Many appologies if in the wrong department, but a search found nothing suitable.
I have an HP Reverb G2. It was working fine for about 4 months. Then I stopped getting power to the headset (although the power light was on the connector block). A long chat with HP Support and trying a number of checks and fixes, they then decided to replace the headset (8 months left on the guarantee). When it arrived (jolly quick I might add), I eagerly plugged it in, got the 'Activity' light on the front to illuminate and after a min I could feel it getting warm. BUT. Every time I run the WMR Portal, I get a mixture of 3 different messages:- "Getting things ready" (looping) / "The headset is sleeping - WAKE UP" / "Input is currently being directed to the Desktop and not the Head Mounted Display. Press Win+Y to swith it back". Trying to click the WAKEUP button does nothing. Pressing Win+Y does nothing. Another chat with HP and another run through the usual checks and fixes achieves nothing (Getting expensive these phone calls!), so this time they are going to send me an uprated cable - when they get some back in stock. Personally I have my doubts that this will fix the problem, so while I am waiting (and still trying anything that I can think of) I thought I would put out some feelers and see if I get any luck from a very knowledgeable person out there somewhere. At the moment tho' I am sitting here looking at a very expensive paperweight (£649.00 UK!! Daughter says that I am completely bonkers.). It seems to me that either the PC or Windows or Graphics Card is somehow stopping any video signal from being sent to the head display. I find it hard to believe that a cable connection could just suddenly break(?).
i5 9600K OC'd to 4.8 GHz / 32 GB Corsair Vengeance RAM / RTX 3080 Ti (Yep, I paid through the nose for that as well!) / RM850 (Gold) PSU. Everything software wise is updated, inc Winwows 10 Pro. Interestingly, the 'Perception Simulation Headset' driver (Device Manager) is dated 2006 - 15 years old! - but it informs me that I have the latest drivers!?