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Restart Required For Internet


Jacob

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Hi, since i bought my brand new laptop a few months ago, ive had a problem where every time i put it too sleep or ive been using it for a sustained period i get the cannot connect to internet message when trying to load up internet pages. The only way i can the get back online is to restart the whole laptop which is obviously annoying and hinders my workflow. Im on windows 10 and have an asus rog srtix which i bought late 2020, all drivers for everything are up to date and troubleshooter says everything is working fine. Not sure if a bug or easy fix, hope someone can help. Thanks in advance!!

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  • 2 years later...

Steps are given below-

Unplug the power and Ethernet cables from the modem. 
Wait 2-3 minutes for the modem to fully power off. 
Reconnect the power and Ethernet cables to the modem.
Wait for the Internet light to turn solid, then check if the internet is working properly.

Regards,

Rachel Gomez

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