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OneDrive only signs into personal account, business account displays error code 0x8004de40

LuisGerardoAlfaro

By LuisGerardoAlfaro
in Microsoft OneDrive

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LuisGerardoAlfaro Newbie

LuisGerardoAlfaro

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After resetting my laptop (Windows 10, version 21H1), OneDrive only signs into my personal account. While trying to add my business account in Settings/Account, error code 0x8004de40 is displayed despite the fact that I'm connected to the Internet.

I used another laptop running the same version of Windows 10 connected to the same WiFi and successfully connected to both my personal and business OneDrive accounts. I therefore suspect it is a configuration issue with my laptop. Does anyone have any insights as to how to fix this issue?

 

Thanks in advance.

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