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  1. Windows Update is a key part of maintaining your computer. New operating system versions, application updates, security updates and even firmware updates are released through it. Sometimes, when you are experiencing problems downloading apps from the Windows Store, the Store app might be outdated and needs an update. The only way to get it, is through Windows Update. These five tips can help resolve some of the most common problems associated with Windows Updates in Windows 10. 1. Windows Update Troubleshooter The first troubleshooting option you can try is Microsoft's own Windows 10 Troubleshooter for Windows Update. In the Windows 10 Creators Update, you can find it in Start > Settings > Update & security > Troubleshoot, click Windows Update then click Run the troubleshooter. If you are running Windows 10 Anniversary Update or an earlier version of Windows, click Start, type: troubleshooting, hit Enter then launch the Windows Update troubleshooter. You can run the troubleshooter a couple times to see if it helps. 2. Media Creation Tool or Windows 10 Setup Media If the troubleshooter does not resolve the problem, then, the next option you can try is using the the Media Creation Tool or Windows 10 Setup install media to check for and install updates. Simply download the Windows 10 Media Creation Tool or if you have a Windows 10 ISO, double click it to mount it, then start up. Choose the Download and Install Updates (recommended). If setup successfully completes this step, close the wizard then restart your computer. 3. Deployment Image Servicing and Management The Deployment Image Servicing and Management can be used to resolve issues with the integrity of your Windows 10 installation, this includes: corrupt or damaged system files. Press Windows key + X Click Command Prompt (Admin) Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each) Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth Exit the command prompt, restart your computer then try running Windows Update again. 4. Delete the Software Distribution Folder If you have reached this far and Windows Update is still not working, then this likely calls for some advanced tinkering. Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Aeroplan mode from the Action Center. 1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu. 2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command. net stop wuauserv net stop cryptSvc net stop bits net stop msiserver 3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command. ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 Catroot2.old 4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Typethe following commands in the Command Prompt for this. Press the ENTER key after you type each command. net start wuauserv net start cryptSvc net start bits net start msiserver 5. Type Exit in the Command Prompt to close it and then restart the computer. 5. Perform a Repair Upgrade If you have carried all the above but Windows 10 Update remains stubborn, then a repair upgrade is the best option. For this step, you should reconnect to the Internet. During installation, before reaching the desktop, Windows 10 will perform some post installation tasks such as downloading the latest Windows Updates. A repair upgrade can be done by downloading the latest ISO file for Windows 10 using the Media Creation Tool. Mount the ISO file by double clicking it, start the installation then install over your current installation on the drive. Your personal files, applications and settings will be preserved. Bonus. Download Stubborn Cumulative Updates Using Microsoft Update Catalog. Sometimes a stubborn cumulative update can be problem, it sits there for hours and won't budge. If none of the above helps, you can try downloading the update directly using the Microsoft Update Catalog then install it manually. Learn more about how to install Cumulative Updates manually at the following link: Manually Install Standalone and Cumulative Updates ... - groovyPost If this still does not work, I recommend you try performing a repair upgrade. Learn how at the following link: How to Perform a Repair Upgrade in Windows 10 - groovyPost
  2. A new version of Windows 10 is upon us containing exciting new features to make users more productive and secure. The Windows 10 Spring Creators Update version 1803 builds on the Fall Creators Update launched last October. New features include: Time Line for managing apps and activities across devices; redesigned settings app, new user experiences for installing fonts, using Bluetooth, Audio and whole lot more. In this article, we look at how to upgrade from a previous version using Windows Update. Its not that different from previous versions, but users will note how much faster and stable the process is. Anyway, lets dig in. Step 1: Open Start > Settings > Update & security > Windows Update then click 'Check for Updates' Step 2: Windows Update will scan for a new version then begin downloading the feature update. Step 3: The download can take some time, so be patient. If you don't see any progress after an hour, try disconnecting from the Internet temporarily, then reconnect to see if it progresses. If not, restart your computer then try again. Step 4: After the update is finished downloading, it will begin installing. Step 5: When the installation is ready, Windows Update will notify you and ask if you would like to install now, choose a time or set a reminder. If you are not ready to install yet, click 'Pick a time'. This will open the Restart options setting in Windows Update. Proceed to choose an appropriate time and day that is suitable for you. Check out the following article to learn more about how to use Active Hours and Restart Options to manage how and when updates are installed: Step 6: When you are finally ready to install the feature update the update will begin automatically or you can open Start > Settings > Update & security > Windows Update then click Restart now: After the restart, this will be your screen for a while: When complete, you can sign into your account and check Windows Update. Thats it, you don't even see the old installing apps screen anymore. Backup Before Upgrading Please be advised some devices might experience issues upgrading to Windows 10 1803. Here are a list of things you can do to ensure your upgrade is successful or you can return to your previous version. Make sure you backup before attempting to upgrade: https://www.groovypost.com/howto/create-windows-10-system-image-best-free-alternatives/ How to block it if you don't want to upgrade: https://www.groovypost.com/howto/block-windows-10-feature-update-why/ What is the make and model of your computer? Have you checked the manufacturers website to determine compatibility? Check this List to Determine if Your Computer is Compatible with the Windows 10 Fall Creators Update 1803 Perform the following tasks: 12 Things You Should Do Before Installing Windows 10 Creators Update (Version 1803) Let us know in the comment how your upgrade goes.
  3. I have two Toshiba laptops, the same model, that will not print from Office 356 or 2010. They print from Note and Libre Office. MY desk top and an Sony laptop will print from Office. I am printing to a Hp OfficeJet Pro 8610. It may be an update problem but I have no idea which one. Is there a good internet site to get information on updates and identified problems. I am using Windows 10 Pro as the OS.
  4. Microsoft has begun rolling out the latest version of Windows 10 called the Fall Creators Update, version 1709. The new update includes new features and improvements that make Windows more productive, fun and easier to use. Microsoft Edge includes better support for working PDF's and EPUB files, more Control Panel settings have been modernized, you can command Cortana to shutdown, restart or lock your device and whole lot more. Below is a list of some of the ways you will be able to get Windows 10 Fall Creators Update today. Some options are still coming online, so periodically keep checking, but the primary channels are Windows Update and the Update Assistant. Please keep in mind, if you don't immediately see it in Windows Update, Microsoft might be phasing in the upgrade for your device. If you are sure your device is compatible, you can manually download the ISO file then upgrade offline. Upgrade Assistant – this light, 5 MB installer starts the upgrade to Windows 10 right away. It lacks many of the advanced options, such as choosing a partition, creating a bootable copy or selecting a particular edition. Media Creation Tool – this small app offers a number of options including in place upgrades, building install media on a blank DVD; or USB thumb drive; or downloading the ISO image. Users can also select different editions and architectures or a combination of both. Refresh Tool – also known as Start Fresh, this is another variant of the Media Creation Tool. The Refresh Tool is suitable for users who want to perform a clean install, while installing the latest version of Windows 10; users can only keep personal files. Applications, OEM bundled drivers and software will also be removed. It’s perfect for users who want to start a clean system either to resolve performance or health issues wth their system. Windows Update – Windows 10 is part of Microsoft’s strategy to deliver Windows as a service. Since its release in 2015, Microsoft has delivered the bulk of upgrades to new revisisions of Windows 10 through Windows Update. ISO Media An ISO file is a virtual replica of a DVD or CD. In order to use an ISO file, you must first intialize it by burning to a blank DVD or copy the install files to an empty USB thumb drive (8 Gbs in size). The ISO file is available through several channels for download. Once downloaded, users can mount the ISO file on devices running Windows 8 or later then start the upgrade. Here is how you can download the ISO file. Software Download Page – for users running alternative operating systems such as macOS or Linux, the software download page lets you download and create a bootable copy. Microsoft Academic Download – students who need to download a back copy of Windows 10 Education using their issued product key from their institution of higher learning. MSDN Subscriber Download – if you are a developer or IT professional with an active subscription, you can log in and download Windows 10 ISO images, which you can then create bootable copies from. Volume License Service Center – for large organizations that deploy Windows 10 in bulk to hundreds or thousands of computers. Specific editions such as Windows 10 Pro and Enterprise are normally available here. The Creators Update won’t officially be available until May 1 (as of this writing). Windows Insider page – If you are a member of the Windows 10 Insider Preview Program, you can download ISO media for the latest version from within the Windows Insider Advanced page.
  5. Following up on last weeks cumulative release (15063.11); Microsoft released the second and third cumulative updates for its latest revision of Windows 10, called the Creators Update. The new updates iron out some last minute bugs for devices such as Printers and the Microsoft Surface Pro 3 tablet. The third cumulative update (15063.14), available only in the release preview channel, fixes an issue where non-suspendible processes would suspend after waking from sleep. Source: Windows Insider Hub Microsoft will give users early access to Windows 10 Creators Update starting on April 5th 2017. The official launch is actually on April 11th, but users interested in upgrading early will get the chance to do so. If you want to get it even earlier, follow our guide at the following link: Windows 10 Creators Update Version 1703 ISO Files Now Available for Download The new version includes a lot of new features and refinements such as Paint 3D; improved Microsoft Edge Web Browser; Night Light; improved Start menu and Cortana; better touchpad gestures; Dynamic Lock; Windows Defender Security Center; Hyper-V Quick Create and more personalization and color options. Windows 10 Creators Update also include a new Out of Box Experience, be sure to check that out: How to Setup and Configure a New Windows 10 PC
  6. Two Ways to Ensure KB3194496 Installs Smoothly Since late September, users started reporting issues installing a cumulative update for Windows 10, KB3194496; which increments the Windows 10 Anniversary Update to build 14393.222. Microsoft has not provided an official fix for the problematic update yet, but the software firm is looking into the issue. In the meantime, several work arounds have appeared that seem to be resolving the issue for many. The culprit seems to be associated with the bundled XBOX app which according to the Update History page, KB3194496 includes a fix that addresses: Addressed issue causing movies that were ripped using the transport stream (.ts) format to play without sound in Windows Media Player and the Xbox One Media Player app. Addressed issue causing the Movies & TV app on the Xbox to stop working when attempting to play content that was just purchased from the Store. If you want to get the update to install, users will need to delete or disable XblGameSave. Here is how you do it. Navigate to C:\Windows > System32 > Tasks > Microsoft then delete the folder XblGameSave. Press Windows key + X, click Command Prompt (Admin), type: regedit then hit Enter. Navigate to the following registry key then delete it: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\XblGameSave Run Windows Update again then KB3194496 (Cumulative Update 14393.222) should install. Have you been experiencing problems with Microsoft's latest update for Windows 10? If so, let us know in the comments.
  7. Many users are reporting Windows Update becoming non-responsive after attempting to install KB3189866. KB3189866 is an important security update for Windows 10 Anniversary Update and includes additional improvements. The best way to resolve this problem so far is to manually install KB3189866. You can do it one of two ways. Visit the Microsoft Update Catalog website using Internet Explorer: http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3189866 Then download the appropriate copy of KB3189866 for your Windows 10 architecture (32 or 64 bit). You can also download the appropriate architecture directly: 32-bit version 64-bit version
  8. Back in July, users in the Surface forums, on the Microsoft Community, started reporting issues regarding battery life rapidly depleting on some Surface Pro 3 devices. A forum participant, Kridsada Thanabulpong, described a fully charged battery degrading by 80% just within a few weeks of charge. Of course, this got me quite concerned, since I am a proud owner of a Surface Pro 3 device myself. It is quite normal for battery life to eventually loose charge over time, especially taking into account normal usage and recharge cycles. In the case of this particular Surface Pro 3, battery life should not degrade only after one year of use. Battery Life on Certain Surface Pro 3 Devices Rapidly Depleting Quite a number of users are reported similar behaviour with their Surface Pro 3 devices. SIMPLO, the manufacturer of the battery cell used in the in the affected Surface Pro 3, seems to be at fault. Thankfully, not all Surface Pro 3 devices use the same brand battery cells. You can check your battery manufacturer by running the powercfg /batteryreport command. Press Windows key + X, click Command Prompt (Admin), type powercfg /batteryreport at the command prompt then hit the Enter key. The report will be saved under C:\Windows\System32 as battery-report. Lucky for me, the battery in my Surface Pro 3 is manufactured by LION. So that’s one less thing to worry about. Unfortunately, for Surface Pro 3 owners with affected batteries, whose device might be out of warranty; it will cost more than $500 to fix. Today, Microsoft released a Firmware Update with a fix for the Battery problems. Affected users can grab the firmware update from Windows Update. The Surface Pro 3 is a great device, but it’s not without its troubles. Earlier this year, Microsoft announced a power cord power cord recall program for Surface Pro 3. This was due to the neck of the adapter being prone to wear and tear. I experienced a bit of difficulty qualifying for the program since Jamaica is not a supported region. A friend in the US was able to help me out and had it shipped to Jamaica.
  9. In addition to the Windows 10 Home and Pro editions; Microsoft also provides a volume license client for large organizations such as schools, governments and businesses who deploy Windows 10 in bulk, called Windows 10 Enterprise. With the release of the Anniversary Update, Microsoft has also provided an Anniversary Update for Enterprise licenses. The ability to upgrade Windows 10 Enterprise will depend on your employer and Network/IT Administrators discretion. This is especially the case if you are connected to a workplace/school/domain. How to upgrade to Windows 10 Enterprise 1607 Volume License clients such as Windows 10 Pro and Enterprise/Education utilizing KMS and MAK licenses should be updated by downloading the installation files for Windows 10 from the volume license servicing center. If you have a MSDN subscription, you can also manually download the ISO from there then perform a offline upgrade. If you are not connected to Domain, you should be able to upgrade to Windows 10 Enterprise using Windows Update. If you are running the Long Term Service Branch version of Windows 10 Enterprise, you will be able to download the latest version October 1st, then perform a repair upgrade. Domain policies might restrict upgrades from occurring. Users can attempt the upgrade by logging into a local account on the machine. if you are unable to do so, its best you wait until your Network Administrator determines when your machine gets the upgrade.