Jump to content
  • Windows 10 Forums

    Welcome to the Windows 10 forums, a free community where people just like you come together to discuss, share and learn how to use their computers.

    As a guest, you can browse and view all the content on the site, however, you won't be able to leave comments or create new topics unless you create a free account. 

Windows 8.1 wont upgrade to Windows 10


philis1983
 Share

Recommended Posts

hi

A laptop that is a few years old, wont update - even though the manufacturers website suggests it runs fine.  It's an ACER ES1-512 laptop.  I've updated all the Windows updates - but after running the upgrade, it just says 'installation failed'.

Last resort (I think) is to try a clean install from a USB - is there an article on there that describes how to do this?  Or does anyone have any ideas?

Link to comment
Share on other sites

  • 2 months later...

Hi Philis1983. Did you ever find a solution?  I have the exact same problem on an old HP Pavilion. No error messages, just 'installation failed'. I've tried a complete re-installation of win8.1 and deleted all user data and 3rd Party apps (except the HP tools). I've also tried a clean reboot with the hp startup programs disabled. Same result each time. 

Link to comment
Share on other sites

  • 6 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Who's Online   0 Members, 0 Anonymous, 9 Guests (See full list)

    • There are no registered users currently online
×
×
  • Create New...