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About this blog

Andre lives on the beautiful island of Jamaica (yeah, mon). Andre can best be described as friendly, passionate about technology, a lover of nature and enjoys sharing his views on topics he is highly interested in.

His journey into blogging started in 2004 when Microsoft introduced their online blogging service, MSN Spaces. Like many, Andre was enthralled by the excitement surrounding the development of Windows ‘codename’ Longhorn, which eventually became Windows Vista. From then on his enthusiasm for Windows grew into a passion. Throughout those years he was able to expand his reach through the opportunity of writing reviews and articles for ActiveWin.com.

The opportunity for him to start his own blog and share his opinions with readers about technology allows him to help and learn from so many in return. “It has been one of the great aspects of blogging. That’s one of the key things about technology and the essence of the MVP Program itself, the opportunity to share and learn.”

You can often find Andre publishing his latest articles at http://www.groovypost.com

Entries in this blog

 

How to Download the Latest Windows 10 ISO Files Directly Using Your Web Browser

Update: Microsoft is forcing users to download the ISO file using the Media Creation Tool. If you still want to download the ISO file directly, you can do so by changing the User Agent String in your web browser. This will make the browser pretend its on an operating system such as Linux or macOS, which Microsoft permits direct downloads from.   Before you upgrade, make sure you check if your system is compatible:   12 Things You Should Do Before Installing Windows 10 C

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Download Windows 10 Feature Update ISO Files Directly Using Your Web Browser

Update: Microsoft is forcing users to download the ISO file using the Media Creation Tool. If you still want to download the ISO file directly, you can do so by changing the User Agent String in your web browser. This will make the browser pretend its on an operating system such as Linux or macOS, which Microsoft permits direct downloads from. If you need to download Windows 10 on an alternative operating system such as OS X (MacOS) or Linux; the Media Creation Tool or Windows 10 Upgrade As

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Troubleshoot Windows Update Problems in Windows 10 Using These Five Tips

Windows Update is a key part of maintaining your computer. New operating system versions, application updates, security updates and even firmware updates are released through it. Sometimes, when you are experiencing problems downloading apps from the Windows Store, the Store app might be outdated and needs an update. The only way to get it, is through Windows Update. These five tips can help resolve some of the most common problems associated with Windows Updates in Windows 10. 1. Windows U

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How to Ensure a Smooth Upgrade to Windows 10 Anniversary Update

The Windows 10 Anniversary Update is fast approaching. To ensure users experience a smooth upgrade, here are some things you can do. Disable your Antivirus utility temporarily before attempting the upgrade. Click the respective link for the Antivirus utility you are running. Please remember to re-enable your Antivirus after successfully upgrade. - Norton - right click Norton in the Notification Area then click Disable Antivirus - McAfee - ESET NOD32 - Kaspersky - Avast -

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How to Install Windows 10 1803 (Spring Creators Update) Using Windows Update

A new version of Windows 10 is upon us containing exciting new features to make users more productive and secure. The Windows 10 Spring Creators Update version 1803 builds on the Fall Creators Update launched last October. New features include: Time Line for managing apps and activities across devices; redesigned settings app, new user experiences for installing fonts, using Bluetooth, Audio and whole lot more. In this article, we look at how to upgrade from a previous version using Windows Upda

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PSA: Create Backup Reinstall Media for Your Current Version of Windows 10 Before Upgrading to Windows 10 Creators Update

With the release of Windows 10 Creators Update, Microsoft will remove access to previous versions of the operating system from regular channels such as the Media Creation Tool and the Software Download page. In case something goes wrong or it turns out your system is not working well with the Windows 10 Creators Update, you need a sure way to go back to your previous version. Yes, Windows 10 does include the Rollback option, which you must perform within 10 days of upgrading, but not a lot users

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Microsoft Update Catalog Now Works with Edge and Other Web Browsers

Until recently, if you wanted to download individual updates, especially if you experienced a problem installing a particular update through Windows Update; you could do it through the Microsoft Update Catalog. One minor issue though, you had to use Internet Explorer in Windows 10. Microsoft's reasoning for requiring Internet Explorer to download updates from the Update Catalog depended on a unique technology called, ActiveX Controls. ActiveX is the descendant of a 90's technology called Object

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Windows 10 Free Upgrade Apparently Still Available

There is some confusion right now about the Windows 10 Free Upgrade. Is it still available or is it not available? Yesterday, came a glimmer of hope for many who were still in limbo. Microsoft found out and immediately clarified; the Microsoft Answer Desk Tech who indicated the free upgrade offer would still be available for two more weeks, made a mistake. The issue is, there is wide open information on Microsoft's website that says otherwise. The Windows 10 Accessibility Page, provides a link t

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List of all Windows 10 Fall Creators Update version 1709 Download Options

Microsoft has begun rolling out the latest version of Windows 10 called the Fall Creators Update, version 1709. The new update includes new features and improvements that make Windows more productive, fun and easier to use. Microsoft Edge includes better support for working PDF's and EPUB files, more Control Panel settings have been modernized, you can command Cortana to shutdown, restart or lock your device and whole lot more.   Below is a list of some of the ways you will be able to

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What to do if Your Windows 10 OEM Product Key Sticker is Damaged?

A number of users have been reporting issues recently removing the protective seal on Windows 10 OEM System Builder product key stickers. Unlike retail Windows 10 licenses, which come on a business size card in the box; the OEM Windows 10 System Builder product key is located on the certificate of authenticity sticker on the outside or inside of the package. To prevent theft, a protective seal covers the product key. Similar to a pay as you go phone card, users can utilize a sharp instrument suc

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How to Submit a Suggestion or Bug Report in Windows 10 Using Feedback Hub

The Internet and Social Media have changed the development process for many of the products we use. Windows 10 in particular has embraced the benefits of these modern day platforms to help improve and bring new releases to market approximately every six months. When I participated in Microsoft Beta Programs (remember Microsoft Betaplace and Connect) more than a decade ago, it was sort of an exclusive club of maybe few thousand or more. Although both had its benefits, with the significant gr

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Media Feature Pack for Windows 10 Fall Creators Update version 1709 Now Available

Customers running the Windows 10 N variant of the Fall Creators Update will need to install the latest version of the Media Feature Pack. The Media Feature Pack adds media related technologies removed due to European anti-competitive laws established years ago between Microsoft and the European Union. Microsoft has released a Media Feature Pack Update for each release of Windows 10 since it was launched in 2015. Users can download the latest version for Windows 10 1709 now. Version 1709:

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How to Upgrade to Windows 10 Enterprise Anniversary Update

In addition to the Windows 10 Home and Pro editions; Microsoft also provides a volume license client for large organizations such as schools, governments and businesses who deploy Windows 10 in bulk, called Windows 10 Enterprise. With the release of the Anniversary Update, Microsoft has also provided an Anniversary Update for Enterprise licenses. The ability to upgrade Windows 10 Enterprise  will depend on your employer and Network/IT Administrators discretion. This is especially the case if you

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How to Fix Windows Update Stuck on KB3189866 in Windows 10 at 45 or 90 Percent

Many users are reporting Windows Update becoming non-responsive after attempting to install KB3189866. KB3189866 is an important security update for Windows 10 Anniversary Update and includes additional improvements. The best way to resolve this problem so far is to manually install KB3189866. You can do it one of two ways. Visit the Microsoft Update Catalog website using Internet Explorer: http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3189866 Then download the

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Missing Icon Labels, Text and Icons in Windows 10 Creators Update Due to Comodo Antivirus and Incompatible Intel Atom Processors

If you recently upgraded to the Windows 10 Creators Update, and you are experiencing graphical glitches such as: missing icon labels, corrupted icons or text; this is likely due to compatibility problems associated with a series of Intel Atom processors and the Comodo Antivirus utility. Prior to launch, Microsoft Support had published an advisory letting users know of a compatibility issue with Intel's Clovertrail series of Atom processors. A couple days ago, Microsoft updated their post on the

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A List of Systems that Support the Windows 10 Fall Creators Update (1709) So Far

Below are direct links to vendor support pages where you can check the make and model of your computer to find out if it is compatible with the Windows 10 Fall Creators Update or earlier versions. If its not, don’t force it, stick with your current version, contact the vendor by telephone or support forum to find out about support.The list will be updated as soon as other OEMs update their support pages.  Windows 10 Fall Creators Update (1709) Toshiba Panasonic Hewlett

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Intel Rapid Storage Driver Possible Cause of Freezes on Windows 10 Anniversary Update

Reports are coming in from the Microsoft Community forums, regarding possible causes triggering system hangs in the Windows 10 Anniversary Update, 1607. A thread has revealed the IRST Driver as the likely culprit. IRST, which stands for Intel Rapid Storage Technology, is a storage driver developed by Intel for use with a variety of storage configurations; such as RAID (redundant array of inexpensive disks) and SATA drives. Modern operating systems such as Windows 10 no longer require IRST driver

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Get Windows 10 App Still Prompting Some Users to Upgrade

Programming logic can be a strange thing sometimes. Although its 10 days since the Windows 10 Free Upgrade Offer ended, some users are still getting prompts to upgrade. A participant on the Microsoft Community Forum posted details of an annoying message popping up every time she started her computer.   Source Microsoft did promise to remove the Get Windows 10 through a future software update, the software firm just did not say when. Regardless of the imposed deadline, users can act

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UPDATE: Windows 10 Free Upgrade Extended for 2 More Weeks

Update: Apparently, the support agent provided incorrect information. Technology journalist, Ed Bott, ZDNET, confirmed with Microsoft, the free upgrade offer has indeed ended. Source Procrastinators can breath a sigh of relief. A reply from a community forum participant, Martmcd, confirmed in a chat session with a Microsoft Answer Desk agent; the Windows 10 Free Upgrade Offer has been extended for 2 more weeks. The free upgrade launched on July 29, 2015, provides a full version Wi

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Comodo Antivirus Users Advised to Update or Remove Software Before Upgrading to Windows 10 Creators Update

Developers of the Comodo Antivirus utility are advising users to ensure they update before attempting to upgrade to the Windows 10 Creators Update, version 1703. Comodo say's users running the latest version of Windows 10 can experience  severe graphical issues if used with product versions older than those listed above. More details below:     Some users have reported issues with font rendering problems in applications and even the command prompt. Users who didn't apply the upd

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Error code 0xC18000116 - 0xA0019 When Using the Media Creation Tool

Users attempting to create bootable media using the Media Creation Tool, might encounter error message: 0xC18000116 - 0xA0019. Not much information is given as to why this error is happening, but a Microsoft employee on the Microsoft Community, disclosed, the software firm recently refreshed the Windows 10 ISO media; making it a bit larger than 4.7 Gbs. Users will now have to use either a 8 GB thumb drive or a dual layer DVD to make a bootable copy. If you download a combination of architec

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Microsoft Modifies Windows 10 Media Creation Tool to Prompt for Product Key

It looks like Microsoft is starting to make some attempt at closing the Windows 10 Free Upgrade loopholes. The Media Creation Tool, which provides detailed options for upgrading, now prompts Windows 7 or Windows 8 systems for a product key. The Media Creation Tool takes into consideration, users, who might have downgraded a previously installed and activated Windows 10 installation; by giving them the option to reinstall Windows 10, exempting them from the product key requirements. The new Digit

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Microsoft OneDrive Stuck at OOBE During Windows 10 Setup

Earlier today, some users started reporting issues trying complete Windows 10 setup during the Out of Box Experience. If OneDrive is selected as the default location to save files, setup becomes non-responsive. Microsoft said in a tweet they are aware of the issue and are working to resolve it. They recommend users experiencing this problem file a report at the given link: https://t.co/SWI0nIX0Pz   In the mean time, If you are setting up/signing into a Microsoft Account

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Toshiba Display Utility is currently not supported on Windows 10 Creators Update

If you have a Toshiba system, make sure you remove the Toshiba Display Utility before attempting to upgrade. A Microsoft Community Forum posts notes the utility is currently not compatible with the Windows 10 Creators Update. How to uninstall the Toshiba Display Utility Press Windows key + X then click Programs and Features Scroll down, then select the Toshiba Display Utility in the app list, then click Change/uninstall on the command bar. Follow the on screen instructions to re

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Computers with Broadcom 440x LAN Adapters Should Disable Device Before Upgrading to Windows 10 Creators Update

Users attempting to upgrade computers to the Windows 10 Creators Update with a Broadcom 440x 10/100 Integrated Controller LAN adapter device installed, should either block the device or refrain from upgrading. It turns out the adapter can be a major blocker or cause stability problems during or after the upgrade. A forum participant on the Microsoft Community forum is recommending fellow users block the device within their BIOS in order guarantee a successful upgrade. A Microsoft employee, Travi

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