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Every time a BSOD appears on my Screen I have no function with the mouse or keyboard ,

I ,am stuck and have no other choice but to shut down my PC

What can be done to rectify the matter?

 

Your help will be appreciated

Thanks Michael

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Hi! I use a free program called "Who Crashed" It will read your dump files for you. Here's link http://www.resplendence.com/whocrashed

Here's a link from Lifewire that explains BSOD. https://www.lifewire.com/how-to-fix-a-blue-screen-of-death-2624518

Here's link from Microsoft about BSOD on Windows 10. I'm assuming you're running Windows 10

https://support.microsoft.com/en-us/help/14238/windows-10-troubleshoot-blue-screen-errors

Let us know how things go.

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Hi Thanks for the info I downloaded Who crashed and will wait for the next time my system crashes.

I will also follow the instructions from the two links you gave me,

I will advise you accordingly in due time.

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