade Assistant, after the download reaches 100%, disconnect immediately if you are connected by LAN (Ethernet) or Wi-Fi. There are multiple ways to do this, you can disconnect the Ethernet cable if you are connected to a wireless network. If you are connected to a wireless network, you can manually disable Wi-Fi by turning off the Wireless switch on your laptop. See the following article for more details: How to Ensure a Smooth Upgrade to Windows 10 Anniversary Update Use the Media Creation Tool If the Upgrade Assistant still does not upgrade, another option available on the Get Windows 10 page is the Media Creation Tool, which is a small application with more detailed options for upgrading. In addition to supporting direct upgrades, if you have multiple computers running Windows 10 or earlier versions; you can use it to create custom bootable media with a mix of Home, Pro, 32 and 64-bit versions. The Media Creation Tool can create an ISO file containing all editions and architectures of Windows 10 Anniversary Update. An ISO file is a digital replica of a CD or DVD. The ISO file also supports offline upgrades. I recommend this method for upgrades. Select the option, Upgrade this PC now then follow the on-screen instructions. If you choose the option, Create installation media for another PC, you will be prompted to select your language, edition, and architecture. Learn more: http://www.groovypost.com/howto/3-ways-to-upgrade-to-windows-10-anniversary-update/
  3. Meltdown/Spectre: It's a vulnerability that has existed in all processors for the past 20 years. The fix isn't going to slow down your modern processors. Consumers should be aware of it, but it isn't some crazy imminent threat. There are no known exploits out in the wild at this time. Windows 10 is already patched, as are most other devices. As always, just make sure you have your devices up-to-date. The patches aren't going to slow down your phone or modern PC. However, there have been issues with a previously released patch for older systems with AMD processors -- but Microsoft has already pulled the patch. Here is an easy to follow explanation I got from a Cisco engineer: "Modern processors get some of their performance by trying to guess what you’re going to ask it to do next. It predicts that you’re going to want the CPU to do a task, and gets started on it. So, by the time you ask it to do the work, it’s either already done or close to done. The flaw is that researchers figured out how anyone can ask the processor what it has guessed you will want to do. This means that an attacker can read things in the computer’s memory that they’re not supposed to have access to. This affects places like Amazon’s EC2 or Microsoft’s Azure where they run virtual servers for many different customers on the same physical hardware." I would have written an article on this, however, when you get into it, it's quite overwhelming, and it's already been explained so well by another trusted and experienced tech writer, Woody, who is all over the story. So, for more details and clarity, I highly recommend reading the following pieces from Computer World's Woody Leonhard: https://www.computerworld.com/article/3245788/microsoft-windows/windows-meltdown-and-spectre-keep-calm-and-carry-on.html https://www.computerworld.com/article/3246633/microsoft-windows/a-mess-of-microsoft-patches-warnings-about-slowdowns-and-antivirus-proves-crucial.html
  4. Brian Burgess

    Windows Timeline has Arrived

    Microsoft has released the much-anticipated Timeline feature for it's most recent preview build for Insiders. It should drastically change your workflow for the better, and increase your productivity. And, it's not a crazy complicated new thing to learn. https://www.groovypost.com/news/windows-10-rs4-preview-build-17063-includes-timeline-and-tons-more/
  5. Earlier today, some users started reporting issues trying complete Windows 10 setup during the Out of Box Experience. If OneDrive is selected as the default location to save files, setup becomes non-responsive. Microsoft said in a tweet they are aware of the issue and are working to resolve it. They recommend users experiencing this problem file a report at the given link: https://t.co/SWI0nIX0Pz In the mean time, If you are setting up/signing into a Microsoft Account during installation, we recommend you setup a Local Account instead, then connect to a Microsoft Account after setup in Start > Settings > Accounts > Your info. Users will need to perform a cold reboot in order get Windows 10 responsive again. https://www.groovypost.com/howto/setup-configure-new-windows-10-pc-clean-installation/
  6. New update preview build for Windows 10 Mobile for Windows Insiders: http://www.groovypost.com/news/microsoft-releases-windows-10-mobile-preview-build-14342/
  7. There is some confusion right now about the Windows 10 Free Upgrade. Is it still available or is it not available? Yesterday, came a glimmer of hope for many who were still in limbo. Microsoft found out and immediately clarified; the Microsoft Answer Desk Tech who indicated the free upgrade offer would still be available for two more weeks, made a mistake. The issue is, there is wide open information on Microsoft's website that says otherwise. The Windows 10 Accessibility Page, provides a link to an updated Windows 10 Upgrade Assistant, which lets you upgrade for free. It is no different from the regular Windows 10 Upgrade Assistant. Microsoft's official stance remains, the free upgrade offer has ended. The new Upgrade Assistant found here: https://www.microsoft.com/en-us/accessibility/windows10upgrade It is version 1.4.9200.17343 opposed to 1.4.9200.17332 The website Dell Windows Reinstallation Guide, provides more information regarding Windows 10 availability. Phillip Yip goes on further to say: So, it looks like the cat is out of the bag, Windows 10 is still available for free, its now an open secret. Is Microsoft likely to close this loophole? They sure can, but for users who missed the fantasy deadline, they can grab the upgrade for free while they can.
  8. If you have a Toshiba system, make sure you remove the Toshiba Display Utility before attempting to upgrade. A Microsoft Community Forum posts notes the utility is currently not compatible with the Windows 10 Creators Update. How to uninstall the Toshiba Display Utility Press Windows key + X then click Programs and Features Scroll down, then select the Toshiba Display Utility in the app list, then click Change/uninstall on the command bar. Follow the on screen instructions to remove the software. A number of OEM's, Toshiba among them have published lists of systems tested for the Creators Update. Users should periodically check the manufacturers website to find out about Windows 10 support. Dell, HP and Toshiba List Systems Compatible with the Windows 10 Creators Update
  9. The Windows 10 Anniversary Update is fast approaching. To ensure users experience a smooth upgrade, here are some things you can do. Disable your Antivirus utility temporarily before attempting the upgrade. Click the respective link for the Antivirus utility you are running. Please remember to re-enable your Antivirus after successfully upgrade. - Norton - right click Norton in the Notification Area then click Disable Antivirus - McAfee - ESET NOD32 - Kaspersky - Avast - AVG - Trend Micro - Bitdefender - Webroot Secure Anywhere - F-Secure - Panda - Comodo Make sure your machine name is simple no periods or hyphens or dashes. Avoid using names such as "System" or Account or Administrator for your Machine. How to Rename Your Windows 10 Computer - groovyPost Restart a few times then try again. Click Start > Power Options > Restart Disable General USB Devices (example - Smart Card Reader). Press Windows key + X > click Device Manager > expand Memory technology devices. Right click SD Controllers, then click uninstall. If there is more than one, right click each, then click Uninstall. Perform a clean boot, restart then try again. Learn how to do it in Windows 10: How to Disable Startup Programs in Windows 10 - groovyPost If you are using a SCSI hard disk, make sure you have drivers available for your storage device on a thumb drive and it is connected. During Windows 10 setup, click the Custom Advanced Option and use the Load Driver command to load the appropriate driver for the SCSI drive. If this does not work and setup still fails, consider switching to a IDE based hard disk. If you are upgrading using the .ISO file, disconnect from the Internet during setup, if you are connected by LAN (Ethernet) or Wi-Fi, disable both then attempt setup again. There are multiple ways to do this, you can disconnect the Ethernet cable if you are connected to a wireless network. If you are connected to a wireless network, you can manually disable Wi-Fi by turning off the Wireless switch on your laptop. Another way that is even easier, is to open Action Center - press Windows key + A then click Airplane Mode. This will disable all network technologies. Proceed with the upgrade. If you are updating through Windows Update, when the download reaches 100% disconnect from the Internet LAN (Ethernet) or Wi-Fi then proceed with the installation. See previous steps. If that does not work, try using the .ISO file to upgrade if possible. How To Download Windows 10 ISO for a Clean Install ... - groovyPost then mount the ISO and start the upgrade: How to Mount and Burn ISO Images in Windows 10 - groovyPost If you are connected to a domain, switch to a local account. See section of the following article Leave a Domain: How to Join a Windows 10 PC to a Domain - groovyPost If you have any external devices attached to the machine, disconnect them (example, gaming controllers, USB keys, external hard disk, printers, non-essential devices).
  10. Microsoft’s line of computers consist of several form factors: Surface Pro, Surface Book and Surface Studio launched in October of 2016. The company has been pushing the innovation button regularly, introducing major designs, inspiring and encouraging hardware vendors to push the limits of the PC form factor into new experiences. Now it looks like Microsoft is expanding the family by going back to a familiar design. Pictures of the new laptop, which looks almost like a MacBook Air, showed up this evening, thanks to serial leaker walkingcat on Twitter. Below are some pictures of the new device. Update: You can now pre-order the new Surface Laptops here. The new Surface laptop comes in several colors: graphite gold, burgundy, colbalt blue and platinum. Using a tapered design, the Surface laptop features a standard USB A (no USB-C unfortunately), mini-display port, audio jack and SD card reader. Rumors suggest the Surface laptop has a 13.5 inch pixel sense display. It's likely Microsoft will include support for standard Windows 10 hero features such as Windows Hello, Touch Support and inking. Its a part of the family, so, users shouldn't expect anything less. Sparking of Windows 10, the new Surface laptop is expected to come preinstalled with a special edition of Windows 10 based on the Creators Update called Windows 10 Cloud. This release is engineered to compete with Chrome OS in several areas such as fast boot, long battery life and easier management for school administrators. Yes, the Surface laptop is expected to target the education market, where Google Chromebooks have made significant inroads since their launch in 2010. Unique to Windows 10 Cloud is its inability to run classic desktop apps out of the box. Instead, users will be directed to the Windows Store to download apps only. Users not receptive to the change will be able to perform an Easy Upgrade to Windows 10 Pro for more functionality. There still some unknowns, yes, it will likely come standard with flash storage, but how much? Price is always an issue and Chromebooks have been very attractive due to their pricing. Microsoft will live stream tomorrows education event revealing all the details. The laptops look good and it further shows Microsoft’s commitment to hardware and I don’t blame them in an industry where once loyal OEMs now produce Chromebooks. This is Microsoft showing that Windows 10 laptops can look just as good, include innovative features and offer more value in comparison to a MacBook.
  11. Microsoft released a new cumulative update for Windows 10 Creators Update, 15063.250. The update includes a list of fixes for apps and components such as Internet Explorer, Virtual Machines, Group Policy Editor and Direct 3D. Users should start seeing some of the performance benefits of the new differential updates mechanism in Windows Update with 15063.250; where only the new fixes contained in this package will be downloaded and installed. Here's a list of whats included:
  12. Microsoft revealed today it is changing the release schedule for its desktop operating system and productivity suite, along with with its system management software. Instead of a when its ready approach, Microsoft will release new versions of Windows 10 and Office 365 in March and September each year. The Windows 10 Creators Update released last month is the first to be part of the new schedule. Redstone 3, currently in development, will be released in September 2017. The schedule is slightly similar to Canonicals Ubuntu Linux, which are released twice per year, April and October. The schedule promises to make it easier for businesses to embrace the release cadence and provide a predictable and manageable path to new upgrades. Here are more details. Windows is committing to a predictable twice-per-year feature release schedule, targeting September and March of each year, aligning with Office 365 ProPlus. The next Windows 10 feature update will be targeted for September 2017. Each Windows 10 feature release will be serviced and supported for 18 months. This is consistent with our current Windows 10 approach, but adds further clarity and predictability to organizations by aligning with Office 365 ProPlus. In addition, System Center Configuration Manager will support this new aligned update model for Office 365 ProPlus and Windows 10, making both easier to deploy and keep up to date. Source The release primarily is geared towards Microsoft's enterprise customers, but it will also apply to regular consumers and small business users. I appreciate the clarity on support for each feature release, now defined as 18 months.
  13. The second build for Microsoft's next major update to Windows 10, codenamed, Redstone 3, build 16176 was released today. Similar to the first release, there is not much to see yet; the platform is being setup for the new features to show up. For now, enthusiast can upgrade if they are interested and play with it. Here are some additional details: The Windows Blog notes one feature improvement in the latest RS3 build though, but this is more of interest to users utilizing the Windows 10 Subsystem for Linux. Windows 10 Mobile devices also received an update. The device support list for the Creators Update in particular has been shortened. Its all relative though. Apple's iOS 10 for instance supports only seven models of iPhone; six if you take into account iOS 10.2's requirement for a 64 bit device. As for Redstone 3, I recently installed the first build, as expected, there really isn't anything new; it's basically the Creators Update at this point. Going forward, I might just limit it to a partition on one of my devices and occasionally install builds. These updates take bandwidth, which I have very little of, so, I would rather spend that 4 GBs downloading cumulative updates and app updates for commercial releases and my other devices.
  14. If you use a Apple Macintosh and plan to install the Windows 10 Creators Update version 1703; you should first install the previous release called the Anniversary Update or version 1607. Users attempting to install the Creators Update directly through the Boot Camp software, will encounter an error. Microsoft is still offering the Windows 10 Anniversary Update as an available download. After installing the Anniversary Update, users can then use the Windows 10 Upgrade Assistant to upgrade to Creators Update. For instructions how to setup Windows 10 on your Mac using the Boot Camp software, see the following article: How to Install Windows 10 On Mac OS X Using Boot Camp - groovyPost
  15. Windows 10 is distributed through multiple market channels. You can acquire it as a digital download or as a retail full package product. What are the differences between the two? Both are the same product in some respects, the only difference is the method of acquisition and installation. The physical retail package is stuck at build 10240, which you have to update to the latest version (14393.726) through Windows Update. The digital download through the Microsoft Store using the Media Creation Tool includes the latest release (14393.0), which is updated to .726 either during the installation (if connected the Internet) or through Windows Update after completing the installation. With the release of the Windows 10 Creators Update, the Media Creation Tool will be updated to download and install the latest version only. The Media Creation Tool can be used to perform direct upgrades from Windows 7 or Windows 8, or you can use it to create a bootable copy on an empty USB thumb drive or blank DVD. You can also use the Media Creation Tool to also download an ISO image, which you can use to manually create a bootable copy on a blank DVD or USB using your favorite program. The retail Windows 10 box license is the same, but the install media comes in the form of a small USB thumb drive and only in one specific edition based on your purchase (Home or Pro). When you boot from it, you will have to choose which architecture of Windows 10 you want to install (32 or 64 bit). Another difference with the Media Creation Tool, it lets you specify which editions and architecture you want to download. In fact, you can download all architectures and edition, which you can use to upgrade a mixture of versions and editions. This normally requires a larger thumb drive.
  16. Two Ways to Ensure KB3194496 Installs Smoothly Since late September, users started reporting issues installing a cumulative update for Windows 10, KB3194496; which increments the Windows 10 Anniversary Update to build 14393.222. Microsoft has not provided an official fix for the problematic update yet, but the software firm is looking into the issue. In the meantime, several work arounds have appeared that seem to be resolving the issue for many. The culprit seems to be associated with the bundled XBOX app which according to the Update History page, KB3194496 includes a fix that addresses: Addressed issue causing movies that were ripped using the transport stream (.ts) format to play without sound in Windows Media Player and the Xbox One Media Player app. Addressed issue causing the Movies & TV app on the Xbox to stop working when attempting to play content that was just purchased from the Store. If you want to get the update to install, users will need to delete or disable XblGameSave. Here is how you do it. Navigate to C:\Windows > System32 > Tasks > Microsoft then delete the folder XblGameSave. Press Windows key + X, click Command Prompt (Admin), type: regedit then hit Enter. Navigate to the following registry key then delete it: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\XblGameSave Run Windows Update again then KB3194496 (Cumulative Update 14393.222) should install. Have you been experiencing problems with Microsoft's latest update for Windows 10? If so, let us know in the comments.
  17. Many users are reporting Windows Update becoming non-responsive after attempting to install KB3189866. KB3189866 is an important security update for Windows 10 Anniversary Update and includes additional improvements. The best way to resolve this problem so far is to manually install KB3189866. You can do it one of two ways. Visit the Microsoft Update Catalog website using Internet Explorer: http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3189866 Then download the appropriate copy of KB3189866 for your Windows 10 architecture (32 or 64 bit). You can also download the appropriate architecture directly: 32-bit version 64-bit version
  18. Back in July, users in the Surface forums, on the Microsoft Community, started reporting issues regarding battery life rapidly depleting on some Surface Pro 3 devices. A forum participant, Kridsada Thanabulpong, described a fully charged battery degrading by 80% just within a few weeks of charge. Of course, this got me quite concerned, since I am a proud owner of a Surface Pro 3 device myself. It is quite normal for battery life to eventually loose charge over time, especially taking into account normal usage and recharge cycles. In the case of this particular Surface Pro 3, battery life should not degrade only after one year of use. Battery Life on Certain Surface Pro 3 Devices Rapidly Depleting Quite a number of users are reported similar behaviour with their Surface Pro 3 devices. SIMPLO, the manufacturer of the battery cell used in the in the affected Surface Pro 3, seems to be at fault. Thankfully, not all Surface Pro 3 devices use the same brand battery cells. You can check your battery manufacturer by running the powercfg /batteryreport command. Press Windows key + X, click Command Prompt (Admin), type powercfg /batteryreport at the command prompt then hit the Enter key. The report will be saved under C:\Windows\System32 as battery-report. Lucky for me, the battery in my Surface Pro 3 is manufactured by LION. So that’s one less thing to worry about. Unfortunately, for Surface Pro 3 owners with affected batteries, whose device might be out of warranty; it will cost more than $500 to fix. Today, Microsoft released a Firmware Update with a fix for the Battery problems. Affected users can grab the firmware update from Windows Update. The Surface Pro 3 is a great device, but it’s not without its troubles. Earlier this year, Microsoft announced a power cord power cord recall program for Surface Pro 3. This was due to the neck of the adapter being prone to wear and tear. I experienced a bit of difficulty qualifying for the program since Jamaica is not a supported region. A friend in the US was able to help me out and had it shipped to Jamaica.
  19. Update: Apparently, the support agent provided incorrect information. Technology journalist, Ed Bott, ZDNET, confirmed with Microsoft, the free upgrade offer has indeed ended. Source Procrastinators can breath a sigh of relief. A reply from a community forum participant, Martmcd, confirmed in a chat session with a Microsoft Answer Desk agent; the Windows 10 Free Upgrade Offer has been extended for 2 more weeks. The free upgrade launched on July 29, 2015, provides a full version Windows 10 upgrade for PC and devices running a qualifying, genuine, activated Windows 7 or Windows 8 license. The free upgrade was scheduled to last for one year. This week many users started scrambling at the last minute to grab the upgrade. Users who started the upgrade began hitting a widespread 99% hang using the Windows 10 Upgrade Assistant. Microsoft Forum Moderators reassured users who started the upgrade before the deadline, could contact chat support to get a reprieve. Todays news gives users a little more breathing room to sort out whatever problems might be preventing successful upgrades. This should also give many users the chance to skip Windows 10 November Update and head straight to the Windows 10 Anniversary Update set for August 2.
  20. Reports are coming in from the Microsoft Community forums, regarding possible causes triggering system hangs in the Windows 10 Anniversary Update, 1607. A thread has revealed the IRST Driver as the likely culprit. IRST, which stands for Intel Rapid Storage Technology, is a storage driver developed by Intel for use with a variety of storage configurations; such as RAID (redundant array of inexpensive disks) and SATA drives. Modern operating systems such as Windows 10 no longer require IRST driver and can manage such configurations out of the box. AHCI which stands for Advance Host Controller Interface has been supported out of the box since Windows Vista. If you happen to have Intel Rapid Storage Technology driver installed, you can uninstall it to see if it improves stability. If there is a specific reason you need to keep IRST, then you can try updating it using either the Intel Driver Update Utility or download the latest IRST driver manually and install it. You should check the manufacturers website for your computer model for the latest IRST. How to uninstall IRST: Press Windows key + X Click Programs and Features Scroll down then select Intel Rapid Storage Technology, right click it then click uninstall.   With Windows 10 providing built in support for AHCI, there is no need to install or keep IRST. So, if you happen to be experiencing freezes on the Windows 10 Anniversary Update, 1607, this is the first place to check.
  21. It looks like Microsoft is starting to make some attempt at closing the Windows 10 Free Upgrade loopholes. The Media Creation Tool, which provides detailed options for upgrading, now prompts Windows 7 or Windows 8 systems for a product key. The Media Creation Tool takes into consideration, users, who might have downgraded a previously installed and activated Windows 10 installation; by giving them the option to reinstall Windows 10, exempting them from the product key requirements. The new Digital License function attaches a Windows 10 license to the machine, permitting unlimited reinstalls without the need to have a product key or contact support to get the software reactivated. When users download the download the Windows 10 Media Creation Tool, they will see the following screen as usual. If the option to Upgrade this PC now is selected, the user will be prompted the enter a valid Windows 10 product key. Any attempts to enter a Windows 7 or Windows 8 product key will be invalidated: A new option has been added to the setup screen for users reinstalling Windows 10 on a previously installed and activated system. If your system has a Digital License attached to it, Windows 10 will automatically upgraded: Users can still circumvent the prompt for a product key by selecting the option Create installation media for another PC. There is another step users will have to follow in order to avoid being prompted to enter a product key. Even when installing from ISO, users can be prompted for a product key if the option Download and install updates (recommended) is selected. Instead, users should select the option Not at the moment. This will permit the upgrade to continue. I am sure Microsoft is working on a more concrete solution to ultimately end the free upgrade offer. In the mean time, you can still get it while door slowly closes. Thanks to Philip Yip of DellReinstallGuide for the tip!
  22. Programming logic can be a strange thing sometimes. Although its 10 days since the Windows 10 Free Upgrade Offer ended, some users are still getting prompts to upgrade. A participant on the Microsoft Community Forum posted details of an annoying message popping up every time she started her computer. Source Microsoft did promise to remove the Get Windows 10 through a future software update, the software firm just did not say when. Regardless of the imposed deadline, users can activate Windows 10 against existing Windows 7 or Windows 8/8.1 product keys. In fact using the Media Creation Tool or Upgrade Assistant to upgrade older versions still works. In fact, someone confirmed upgrades from as far back as build 10130 will work. If you really want to pass up on the upgrade offer, here are some solutions you can try: The best way to defer the Windows 10 upgrade is by using third party tools. They are easy to use and are faster. Option 1: How to Disable the Get Windows 10 Update GWX App Completely Option 2: Stop the Windows 10 Upgrade with Never 10 or the GWX App Itself
  23. Microsoft made it official this morning, the next revision of Windows 10 called the Anniversary Update is coming August 2nd. Read all about it at the following link: http://www.groovypost.com/news/microsoft-launching-windows-10-anniversary-update-august-2/
  24. Brian Burgess

    Latest Preview version released

    We're almost there folks. The final version of the Anniversary update is near. No more new features are being added... just bug fixes and some fit and finish... http://www.groovypost.com/news/windows-10-insider-preview-for-pc-mobile-build-14366-available-now/
  25. Getting closer to the Windows 10 Anniversary Update folks! Here's the latest preview build and what's new: http://www.groovypost.com/news/windows-10-preview-build-14352-released-to-insiders/