Thank You Steve and others who have given great advice and made appropriate suggestions. | did contact them and they had one heck of a time getting a # generated for re-activation of my legitimate product. Being in Canada added to the mystery as it would not accept either an American or Canadian generated Key. I was extremely pleased with the service over the phone I did receive, even though it took about an hour, it was finally and completely resolved. The Windows 10 Version I was using was the original issue offered for free for long time users, so it was a mystery to them why they could not make it accept any keys?
We are up and running better than we were the day before.
Thanks Again for the quick and good answers to my posted question.