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PNG images only show black backgrounds


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As I have seen from other people in various areas of the internet. When I look at png images in my One Drive folders  (and file explorer)they only show as black squares. Several people have given me various things to try but to no avail. It is not just my computer because I have tried the same thing on many windows machines and the same thing. If I look at the same files in a 3rd party file explorer type product on the same PC you can see the images.

I note that people have been saying this has been happening for years but I have only seen it for about a year. I have to use the 3rd party explorer or I can't do my digital art very well.

Can you please advise how I can flip the backgrounds back to white so I can see the images in explorer and One Drive.

The things I have tried are:


Press Windows key + R 
Type the following then hit Enter: 

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset 

Press Windows key + R again 
Type the following then hit Enter: 

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset 

Restart then try launching and sign into OneDrive. 

Also see: How to manually reinstall OneDrive 

If that does not work... 

Click Start > Settings > Storage > Free up space now 
Wait while files are scanned 
Check Thumbnails 

Click Remove files 

Restart then check if your thumbnails are restored for thumbnail files. 

In the folder containing your thumbnail files, click the View tab 
Click Large icons in the Layout tab 

Also try using your scroll wheel to increase the size. Hold down the control key then use the scroll wheel. 

You can just run the following command to clear the icon cache: 

Press Windows key + R 
Type: ie4uinit.exe -show 
Hit Enter 


Open command console with admin privileges 
taskkill /IM explorer.exe /F 
CD /d %userprofile%\AppData\Local 
DEL IconCache.db /a 
start explorer.exe via Task Manager 

Rebuild the icon cache. 

Press Windows key + X 
Click Task Manager 
Click the Processes tab 
Select Windows Explorer 

Click End task 

Open Start, type: CMD 
Right click CMD 
Click Run as administrator 

Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each) 

DEL /F /S /Q /A %LocalAppData%\Microsoft\Windows\Explorer\thumbcache_*.db 

Exit then restart.




PNG Display.JPG

png files in a 3rd party product on same machine.JPG

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