Comodo Antivirus Users Advised to Update or Remove Software Before Upgrading to Windows 10 Creators Update
Developers of the Comodo Antivirus utility are advising users to ensure they update before attempting to upgrade to the Windows 10 Creators Update, version 1703. Comodo say's users running the latest version of Windows 10 can experience severe graphical issues if used with product versions older than those listed above. More details below:
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Advisory:
The following Comodo products must be updated to the latest versions before users install the Windows 10 'Creators' Update:
- Comodo Internet Security (CIS) / Comodo Firewall / Comodo Antivirus - Must be updated to v10.0.1.6209 or higher
- Comodo Cloud Antivirus (CCAV) - Must be updated to v1.10.413855.478 or higher
Reason for Update:
- The Windows 10 Creators update, scheduled for 11th April 2017, can cause severe graphical issues if used with product versions older than those listed above.
What should I do?
Do not install the Windows 10 'Creator' upgrade until you have confirmed your Comodo product is updated to one of the versions listed above. Please postpone the Windows update until you have made this check.
How do I check the version of my Comodo product?
- Click the (?) / Help icon on the home screen then 'About' to find the product version.
If you are running one of the latest versions listed above, please feel free to continue with the Windows 'Creator' upgrade. If you are running an older version then please see the following guidance:
How do I update my Comodo product to the latest version?
Comodo have already pushed updates to both CIS and CCAV products. In most cases these should have automatically been installed. Please check your current version using the steps above. If you find you are running an older version and want to manually update. Source
Some users have reported issues with font rendering problems in applications and even the command prompt. Users who didn't apply the update but already installed the Creators Update, should remove the software or install the latest version. One of the important steps we recommend in our 12 step prep guide for the Windows 10 Creators Update is removing the Antivirus utility completely before upgrading.
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