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Flo67

Intel HD Graphic 530 provoking BSOD

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Hello,

While working, some updates where installed the 01.04.2020 at approx. 15:30 (GMT+1) in the background and provoked a BSOD. Since then Windows 10 boots up to the waiting bubbles and instead of the connexion windows, the screen remains black. (can hear the narrator at this point after some combination of keys)

I was able to boot in safe mode and can boot normally if I uninstall the intel HD Graphic 530 in display adapter.  Resolution is those 800x600 so can't work with these parameters. The Microsoft basic adapter is then enabled. I do have a graphic card ATI Radeon, PC is HP Pavilion - 550-267nz.

I've tried to do a clean install on windows 10 but at some stage, windows 10 is updating the system and BSOD again.... Using DDU permits to uninstall the device adapter thus enable a normal startup but with coarse video output resolution.

Is someone experiencing the same issue ? How to prevent installing an unstable update provoking display adapter instability ?

Need some fix rapidly because I am working at home and during this crisis no IT shop are open....

Thanks in advance

Flo

 

 

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With your display adapter disabled, have you gone into Windows 10 again and installed the latest adapter from ATI or from HP for your system?

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