...failed in the SECOND_BOOT phase w/ an error during SYSPREP_RESPECIALIZE

[ICKIER]

Trying to upgrade from 7 to 10. 
It gets past the download, verify, and install then to the 10 boot process (After a restart) and during updates fails at 85% with the subject error and goes back to 7. I feel if it got to 100% it’d be done. 
I unplugged all external hardware and disabled mcafee. 
Can’t use the SetupDiag program yet. Is there anything to do to point to the problem?

 

[ICKIER]

Update: I was able to display SetupDiag.exe logs with notepad and saw a line at point of fail that mentioned aksfridge.sys  so I placed an “X” in the file name so the system couldn’t find it at start up (and I could find it later)

Result: Windows 10 installed. 
Any comments on how this fixed it?

[kenneth_dart]

Hi Ickier, thanks for posting your solution.  I just ran into same issue and was wondering where you found the log files?  I am upgrading a Win7 to Win10.  I received the same error as you and as a result it booted back up into Win7.  

[kenneth_dart]

31 minutes ago, kenneth_dart said:

Hi Ickier, thanks for posting your solution.  I just ran into same issue and was wondering where you found the log files?  I am upgrading a Win7 to Win10.  I received the same error as you and as a result it booted back up into Win7.  

Also the setupdiag.exe only runs on Win10 from my google searches.

[kenneth_dart]

On 5/27/2020 at 8:29 PM, ICKIER said:

Update: I was able to display SetupDiag.exe logs with notepad and saw a line at point of fail that mentioned aksfridge.sys  so I placed an “X” in the file name so the system couldn’t find it at start up (and I could find it later)

Result: Windows 10 installed. 
Any comments on how this fixed it?

Hi Ickier, thanks for posting your solution.  I just ran into same issue and was wondering where you found the log files?  I am upgrading a Win7 to Win10.  I received the same error as you and as a result it booted back up into Win7.  

[Jimmywick]

isable (preferrably uninstall) your Antivirus utility before attempting the upgrade.
Restart a few times and try again.
Disable General USB Devices (example - Smart Card Reader). 
If you are using a SCSI hard disk, make sure you have drivers available for your storage device on a thumdrive and it is connected. During Windows 10 setup, click the Custom Advanced Option and use the Load Driver command to load the appropriate driver for the SCSI drive. If this does not work and setup still fails, consider switching to a IDE based hard disk.
Do a clean boot and try again.
If you are upgrading using the .ISO file, disconnect from the Internet during setup, if you are connected by LAN (Ethernet) or Wi-Fi, disable both and attempt setup again. 
If you are updating through Windows Update, when the download reaches 100% disconnect from the Internet LAN (Ethernet) or Wi-Fi and proceed with the installation.
If that does not work, try using the .ISO file to upgrade if possible.
If you are connected to a domain, switch to a local account
If you have any external devices attached to the machine, disconnect them (example, gaming controllers, USB keys, external hard disk, printers, non-essential devices).

 

Hope this helps.