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Random Geek "Stuff". Enjoy!

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Steve K.

Recently I got a new Docking Station from Dell (Thunderbolt Dock TB16) to use with my Razer Blade 14 Laptop. Up until now, I had just one monitor, so I didn't need a docking station. That is until I got a 2nd monitor.

Razer, as you know, is far from being a "standard" laptop. However, its Thunderbolt port follows all the standards (assumption), so my hope was the Dell TB16 would just work. And it did... for Video and Network. USB, however, was dead on the Docking station. None of my USB devices would work when plugging into the TB16 - Webcam, USB Mouse, Headset, etc..  Plugging directly into my laptop, however, everything worked just great.

Scanning the internet, it appears this is a fairly common issue with the TB16 Docking Station. Fortunately for me, I was able to fix the problem very quickly by grabbing a single driver, off of the Dell support site.

http://www.dell.com/support/home/us/en/19/product-support/product/dell-thunderbolt-dock-tb16/drivers?os=wt64a

The update you want to grab is the September 12th, 2017 (or later) ASMedia USB Extended Host Controller Driver.

tb16-usb-fix.jpg.92043913208531394a27351b361d2853.jpg

Here's the description of the download from its details page:

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This package provides the driver for the ASMedia USB3 Host Controller and is supported on XPS Notebook, Dell S&P, Latitude, Precision and Tablet running Windows 7/Windows 8.1/Windows 10.

Once I installed the ASMedia Controller, poof - All USB ports on my dock were working flawlessly! I also noticed the following app in the Icon Tray also after the install.

59d2dbb39c413_thunderboltsoftwareasmedia.jpg.4aaefcaa2ba61cf8764b208b1f851087.jpg

And here it is listed as installed on my Windows 10 settings under Apps & Features. 

asmedia-usb-installed-windows-10.jpg.bf5a0889cb88474071244442558cb46f.jpg

To be clear, your mileage may vary on this fix. I'm going to guess however that if it worked on my edge-case Razer, it will probably work on your system also.

Article Update: 

I got a great question below from Randy in the comments. His question was "What how were my monitors connected to my Docking station?" So - here's my setup:

Great question Randy. My setup looks like this:

  1. TB16 Docking Station - Mini Display Port OUT to Monitor 1 DisplayPort IN  - Yes, I have a Mini DisplayPort to DisplayPort cable.
  2. Monitor 1 - DisplayPort OUT to Monitor 2 DisplayPort IN - Yes, my monitors are daisy-changed together.

My setup works just great since I have monitors with DisplayPort In/Out. Not something most Monitors support, however, shouldn't be an issue since the Dell TB16 Dock supports HDMI, DisplayPort, and Mini-DisplayPort.

 

 

Steve K.

Paul, one of our new readers on groovyPost asked a great question.

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I am new to Groovy Post but love the articles. I have a question with Microsoft Edge, how can I sort the favorites as I used to be able to with Microsoft Explorer? I.E the folders were at the top in alphabetical order then all of the other favorites listed separately were also sorted alphabetically.

 

Here's a quick tip on how to adjust the Favorites Bar / Favorites on Microsoft Edge.

<See screenshot below as walking through steps>

Step 1 - Click 3 Bars at top Right of Edge Browser

Step 2 - Click STAR Favorites Icon

Step 3 - Navigate to Favorites you want to Sort

Step 4 - Click-and-Drag links to sort them.

sort-edge-favorites.jpg

Steve K.

With Windows 10, Creating an account is fairly simple. All the defaults aim to have you create a standard account using a Microsoft email address (hotmail.com, outlook.com etc..) or a Family account. Although it's not the most intuitive, you can also create a local account if you know where to look. Personally, I like to use local accounts for Guest's who visit my home. Here's how to do it.

1 - Click Setting > Accounts > Family & Other Users > Add Someone Else to this PC

win10-local-account-01.jpg

2 - Click I don't have this person's sign-in information

3 - Click Add a user without a Microsoft account

Note: Microsoft hides this option... See shot below.

win10-local-account-02.jpg

4 - Enter Username and Password (PW is optional)

Done

Advanced:

If you want to take an extra step and make the account a true Guest Account, Remove the account from the Users Group and Add it to the Guest Group. 

win10-local-account-03.jpg