Audio device of my laptop is not working. Need help!

[MaxSam322]

 Hi Guys

Since last week, the audio device of my laptop is not working when I use the Zoom and Teams applications. Sometimes it works a little bit and sometimes it doesn’t work at all. I tried to use the application through my smartphone with a headset and it works very well. I even tried to follow some instructions on the internet, but I still couldn’t fix it. Since I have little knowledge of these kinds of problems and want my laptop to do my work-related tasks I am planning to take this laptop to a repair station.

·         I use another headset with it but the problem still occurs.

·         Internet instructions also not working for me or I cannot understand what they are referring to.

My laptop has a Windows 10 operating system and it is an HP laptop (I7), before taking this laptop to the repair station I need to know if there is anything I can do to fix this on my own.

[austinjhones72]

Have you tried updating the audio drivers on your Windows 10 laptop? Sometimes that can resolve compatibility issues. Also, check if Zoom and Teams have the latest updates. If the problem persists, seeking professional help might be the best next step visit here. Good luck getting it sorted out

[austinjhones72]

Have you tried updating the audio drivers on your Windows 10 laptop? Sometimes that can resolve compatibility issues. Also, check if Zoom and Teams have the latest updates. If the problem persists, seeking professional help might be the best next step visit here. Good luck getting it sorted out

[mikeharing72]

Hey there, sorry to hear about the audio troubles. Have you tried updating your drivers? Sometimes that can resolve the issue by grinder. If not, a repair station might be the best bet.