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barryflash2727

Laptop is Hanging - Windows 10

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Hello,

We have purchased 30 laptops newly running with Windows 10 Enterprise build version 1803. The laptop is freezing in some point for about 1-2 minutes when we are accessing the system files. Moreover, it is hanging too much for the users those who are using the Excel files. The end users are really upset with the performance, as the laptop is with high-end configuration. 

The laptops are with high-end configuration (Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz / 16GB RAM / SSD M.2 PCIe NVMe 512GB SED).

While accessing the system files like my computer -> manage options and network adapter properties, there is no response until the next restart sometimes.

Please let me know if anyone facing the issue with latest version of windows and help me to solve the problem.

 

Thanks & Regards,

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