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This is a problem I have had since day 1 of upgrading to Windows 10 (August 2015). Cortana thinks she's my wie and totally ignores me! That's not strictly true - if I press the mike button then say "Hey Cortana" she can be quite helpful. If I DON'T press the mike key first then she is deaf to all my pleas including "Hey Cortana" and ess complimentary statements. I have always assumed this is just the stupid way things are and that everybody had to go through both steps. Brian has just informed me this is not so and directed me here to seek help. I have checked that "Hey Cortana2 is enabled - it is. My microphone works perfectly well ((including for Cortana once I have clicked the mike. She then pays attention until I stop asking questions for more than about five seconds. If I have to press the mike key every time I need her to listen it seems rather pointless having to say "Hey Cortana" as well. Anybody got any suggestions as to what I might have missed/done wrong? Thanks for any help.