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KB4023057 Update Fails

GlennR

By GlennR
in General Windows 10 Support

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GlennR Newbie

GlennR

Posted
Posted

I cannot update KB4023057, it fails every time with no real error.  I retry and after a reboot it will not update.  All other updates work fine.

Windows 10 Pro (new install) AMD

I am at 21H1  version 19043.1081

Retried

Ran the Update Troubleshooting app

Rebooted many times

There is no previous installation

     There were many reports of there being a previous version with the same name.

I tried to direct download this but nothing matches my version.

I tried using Bitdefender to install.  It recognized the update but it would start and stop immediately.

Lastly I used the hide app to hide the update. 

Annotation 2021-07-03 171036.png

Annotation 2021-07-03 171516.png

Annotation 2021-07-03 171651.png

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  • 1 year later...
Jimm_Wick Contributor

Jimm_Wick

Posted
Posted

KB5011487 and KB4023057 not installing in Windows 10/11 problems can also appear when there are corrupted or altered files on the system. That can be an issue caused by malware leftovers and other infections, so it is crucial to solve the reason behind the problem to avoid further damage.10

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