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  1. Need help with the System image recovery issue. I try doing the system image recovery by holding down the Shift key on my keyboard and restart the PC to get to Windows 10 boot options. I can’t do a system image recovery because every time I try the screen turns black and It says” signal entering the power saving mode shortly”. After I waited 30 minutes, and nothing show up on the screen. It connected to the power adapter. The computer is still on and the fan is running. It’s a new computer. Also, old desktop let me go to image recovery mode. Things I already try: "Allow the computer to turn off this device to save power" “turn off the Power Saving Mode feature “ Computer type: PC/Desktop System Manufacturer/Model Number: XPS Tower 8930 Desktop OS: Windows 10 Home 64bit CPU: 9th Gen Intel(R) Core(TM) i7 9700 (8-Core, 12MB Cache, up to 4.7GHz with Intel(R) Turbo Boost Techno Motherboard: 0T2HR0 Memory: DDR4 16GBytes Graphics Card(s): NVIDIA GeForce RTX 2060 Browser: Google Chrome Antivirus: McAfee