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windows update, windows install fail


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i've tried everything. it started out my pc hasn't updated since january. troubleshooter didn't help, i went through every step virtual bot suggested all the agents tried failed. it was suggested i do a fresh install. i tried everything there also. the last attempt i tried was the reset. i opened it and at one percent it froze up and i couldn''t do anything. luckily i had to shut it down with the power button. it came back on where it went off. frozen up still showing the reset window. the second time it came back on normally thankfully. this is a barely out of warranty...of course lenovo 330 and it almost and may yet go in the trash. this is rediculous! should i try to reset in safe mode? what? what do i do now after jumping through all the hoops and all for naught? please? thank you, i'll hang up and listen.

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