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OneDrive files in garbage bin


bestcons

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  • 1 month later...

If you've deleted files from OneDrive, they are sent to the Recycle Bin, also known as the "Garbage Bin." You can retrieve them from there if you need them later. Here's how to access the Recycle Bin in OneDrive:

Go to the OneDrive website and sign in with your Microsoft account.
Click on the "Recycle bin" link in the lower-left corner of the screen.
Find the file(s) you want to restore and select them.
Click on the "Restore" button to move the file(s) back to their original location in OneDrive.
Note that files in the Recycle Bin are automatically deleted after a certain period of time, so be sure to restore them before they are permanently deleted.

Regards,

Rachel Gomez

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On 5/4/2023 at 10:14 PM, bestcons said:

I do not delete any file. It "just" happens and I don't need to restore, just check carefully if all the files are still in OneDrive and then empty the garbage bin

I'm looking for a possible explanation to avoid this.

The issue you're facing is quite peculiar, as OneDrive doesn't typically place files in the Recycle Bin unless they've been deleted. However, there could be several reasons why you're seeing this behavior. Here are some possibilities:

  1. Automatic Cleanup: If you're running low on disk space, Windows might automatically delete temporary files, which could include some OneDrive files. These files could be "placeholder" or "ghost" files that are part of OneDrive's Files On-Demand feature, which might explain why the files still appear in your OneDrive.
  2. Sync Issues: Sometimes, sync issues can cause files to appear as deleted when they're not. This could be due to conflicts between versions of a file, issues with the OneDrive application, or network connectivity problems.
  3. Software Interference: Certain software, especially antivirus or cleanup utilities, can sometimes interfere with OneDrive and cause files to be moved to the Recycle Bin.

Here are some steps you can take to troubleshoot this issue:

  • Check for Software Interference: If you're using any third-party antivirus or cleanup utilities, try temporarily disabling them to see if the problem persists.
  • Update OneDrive: Ensure your OneDrive application is up to date. You can do this by clicking on the OneDrive icon in your system tray, clicking "Help & Settings," then "Settings", then going to the "About" tab and clicking "Check for updates".
  • Reset OneDrive: If the problem persists, you might want to try resetting OneDrive. Please be aware that this will disconnect OneDrive on your device, and you'll have to set it up again. You can reset OneDrive by pressing the "Windows key + R" to open the Run dialog box, then typing %localappdata%\Microsoft\OneDrive\onedrive.exe /reset and clicking "OK". If OneDrive doesn't start automatically after a couple of minutes, open the Run dialog again and type %localappdata%\Microsoft\OneDrive\onedrive.exe to start OneDrive.

Remember to back up any important data before performing these steps. If none of these steps work, you might want to consider reaching out to Microsoft Support for more specialized assistance.

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