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Windows 10 Update Assistant Fails to Update Version 1607 to 1709


LauraC

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The message I receive on my desktop PC is as follows, with the error code corresponding to no specific explanation:

Something went wrong

Microsoft can't install important security updates on your PC.

To ensure things go smoothly:

Please contact Microsoft Support for help with this error.

Please provide the support representative with this error code: 0x80072efd

 

Does anyone have a suggestion as to how the problem can be fixed?

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  • 2 weeks later...

suggest you first visit your PC manufacturer website support pages to check compatibility and update drivers.

if there is a help assistant app, you may get updated drivers there.

next I suggest you run windows update troubleshooter and apply any fixes, re.boot and run update again.

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