Conversion problem

[Guest wombat1417]

I finally gave in and downloaded the upgrade.

Now, I'm on a blue screen that says "Welcome to Windows 10!", my name and a "next" button.

I push it, the compute reboots and takes me back to the blue welcome screen again.

This has happened six times now, and shows ho sign of stopping.

What do I do now?

[Guest wombat1417]

Got up this morning, same problem.

Will take it to Staples or Geek Squad and see if they can get it unscrewed.

Thanks for a whole lot of nuthin', Microsoft Windows 10.

[Brian Burgess]

As is the case for all OS updates, things can and do go wrong.

Can you give us more information on your system? Make, model...etc.

Also, are you upgrading from Windows 7 or 8.1?

I have had a similar situation happen to me once, and I've installed and reinstalled Windows 10 a hundred times. To fix it, I just reverted back to Windows 7 or 8.1 and restarted the process.

Always make sure to back up everything before an upgrade. Also, always make yourself a Recovery Flash Drive, it's quick and easy.

Here are a few articles you might want to check out for additional information:

http://www.groovypost.com/howto/upgrade-windows-7-to-windows-10/

http://www.groovypost.com/howto/upgrade-windows-8-1-to-windows-10/

http://www.groovypost.com/howto/create-windows-10-usb-recovery-drive/

http://www.groovypost.com/howto/downgrade-windows-10-previous-windows-version/

Good luck! And let us know how things go!

[Guest Woodlane]

Hi, I am having a similar problem, only my install happened on its own without my starting it... which meant I wasn't able to back up anything. I spoke to three people who said there was nothing they could do, other than that I would need to go to the manufacturer of my motherboard and get it fixed (and nothing was said about how I would pay for said service). I was told my motherboard (a Z87-G45 from MSi that is two years old) isn't compatible... so why did it automatically put Windows 10 on the machine?

[Brian Burgess]

@Woodlane In reply to your email query...first what I would try is resetting your password, for more on that read this article:

http://www.groovypost.com/howto/recover-lost-windows-password/

Provided you're successful with that, you can then revert your Windows 10 upgrade to the previous version. And for more on that check out our guide:

http://www.groovypost.com/howto/downgrade-windows-10-previous-windows-version/

Hope this helps.