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I have an HP Pavilion p390nr which I bought for 2 very lame reasons the touchscreen being 1 of them. Sadly since the roll out of the creators update last year my touchscreen stopped working, it still showed in the device manager however hidden it was there but after various attempts with Microsoft on the line or trying the other options of fix its others were doing the drivers flat disappeared and now when you go to Control Panel\System and Security\System it says no pen and touch available for this display. I literally have no clue which way to go on this mess oh ya and in all the "fix it's" I've lost my Microsoft account 'live' attached to my one drive that I had every photo & over 20,000 songs my kids entire 20yrs my deceased horse no joke everything backed up to GONE no way to retrieve. failed factory reset everything tried messes this laptop up more pretty soon I'm going to own very expensive & ugly paper weight???
Please the media created a purchase is worthless as apparently this laptop has to have its BIOS adjusted to use media from cd or something stupid I don't know it's not like any of the companies come with owners manuals apparently when your laptop goes down you're expected to have another one so you can hop online and look up what to do! I'm sorry I cry and get angry every time I have to try to figure this out because I had just scanned all the photos of my deceased mother for safe keeping and was so glad I did as I live in the area of the Thomas fires she was killed when I was 4 that was 40yrs ago and now I have NOTHING of her if there is anyway to retrieve my pc and my photos please I would forever be in your debt
All of a sudden, when I try to view any or all disk drives by double-clicking their icons on the desktop, NONE of them will open or display. What I always get instead is the error message: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."
I get the same error when I try to run any *.msc or control panel. When I choose Settings instead of Control Panel, nothing happens at all. I get it even if I simply double-click "This Computer"!
I'm running 64-bit Windows 10 Pro 1803, and since there are no other users, my user account is an administrator account. Which means this almost certainly isn't actually a permission problem at all. Even if it was, since I cannot open any disk drive, I can't examine or change the owner/permissions.
When I looked up what might be causing this error, none of the alleged "explanations" fit what I'm seeing. Here's what Microsoft has to say about this error...
1: Check the permission of the file or folder: I can't! At least not in Explorer.
2: Check the file location: There can be no doubt as to where my disk drives are!
3: Make sure that the file has not been moved or deleted: I know with certainty that my disk drives are right where they've always been.
4: Recreate the shortcut to check for corruption: These are not shortcuts.
5: Unblock the file: My disk drives are not "blocked".
6: Check to see if your antivirus software is blocking the file: Due to an unrelated issue (some process was deleting a few Nirsoft.net executable files whenever I extracted then from a zip file - I have now solved that), I have uninstalled all anti-malware tools on the computer in question. In fact, the very reason I booted up was to re-install them, which I obviously cannot do when Explorer can't find any of my disk drives! In any case, I ran the latest MBAM and found no malware.
For the heck of it, I ran SFC, and it didn't find any problems.
What's going on? What can I do?
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