Search the Community

Showing results for tags 'windows 10'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Windows 10 Community
    • Windows 10 News
    • Microsoft Chatter - All Things Redmond
    • Tutorials, Tips and Tricks
    • The Lounge....
    • Deals
  • Windows 10 Discussion Forums
    • General Windows 10 Support
    • Install, Upgrade and Config
    • Performance and Tuning
    • Network & Sharing
    • User Accounts and Family Safety
    • Software and Apps
    • Microsoft OneDrive
    • Microsoft Edge
    • Drivers and Hardware
    • Security
    • Windows Phone
    • Crashing BSOD Etc.
    • Gaming

Blogs

  • Windows 10 MVP Insider Blog
  • Tech Answers
  • Geek Zone

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


About Me

Found 95 results

  1. Last week, Quark Inc, developers of the popular page layout app, QuarkXpress, advised users to delay their upgrade to Windows 10 Creators Update until a fix was released to resolve compatibility issues. The fix is now available and applies primarily to versions 2015 and 2016 of QuarkXpress running on Windows 10; earlier versions are not affected. If you use QuarkXpress versions 2015 or 2016, leave a comment and let us know if it works. Also remember to backup your registry before applying these changes.
  2. Microsoft revealed today it is changing the release schedule for its desktop operating system and productivity suite, along with with its system management software. Instead of a when its ready approach, Microsoft will release new versions of Windows 10 and Office 365 in March and September each year. The Windows 10 Creators Update released last month is the first to be part of the new schedule. Redstone 3, currently in development, will be released in September 2017. The schedule is slightly similar to Canonicals Ubuntu Linux, which are released twice per year, April and October. The schedule promises to make it easier for businesses to embrace the release cadence and provide a predictable and manageable path to new upgrades. Here are more details. Windows is committing to a predictable twice-per-year feature release schedule, targeting September and March of each year, aligning with Office 365 ProPlus. The next Windows 10 feature update will be targeted for September 2017. Each Windows 10 feature release will be serviced and supported for 18 months. This is consistent with our current Windows 10 approach, but adds further clarity and predictability to organizations by aligning with Office 365 ProPlus. In addition, System Center Configuration Manager will support this new aligned update model for Office 365 ProPlus and Windows 10, making both easier to deploy and keep up to date. Source The release primarily is geared towards Microsoft's enterprise customers, but it will also apply to regular consumers and small business users. I appreciate the clarity on support for each feature release, now defined as 18 months.
  3. Users attempting to upgrade computers to the Windows 10 Creators Update with a Broadcom 440x 10/100 Integrated Controller LAN adapter device installed, should either block the device or refrain from upgrading. It turns out the adapter can be a major blocker or cause stability problems during or after the upgrade. A forum participant on the Microsoft Community forum is recommending fellow users block the device within their BIOS in order guarantee a successful upgrade. A Microsoft employee, Travis [MSFT], confirms the bug in the Creators Update affecting the Broadcom 440x driver. Here is what he had to say: As with every release since build 1507, Windows 10 has not been smooth sailing for everyone. One way users can ensure their system is ready for the Windows 10 Creators Update is by checking the hardware vendors support pages. Review the following links for popular OEM vendors: Lenovo, Acer and Samsung List Systems Compatible with the Windows 10 Creators Update Dell, HP and Toshiba List Systems Compatible with the Windows 10 Creators Update Microsoft has also published information about unsupported processor models from Intel and Display Adapters from Toshiba. Intel Clover Trail processors are not supported on Windows 10 Creators Update Mac Users who need to run Windows 10 will need to take some extra steps too, in order to get the Creators Update installed: Microsoft Informs Mac Users to install Windows 10 Anniversary Update Before Installing Creators Update Users planning to upgrade, should check out our 12 step guide, which ensures your device is backed up in addition to conflicting software and hardware disabled: 12 Things You Should Do Before Installing Windows 10 Creators Update (Version 1703)
  4. The second build for Microsoft's next major update to Windows 10, codenamed, Redstone 3, build 16176 was released today. Similar to the first release, there is not much to see yet; the platform is being setup for the new features to show up. For now, enthusiast can upgrade if they are interested and play with it. Here are some additional details: The Windows Blog notes one feature improvement in the latest RS3 build though, but this is more of interest to users utilizing the Windows 10 Subsystem for Linux. Windows 10 Mobile devices also received an update. The device support list for the Creators Update in particular has been shortened. Its all relative though. Apple's iOS 10 for instance supports only seven models of iPhone; six if you take into account iOS 10.2's requirement for a 64 bit device. As for Redstone 3, I recently installed the first build, as expected, there really isn't anything new; it's basically the Creators Update at this point. Going forward, I might just limit it to a partition on one of my devices and occasionally install builds. These updates take bandwidth, which I have very little of, so, I would rather spend that 4 GBs downloading cumulative updates and app updates for commercial releases and my other devices.
  5. Update: Lenovo, Acer and Samsung List Systems Compatible with the Windows 10 Creators Update OEM vendors such as Dell, HP and Toshiba have published list of systems compatible with the latest revision of Windows 10 called the Creators Update, version 1703. As with every new version of Windows 10 coming to market, some models are likely to no longer be supported by the manufacturer. This can be due to a number of reasons, including end of life, incompatible components or warranty obligations have been exhausted. Even if this is the case, it doesn't necessarily mean you can't install the Windows 10 Creators Update. In fact, users have been able to upgrade or perform a clean install without issue on systems no longer supported by the manufacturer. What I have witnessed in support forums where users experience problems upgrading, the upgrade routine doesn't work at all, but a clean install works just fine. That said, instead of burning your bridges, users should ensure they create a backup of their current installation before attempting to install Windows 10 1703. Below are links to systems supported by each vendor: Dell Inc Hewlett Packard (HP)/Compaq Toshiba Other manufacturers such as Lenovo haven't posted any updates yet, but a search revealed information regarding required updates to chipset driver software in order to use the Windows 10 Creators Update. Users should check the manufacturers website for their particular model periodically to find out about support. As with previous releases, Microsoft will use a staggered approach to rollout the Windows 10 Creators Update over time. Don't be surprised if it takes a few months for the update to show up in Windows Update on your system. High priority systems include those supporting hero features in Windows 10 such as Hello biometric recognition, UEFI firmware and TPM 1.2. Remember to check out the following guide for a list of things you should do before upgrading: 12 Things You Should Do Before Installing Windows 10 Creators Update (Version 1703) Microsoft will be giving earl adopters access to the Windows 10 Creators Update today; here is how you can get it now: Windows 10 Creators Update Version 1703 ISO Files Now Available for Download
  6. OEM vendors Lenovo, Acer and Samsung have published list of systems compatible with the latest revision of Windows 10 called the Creators Update, version 1703. Dell, HP and Toshiba recently published their list of compatible systems. As with every new version of Windows 10 coming to market, some models are likely to no longer be supported by the manufacturer. This can be due to a number of reasons, including end of life, incompatible components or warranty obligations have ended. Even if this is the case, it doesn't necessarily mean you can't install the Windows 10 Creators Update. In fact, users have been able to upgrade or perform a clean install without issue on systems no longer supported by the manufacturer. What I have witnessed in support forums where users experience problems upgrading, the upgrade routine doesn't work at all, but a clean install works just fine. That said, instead of burning your bridges, users should ensure they create a backup of their current installation before attempting to install Windows 10 1703. Below are links to systems supported by each vendor: Lenovo Acer Samsung Vendors such as Packard Bell, MSI and ASUS are yet to publish any list. Sony does not have a list with specific version compatibility, users will just have to search their database find out about general support.
  7. Quark Inc, developers of the popular page layout software, QuarkXpress, is advising customers not to upgrade to Windows 10 Creators Update version 1703 yet. In a Facebook post on the company's official support page, Matthias Guenther, Global Director at Quark, warned users running versions 2015 and 2016 of the software about serious issues without any specifics. Matthias further commented the company is investing problem and is working on a solution.
  8. Hi, I purchased a NUC for our home / i7 / 16GB RAM. Wife is a Professor at a local University so purchased Win 10 Education through the school. Created ISO, installed and it hung twice at black screen with mouse cursor. Did a hard re-boot and got to Windows signon screen both times but there is only a Guest account an no local account. Tried signing in with my O365 account - but get the We are unable to connect right now. Please check your network and try again later". "despite having LAN and/Or Wireless connectivity. I'm wondering if this is related to the Guest account issue and caused because the Education version doesn't allow a local or O365 user. Tried fresh install again but never getting the create local account screens. System appears installed but cannot access as can't sign on. Suggestions?
  9. The Windows 10 Creators Update is not even generally available yet, but the Windows Insider Program surprised enthusiast today with an early build of the next version of company's flagship operating system. Only the PC build has been released in x86 and x64 architectures. The latest build number is 16170, a major jump from the RTM release, 15063, for the Creators Update. As noted, early adopters likely won't see anything new, but for users anxious to participate in the development of Windows 10, this is the place to be. If you are not ready to start playing with a new build, especially a buggy early build such as Redstone 3, you should switch to the slow or release preview rings or stop Windows Insider Builds all together. To do that, click Start > Settings > Update & security > Windows Insider Program and moving to the Slow or Release Preview rings. It will probably be a while before we start seeing anything substantially new. Some features that did not make it in the Creators Update such as the My People app, 3D Capture app are likely to show up this time. Rumor is a new user experience is planned for Redstone 3, called Project Neon. Expect Microsoft to double down on flagship features and technologies such as Cortana, Gaming and Mixed Reality. I'll be loading up this build in a VM just to see what its like. If I find anything interesting, I will let you know.
  10. Microsoft is modifying changes to its 3D community for creators called Remix 3D. Starting April 30th, 2017, all Remix 3D preview profiles will become Xbox Live profiles. The decision doesn't put an to the Windows 10 Creators Update efforts, but further reduces the need for users to create another profile for another community. Here are some more details: Remix 3D is the social aspect of Paint 3D, where you can publish your completed projects and also find content you can incorporate into your project. Members can view existing 3D models from other community members, upload their own or search for something they need. Models can be saved to a project board for use in future projects. Resources: Microsoft Paint 3D reference guide
  11. Microsoft has begun rolling out the latest version of Windows 10 called the Fall Creators Update, version 1709. The new update includes new features and improvements that make Windows more productive, fun and easier to use. Microsoft Edge includes better support for working PDF's and EPUB files, more Control Panel settings have been modernized, you can command Cortana to shutdown, restart or lock your device and whole lot more. Below is a list of some of the ways you will be able to get Windows 10 Fall Creators Update today. Some options are still coming online, so periodically keep checking, but the primary channels are Windows Update and the Update Assistant. Please keep in mind, if you don't immediately see it in Windows Update, Microsoft might be phasing in the upgrade for your device. If you are sure your device is compatible, you can manually download the ISO file then upgrade offline. Upgrade Assistant – this light, 5 MB installer starts the upgrade to Windows 10 right away. It lacks many of the advanced options, such as choosing a partition, creating a bootable copy or selecting a particular edition. Media Creation Tool – this small app offers a number of options including in place upgrades, building install media on a blank DVD; or USB thumb drive; or downloading the ISO image. Users can also select different editions and architectures or a combination of both. Refresh Tool – also known as Start Fresh, this is another variant of the Media Creation Tool. The Refresh Tool is suitable for users who want to perform a clean install, while installing the latest version of Windows 10; users can only keep personal files. Applications, OEM bundled drivers and software will also be removed. It’s perfect for users who want to start a clean system either to resolve performance or health issues wth their system. Windows Update – Windows 10 is part of Microsoft’s strategy to deliver Windows as a service. Since its release in 2015, Microsoft has delivered the bulk of upgrades to new revisisions of Windows 10 through Windows Update. ISO Media An ISO file is a virtual replica of a DVD or CD. In order to use an ISO file, you must first intialize it by burning to a blank DVD or copy the install files to an empty USB thumb drive (8 Gbs in size). The ISO file is available through several channels for download. Once downloaded, users can mount the ISO file on devices running Windows 8 or later then start the upgrade. Here is how you can download the ISO file. Software Download Page – for users running alternative operating systems such as macOS or Linux, the software download page lets you download and create a bootable copy. Microsoft Academic Download – students who need to download a back copy of Windows 10 Education using their issued product key from their institution of higher learning. MSDN Subscriber Download – if you are a developer or IT professional with an active subscription, you can log in and download Windows 10 ISO images, which you can then create bootable copies from. Volume License Service Center – for large organizations that deploy Windows 10 in bulk to hundreds or thousands of computers. Specific editions such as Windows 10 Pro and Enterprise are normally available here. The Creators Update won’t officially be available until May 1 (as of this writing). Windows Insider page – If you are a member of the Windows 10 Insider Preview Program, you can download ISO media for the latest version from within the Windows Insider Advanced page.
  12. If you use a Apple Macintosh and plan to install the Windows 10 Creators Update version 1703; you should first install the previous release called the Anniversary Update or version 1607. Users attempting to install the Creators Update directly through the Boot Camp software, will encounter an error. Microsoft is still offering the Windows 10 Anniversary Update as an available download. After installing the Anniversary Update, users can then use the Windows 10 Upgrade Assistant to upgrade to Creators Update. For instructions how to setup Windows 10 on your Mac using the Boot Camp software, see the following article: How to Install Windows 10 On Mac OS X Using Boot Camp - groovyPost
  13. The job of a Windows Insider never ends, but thats the fun reality of being one. While the vast majority of the general population of computer users will be experiencing the Windows 10 Creators Update for the first time, on April 11th, millions of Windows Insiders will be preping their devices for the next revision. The next version of Windows 10 that follows the Creators Update is rumored to be called Redstone 3 or RS3. Anything can change, but for now, we will go with that. Here is a list of previous codenames used for Windows 10: Windows 10 1507 - Threshold Windows 10 1511 - Threshold 2 Windows 10 1607 - Redstone Windows 10 1703 - Redstone 3 Microsoft's Dona Sarkar, Software Engineer within the Windows Devices Group, announced on the Windows Blog today, Insiders should prepare for the next cycle. The announcement lets users know that the next revision of Windows 10 won't be feature rich initially, as the engineers will need time to optimize the software code so developers can prepare to build new features on top. It is likely these early builds will be a bit buggy too, so, if you prefer waiting a bit, you can do so by pausing Windows Insider Updates until the code stabilizes. Dona goes on to give instructions how Windows Insiders can stop or pause updates: I plan to pause Windows Insider builds a bit until the dust settles. There is still a lot of stuff to discover in the Creators Update and I want to share my experiences with them. That doesn't mean I want to stop being on the bleeding edge. I have a spare machine to test and hopefully the new version will work in a virtual machine. Not much is known about Redstone 3, but some features promised for the Creators Update that were dropped, might finally show up. The new My People app, which lets you share and communicate with family and friend and a Capture app for recording content you can import to apps such as the new Paint 3D. When will Windows 10 Redstone 3 be released? On average, each revision takes at least 6 to 8 months to complete. Microsoft first announced Redstone in December of 2016, which launched in August of 2016. Redstone followed up a couple weeks later and was completed in March of 2017, so we can probably put Redstone 2 release somewhere in the fall (October - November).
  14. Following up on last weeks cumulative release (15063.11); Microsoft released the second and third cumulative updates for its latest revision of Windows 10, called the Creators Update. The new updates iron out some last minute bugs for devices such as Printers and the Microsoft Surface Pro 3 tablet. The third cumulative update (15063.14), available only in the release preview channel, fixes an issue where non-suspendible processes would suspend after waking from sleep. Source: Windows Insider Hub Microsoft will give users early access to Windows 10 Creators Update starting on April 5th 2017. The official launch is actually on April 11th, but users interested in upgrading early will get the chance to do so. If you want to get it even earlier, follow our guide at the following link: Windows 10 Creators Update Version 1703 ISO Files Now Available for Download The new version includes a lot of new features and refinements such as Paint 3D; improved Microsoft Edge Web Browser; Night Light; improved Start menu and Cortana; better touchpad gestures; Dynamic Lock; Windows Defender Security Center; Hyper-V Quick Create and more personalization and color options. Windows 10 Creators Update also include a new Out of Box Experience, be sure to check that out: How to Setup and Configure a New Windows 10 PC
  15. Hello, I'm using windows 10 and have been having an internet connectivity problem (there's a yellow triangle for my Ethernet and wireless connection and it states Internet -secured, no internet). When I access websites, it states "DNS probe finished, no internet connection". I've tried the following and nothing's worked: ipconfig /release ipconfig /all ipconfig /flushdns ipconfig /renew netsh winsock reset. and fully reset my computer (Where It resets to factory settings). I have a feeling there's an issue with the modem, but I'm not sure what I can do on my end. When I diagnose the local connection (wifi), it states ipv4 and ipv6 have no internet connectivity. And on the modem itself dsl and wlan are solid green. Please let me know if there's anything that I can do on my end. SSID: FRITZ!Box 7560 BG Protocol: 802.11n Security type: WPA2-Personal Network band: 2.4 GHz Network channel: 1 IPv6 address: fd00::30cd:6af3:3ac8:df8e IPv4 address: 192.168.178.21 Manufacturer: Realtek Semiconductor Corp. Description: Network Controller Driver version: 2023.42.831.2016 Physical address (MAC): ‎40-B8-9A-70-C3-08
  16. Windows 10 is distributed through multiple market channels. You can acquire it as a digital download or as a retail full package product. What are the differences between the two? Both are the same product in some respects, the only difference is the method of acquisition and installation. The physical retail package is stuck at build 10240, which you have to update to the latest version (14393.726) through Windows Update. The digital download through the Microsoft Store using the Media Creation Tool includes the latest release (14393.0), which is updated to .726 either during the installation (if connected the Internet) or through Windows Update after completing the installation. With the release of the Windows 10 Creators Update, the Media Creation Tool will be updated to download and install the latest version only. The Media Creation Tool can be used to perform direct upgrades from Windows 7 or Windows 8, or you can use it to create a bootable copy on an empty USB thumb drive or blank DVD. You can also use the Media Creation Tool to also download an ISO image, which you can use to manually create a bootable copy on a blank DVD or USB using your favorite program. The retail Windows 10 box license is the same, but the install media comes in the form of a small USB thumb drive and only in one specific edition based on your purchase (Home or Pro). When you boot from it, you will have to choose which architecture of Windows 10 you want to install (32 or 64 bit). Another difference with the Media Creation Tool, it lets you specify which editions and architecture you want to download. In fact, you can download all architectures and edition, which you can use to upgrade a mixture of versions and editions. This normally requires a larger thumb drive.
  17. I have a customized Windows 10 image built using audit mode (using the copyprofile true option in the sysprep file). The image deploys as expected, and every user has the same default profile that I configured on the image. My question is this: How, post deployment, can I now create a local account that can be used to update the default profile on the fly. In other words, if I want to make a change to the default account and have it propagate to all users who log in afterwards, how do I do it? To give some context here, I have been able to do this on my Windows 7 images (created using the same method), by doing the following: 1. I create a local user. e.g. pcadmin 2. I login as that user to create the home folder/registry settings etc 3. I can then open the registry and go to HKLM\software\microsoft\windows nt\current version\profile list 4. I find the key for my new local account and then update the path to c:\users\default 5. I restart, and when I login as the new local account, I am mapped to c:\users\default. From that point forward, any changes I make in this account (desktop icons, browsers, shortcuts etc), are made to the default account, so every user who logs in afterwards will reap the results of my changes. Obviously I have tried the above method in Windows 10, but it doesn't seem to work for me despite many attempts. Upon changing the path in the registry, any login attempt automatically signs out immediately. Is there another way to achieve what I want in Windows 10 Professional? Or can anyone verify that this should work? Thanks for any help you can give!
  18. Users attempting to create bootable media using the Media Creation Tool, might encounter error message: 0xC18000116 - 0xA0019. Not much information is given as to why this error is happening, but a Microsoft employee on the Microsoft Community, disclosed, the software firm recently refreshed the Windows 10 ISO media; making it a bit larger than 4.7 Gbs. Users will now have to use either a 8 GB thumb drive or a dual layer DVD to make a bootable copy. If you download a combination of architectures 32 and 64 bit, along Home and Pro editions, you might need a USB media with 16 GBs of storage. Microsoft has made some changes to how it also distributes ISO files for Windows 10. Computers running Windows 7 or later will no longer be able to download a Windows 10 ISO file directly. You can learn more about the changes here.
  19. I have an HP Spectre x360. It came with Windows 10 pre-installed, it has a SSD drive, does not use Realtek drivers, and takes, on average, 15 minutes to load. Can anyone please tell me what's wrong? This is an ongoing problem and I do not want to wipe the drive. Thanks
  20. I'm now facing an annoying issue with the svchost.exe (netsvcs) process in Task Manager. It's currently using a lot of my computer resource, the CPU. I can't kill it because my computer won't let me do so from Task Manager. What do I need to do in order to fix this error?
  21. Hey everyone, Last year I performed a free upgrade from windows 8 to windows 10, and yesterday I got a SSD drive and I thought this would've been a good opportunity to clean install my windows on the ssd. But before I did the clean install I wrote down the product key found in the "my pc" properties, but that one only had 20 digits instead of 25. So I installed Produkey to find the product key and it did give me a 25 digit key, but now when I try to activate windows 10 it doesn't work: the product key isn't valid. Could this be the product key for my old windows 8? And why did the windows 10 product key only have 20 digits? Thanks in advance, Nils
  22. Two Ways to Ensure KB3194496 Installs Smoothly Since late September, users started reporting issues installing a cumulative update for Windows 10, KB3194496; which increments the Windows 10 Anniversary Update to build 14393.222. Microsoft has not provided an official fix for the problematic update yet, but the software firm is looking into the issue. In the meantime, several work arounds have appeared that seem to be resolving the issue for many. The culprit seems to be associated with the bundled XBOX app which according to the Update History page, KB3194496 includes a fix that addresses: Addressed issue causing movies that were ripped using the transport stream (.ts) format to play without sound in Windows Media Player and the Xbox One Media Player app. Addressed issue causing the Movies & TV app on the Xbox to stop working when attempting to play content that was just purchased from the Store. If you want to get the update to install, users will need to delete or disable XblGameSave. Here is how you do it. Navigate to C:\Windows > System32 > Tasks > Microsoft then delete the folder XblGameSave. Press Windows key + X, click Command Prompt (Admin), type: regedit then hit Enter. Navigate to the following registry key then delete it: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\XblGameSave Run Windows Update again then KB3194496 (Cumulative Update 14393.222) should install. Have you been experiencing problems with Microsoft's latest update for Windows 10? If so, let us know in the comments.
  23. Many users are reporting Windows Update becoming non-responsive after attempting to install KB3189866. KB3189866 is an important security update for Windows 10 Anniversary Update and includes additional improvements. The best way to resolve this problem so far is to manually install KB3189866. You can do it one of two ways. Visit the Microsoft Update Catalog website using Internet Explorer: http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3189866 Then download the appropriate copy of KB3189866 for your Windows 10 architecture (32 or 64 bit). You can also download the appropriate architecture directly: 32-bit version 64-bit version
  24. Back in July, users in the Surface forums, on the Microsoft Community, started reporting issues regarding battery life rapidly depleting on some Surface Pro 3 devices. A forum participant, Kridsada Thanabulpong, described a fully charged battery degrading by 80% just within a few weeks of charge. Of course, this got me quite concerned, since I am a proud owner of a Surface Pro 3 device myself. It is quite normal for battery life to eventually loose charge over time, especially taking into account normal usage and recharge cycles. In the case of this particular Surface Pro 3, battery life should not degrade only after one year of use. Battery Life on Certain Surface Pro 3 Devices Rapidly Depleting Quite a number of users are reported similar behaviour with their Surface Pro 3 devices. SIMPLO, the manufacturer of the battery cell used in the in the affected Surface Pro 3, seems to be at fault. Thankfully, not all Surface Pro 3 devices use the same brand battery cells. You can check your battery manufacturer by running the powercfg /batteryreport command. Press Windows key + X, click Command Prompt (Admin), type powercfg /batteryreport at the command prompt then hit the Enter key. The report will be saved under C:\Windows\System32 as battery-report. Lucky for me, the battery in my Surface Pro 3 is manufactured by LION. So that’s one less thing to worry about. Unfortunately, for Surface Pro 3 owners with affected batteries, whose device might be out of warranty; it will cost more than $500 to fix. Today, Microsoft released a Firmware Update with a fix for the Battery problems. Affected users can grab the firmware update from Windows Update. The Surface Pro 3 is a great device, but it’s not without its troubles. Earlier this year, Microsoft announced a power cord power cord recall program for Surface Pro 3. This was due to the neck of the adapter being prone to wear and tear. I experienced a bit of difficulty qualifying for the program since Jamaica is not a supported region. A friend in the US was able to help me out and had it shipped to Jamaica.
  25. "When it comes to hidden gems in Windows, nothing beats the Reliability monitor tool, hidden behind a link inside of another tool that you don’t use either. Why Microsoft doesn’t shine more light on this really useful troubleshooting tool, we’ll never know. Reliability Monitor tracks the history of your computer — any time an application crashes, hangs, or Windows gives you a blue screen of death. It also tracks other important events, like when software is installed, or Windows Updates loads a new patch." HTG Mine doesn't look to good, but I know what happened! http://www.groovypost.com/howto/microsoft/windows-7-reliability-history-tool-diagnose-issues/