I am unable to update Windows 10 1703

[Valerie]

I have tried to update Windows 10 1703.   Microsoft have taken remote control and attempted this twice.  Why cant I update?!

[KP44]

Same problem. I  Rx'd this: Can't create files. Please check if you have permission to write to the installation folder.

Ver 1073 - Error 0x80131501

 

[Yavver]

Last week, I tried to update Windows 7 to Windows, But after I've done all this, I've found that in addition to the login page,

[Yavver]

17 hours ago, Yavver said:

Last week, I tried to update Windows 7 to Windows, But after I've done all this, I've found that in addition to the login page,

I'm sorry, I haven't finished yet,  I've found that in addition to the login page, i can't enter a password on the login page, unlike the login page for Windows 7