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    • By Tommyboy
      Hello, 
      our office has (4) computers all running on Windows 7.
      My owner wants to upgrade these (4) to Windows 10 Pro.
      Yes, they all ignored the free update and are now past
      any end of life software support.
      What specific sofware do I need to purchase from Microsoft?
      I see many Windows 10 options listed out there and I don't 
      want to purchase unnecessary software. Your professional 
      advice is needed.
      Best Regards
      Tommyboy
    • By Apoorva
      Dear All,
      I use HP Pavilion 15-p003-tx Touchscreen laptop bought in 2014 with Windows 8.1 64-bit per-installed which I later formatted & did a fresh installation of Windows 10 Home Single Language edition 64-bit by downloading a legal copy of it from Microsoft's official website & burned it on a USB pen drive. I have set screen display to "Turn Off" after 1 min on Battery power & 3 mins when Plugged in. System will go into "Stand-by mode" in 3 mins on Battery power & 5 mins when Plugged in.
      Now, the issue is that whenever the screen display goes off, upon pressing any keyboard key or mouse touchpad - the display doesn't come back instead, it stays steady black both on Battery power & when Plugged-in. So I have to force Power off the laptop by hard pressing the Power button. Same applies when I try to Shutdown this Windows 10 system. Doing a force Power off repeatedly will damage the internal HDD someday or lead to Data corruption.
      There are 2 graphics cards installed in this HP laptop. One is an on-board of Intel & the other is of Nvidia GeForce 830M (See the enclosed pics).
      Kindly let me know what is the issue and how to solve this out b'coz even HP failed in resolving this issue.
      All the Updates related to Laptop & Windows are up to date and so is the Firmware (Pls see the enclosed pics)
      HDD is of 1 Tetra Bytes WDC and 4GB Ram with an Intel Core i5 processor (pls see the enclosed pic) than why does this Laptop perform very very slow especially during logon to desktop and while launching  any app or to search for something in the Windows Start Search bar or while opening Windows Explorer using Windows Key + E???
       
      Regards,
      Apoorva.




    • By Beldr
      Hey!
      I have a Lenovo ideapad 330 and it comes with a Realtek audio device built in. I have had the laptop for 3 months now and suddenly my sound stops. Only bluetooth still works. when I click on the sound icon at the bottom right, the help-wizzard audio appears. This one says they have no solution. and when I right click on the icon it says: speaker settings: UNKNOWN. and when I go to the sound settings of windows in the settings menu it says that no input and output devices are available. Also my Realtek audio device is not in the list with device manager. so i can't check the drivers or reinstall them. I thought I would solve the problem by implementing the new windows update (v 1903), but that didn't help. Also restarted several times. just for clarity .. the problem was already there for the update. I've been through the entire internet but can't solve it ... Can you help?

      Greetings Sem van de Beld
      Netherlands

      (sorry for the bad english .. Google translate :))
    • By Avishay
      Hello,
      The improved magnifier in windows 10 is a very important tool for the visually impaired.
      The magnifier used to track the keyboard and mouse cursor without any problem until a few weeks ago when it stopped tracking keyboard cursor in both my PC and laptop.
      It does track the keyboard cursor in MS Office applications but does not do so in Chrome and other applications.
      Please advise,
      Avishay
    • By ChristianBoiii
      Hello, earlier today I was doing homework on my Dell Inspiron 13 7000 Windows 10 laptop and I got the little pop up that says battery is low. I ignored it like I usually did and then it said battery very low. This is usually where I get up and plug in the charger but sometimes I keep doing what im doing and then it dies and I realize I forgot to go get the charger. Thats what happened here. I left my computer open and went to get my charger. I plugged it up and waited a couple of minutes because it usually turns on by itself. I pressed the power button a couple of times after that and it still didn't turn on. I closed the computer opened it and pressed the power button and it didn't come on. I repeated this multiple times occasionally holding down the power button but nothings working. The little white light is still illuminating on the corner of the computer that signifies your computer is charging yet its not turning on. Any solutions/suggestions? Thank You!
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