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Up until last week I was able to receive email with a mp4 attached, which would play both sound and video. Now I only get the audio no video, any help? I am using a Dell Studio xps 64 bit laptop with Windows 10. Thanks, HC
andre posted a blog entry in Windows 10 MVP Insider BlogIf you have a Toshiba system, make sure you remove the Toshiba Display Utility before attempting to upgrade. A Microsoft Community Forum posts notes the utility is currently not compatible with the Windows 10 Creators Update. How to uninstall the Toshiba Display Utility Press Windows key + X then click Programs and Features Scroll down, then select the Toshiba Display Utility in the app list, then click Change/uninstall on the command bar. Follow the on screen instructions to remove the software. A number of OEM's, Toshiba among them have published lists of systems tested for the Creators Update. Users should periodically check the manufacturers website to find out about Windows 10 support. Dell, HP and Toshiba List Systems Compatible with the Windows 10 Creators Update