• Welcome to Windows10Forum.com, a free community where people just like you come together to discuss, share and learn how to use their computers. Using this forum is easy and fun. As a guest, you can browse and view all the content on the site, however, you won't be able to leave comments or create new topics unless you create a free account. 

    Click here to Register a free account now and JOIN the discussion!

buffy2011

Not able to open files after windows 10 upgrade

Recommended Posts

Hello,  I just bought a new computer with windows 10 on it. I had tried to get into my insurance information (files) and all I get is a bunch of letters and numbers all jumbled together. So I downloaded adobe reader thinking that's what I needed. Well that didn't work. It has to do with my computer because the tech at the insurance sight had no problems on there end with my computer. Can someone help. I use this information a lot and need to see it. Thank you

 

 

 

 

Share this post


Link to post
Share on other sites

Hi @buffy2011 Here's a good read for you.  Please update us if you're still having problems and other members will try to help you.;)

When you have no clue what kind of file you’re dealing with or what software will run it and if Windows doesn’t know how to open it, try opening it with the native Windows tools Notepad or WordPad.

 

Edited by holdum333

Share this post


Link to post
Share on other sites
17 hours ago, buffy2011 said:

I had tried to get into my insurance information (files)

What kind of files are they? What are the file extensions? .docx? .pdf? 

I can't imagine an upgrade of the OS would impact other files on the drive. Something else might be going on. Perhaps you lost the association of those file types with the correct app needed to open them.

  • Upvote 2

Share this post


Link to post
Share on other sites

Also how were you trying to read them? In a browser vs saved to the desktop. If you were trying to read them in a browser then the browser also has to have Adobe Reader installed in to it.

  • Upvote 1

Share this post


Link to post
Share on other sites

Heya @Rich-M great suggestion about the browser. The poster might try a different browser and see what happens. My chose would be Firefox!;)

Poster is getting some good suggestions. Team work is a good thing IMHO.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Who's Online   0 Members, 0 Anonymous, 22 Guests (See full list)

    There are no registered users currently online