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  1. Up until last week I was able to receive email with a mp4 attached, which would play both sound and video. Now I only get the audio no video, any help? I am using a Dell Studio xps 64 bit laptop with Windows 10. Thanks, HC
  2. If you have a Toshiba system, make sure you remove the Toshiba Display Utility before attempting to upgrade. A Microsoft Community Forum posts notes the utility is currently not compatible with the Windows 10 Creators Update. How to uninstall the Toshiba Display Utility Press Windows key + X then click Programs and Features Scroll down, then select the Toshiba Display Utility in the app list, then click Change/uninstall on the command bar. Follow the on screen instructions to remove the software. A number of OEM's, Toshiba among them have published lists of systems
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