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Touchpad & mouse clicks not working

Go to solution Solved by Jimm_Wick,

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Hi all, a very specific problem that I would really appreciate some help on for Windows 10

I think what caused the problem is a new mouse I bought, which I set up by simply plugging in the USB receiver and it worked fine. However, I had to send it back, and have since gone back to using my old mouse + trackpad (and touchscreen).

But now the click doesn't work on either the mouse or the trackpad. Everything else works: I can scroll/zoom/etc with the trackpad, and ditto for the mouse. Additionally, I can use the other buttons on the mouse (I've reprogrammed these to things like 'Enter' and 'Ctrl+V'), but when I reprogramme them to left/right click, they do not work, so I don't think it's a hardware issue

So essentially, the left and right clicks on my pointing devices do not work, but everything else associated with them does work. I can still 'click' things by tapping on the touchscreen though.

I've tried reinstalling and updating the mouse drivers and, from the Dell driver support page, updating the BIOS driver. Have tried typing 'sfc /scannow' into Cmd Prompt, which said everything was 100% fine as well; amongst other possible solutions that I can't remember.

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  • 11 months later...
  • 1 year later...
  • Solution

If your touchpad isn't working, it may be a result of a missing or out-of-date driver. Updating or reinstalling your touchpad drivers in Device Manager may help solve the problem. To open Device Manager, type device manager in the search box on the taskbar, then select Device Manager.


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