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b4ab

CD/DVD drive won't read program discs

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Hi,

The DVD drive on my Dell computer won't read discs that contain programs I want to load, or reload, since changing to Windows 10/64 from Windows 7/64. The driver will read music CDs, but not program CDs. I can't even find the program CDs when I right click on the disc drive. Instead I get a panel that looks more like Word than a disc drive. Probably one of those buttons up there, I'll bet, but I've not found it yet. Help, please.

Thanks

b4ab

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I'm assuming the drivers for DVD are up to date, although I haven't checked as I only updated to Win 10 a few weeks ago. The DVD responds to music CD's, why not program CD's? As to which programs, all programs. To run a program from a CD I have to plug in an external drive I use for my netbook, then I can run the program. I'm not sure why I would want to download a program from the web when I have the CD, but that's not the problem. The problem is the driver won't respond to program CDs, which is more than a bit strange. Thanks for responding, BAB

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When I open Autoplay for the CD drive and click on 'configure storage settings' I get the message, "the directory name is invalid I:\" I've seen this response previously when trying to run a program CD, but this doesn't pop up anymore when I load a program CD. Possibly a drive misadventure? Thanks, BAB

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I fixed the problem. The solution was to select a proper DVD region in Device Management. Thanks ever so much for all your help.

BAB

Thanks b4ab that is a great tip. Hopefully, it will help others with a similar situation. I will keep this one in my notes, too. It might be article worthy.

Thanks!

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